Brilliant delivery, arrived the next day.
Came across this website for first time last week and they had the cross stitch kits I wanted and at a good price. Nice and easy to use website. Order came within a week, all beautifully packaged - thank you. Good communication with emails confirming the order and when despatch through to tracking. Will use again.
Updates on order status excellent, normal speedy delivery.
Very helpful
Excellent service and great communication. They were out of stock on cross stitch needles I ordered but after an email communication replaced it with a different brand and my order was dispatched the same day. Thank you Kate and the team
This is my go to for all my embroidery supplies! They're quick and efficient. When they were going to increase prices for dmc individual thread skeins, they gave us heads up so we would know /order before it came into effect. Small things like that is what makes their customer service absolutely amazing! Thank you Kate and team! 😊
Great service as always and a great range of products on the website. Definitely my favourite website for sewing items.
Lakeside Needlecraft is a wonderful company! They're quick, responsive, and always have what you need at a good price
Ordered 11th June as I wanted to take a project on holiday with me and needed threads. By 21st June still nothing had arrived so I emailed and was advised it would be posted that day, there was a delay on some of the threads being out of stock, it would have been nice if I’d been advised of this when I placed my order. By 30th June still nothing so I opened a PayPal case and as if by magic my order was updated as having been dispatched. Too late though so now the package is at home and I’m on holiday, had I known I would have gone elsewhere.
Excellent place with lovely shopkeepers, support hard working stalls inside the shopping centre!
Lakeside Needlecraft have a good range of fabric, threads, kits and all else you need for your cross-stitching project, always reasonably priced + they offer a free tracked delivery on orders over £30. Processing time is also great (usually has been 2 working days for me, longer if fabric needs to be cut I believe)
I highly recommend this store's jewelry-making kits. The kits are well-curated with a great selection of materials, and the instructions are clear and easy to follow. It's a great way to try out a new craft and create something beautiful!
Ordered online, website easy to navigate. Item came 2 days after ordering. Item came in a tamper proof bag, with item and compliment slip with contact details if needed. Good quality item. Would highly recommend
Quick replies to questions. Able to add an item to an order in progress which saved me postage. Regular updates on progress. Excellent service and products at a very good price. I will definitely be using them again
Once again, top service from Lakeside Needlecraft. From ordering to delivery I was kept informed all the way along, and all arrived nicely packaged. Thank you Lakeside.
VERY GOOD SERVICE
Initially took over a week for the order to be dispatched and then very slow to arrive to New Zealand because of the cyber security incident with Royal Mail. Obviously the slow arrival was out of Lakeside’s hands. Loved the range of items available and the prices are very reasonable. Items were very well packaged when I received them and were in perfect condition. I’ll definitely order from here again for overseas delivery but not if I need anything in a hurry.
The customer service from this company is top-notch, and the supplies are always high-quality. I would highly recommend them.
I use Lakeside Needlecraft for a lot of my cross stitch supplies because, more often than not, I can get everything I need in one shop.
Maxine Harley
Sep 02,2023Ordered one day. Arrived the next. Had exactly what I wanted, some DMC threads that had been discontinued. Arrived nicely packaged. Very professional, very pleased. Thank you. Will certainly use again.