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Leader Floors

Hosted by David Simmons

3.5 (327 Reviews)

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About Leader Floors Leader Floors is one of the UK's leading premier online flooring retail stores, operating in the North East of England and servicing the whole of the UK.

With over 2 decades of experience shipping floors around the nation, Leader Floors has experienced massive growth and established itself as the place to go when purchasing flooring and underlay products for your home or commercial property. Whatever the size of the job Leader can be relied upon to offer the very best pricing on the best possible quality flooring products, all available with our reliable in-home delivery service, which is handled on our own delivery fleet & takes away all of the hassle away from your big & bulky delivery items.

Our goal is to continue our growth and to continue to provide our valued customers with quality laminate, real wood & vinyl flooring products, while ensuring great value-for-money pricing across the full range of products that we sell.

Shop online today whatever your budget thanks to Klarna and 0% finance is available with online purchases, so everyone can turn their house into a home.

Shop our full range of floors online at www.leaderfloors.co.uk

Reviews 327

3.5

Out of 5.0

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james allen
Jan 13,2025

Product arrived perfect and on time both Leader’s and Elias my delivery driver kept me informed along the way at every step. Will definitely be ordering from Leaders again.

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Kevin
Jan 12,2025

We ordered a Walnut high gloss laminate flooring, it actually arrived a day early which for us was good. The driver was cheerful and put the flooring where we asked him to put it. The flooring looks amazing, it looks exactly the same as shown on the Web site. The flooring didn't clip together as positively as other flooring I have put down but it was easier when it comes to the tight bits.

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Peter Simpson
Jan 12,2025

We ordered some laminate flooring online, to be delivered on 10th January. We were worried about the delivery not being possible, as we had several inches of snow and the roads weren't great. Elias messaged us on the day of the delivery with a 2 hour time slot, and arrived within that time, calling us on the phone to keep us informed of his ETA. He then helped my husband to get it to the front door. Brilliant communication and excellent customer service. Thank you, we will definitely recommend Leaders Floors and VIP Delivered.

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Andrew Beattie
Jan 11,2025

Sometimes things go wrong and it’s then you realise that the local company you ordered from was the right choice. My flooring was unfortunately badly damaged in transit (pallet tipped in delivery van and all packs came loose) Called the customer service team the following morning and Angela H was amazing - within the call everything was resolved and I was able to collect the replacement packs the same day at the local pick up point. Fantastic service thank you very much indeed.

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carla
Jan 11,2025

I ordered not just one, but two lots of samples without quibble and they arrived quickly. Excellent service and by far the best value floors available. We’ve a whole house to floor and Leaders will definitely be our first choice.

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Douglas
Jan 11,2025

Leader doors as,A company excelled them selves with. My order. Firstly thy held my delivery for a month Before delivery at their depot.secondly they delivered at my convenience at no extra cost. Excellent. The delivery was brilliant and a fantastic drivero.

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David Grant
Jan 11,2025

Great company to work with and great that they had the flooring that I needed

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frufru
Jan 10,2025

Customer service is appalling but the quality of their product is even worse. Actually, they both equally bad so don’t bother spending your money with them. I could go on regarding the customer service as I had to deal with them a few times now but it’s a long list. Tedious in one word.

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James Honeyman
Jan 10,2025

delivefed on time and great product

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Vik sha
Jan 10,2025

I bought laminate flooring and paid for delivery aswell .item should be deliver after two weeks but it hasn’t delivered due to insufficient stock! If they don’t have item and stock so why you taking people’s money?im still waiting to refund….be careful…..

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Keith
Jan 10,2025

Just great service from ordering to received. Would definitely use again.Thank you

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Adam Francis
Jan 10,2025

Ordered some flooring & received the confirmation email only to call up on the day of delivery to be told they didn't have any stock. No emails, phone calls, absolutely nothing - what a complete joke of a company! I still haven't received my refund either! AVOID!

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Carleen Houbart
Jan 10,2025

I rang Leader Floors to ask some questions about their oak solid wood flooring. The sales team were really knowledgeable, and helpful. They were able to complete my order over the phone and arrange kerbside delivery for 2 days later.

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customer Angela mclean
Jan 10,2025

Prompt and very professional faultless service highly recommended.

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Robert
Jan 09,2025

Excellent communication, very quick dispatch and delivery and an excellent price and quality.

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PE Merchant
Jan 09,2025

Excellent service from start to finish. Tracking information proved was spot on as was the delivery. Courier was extremely helpful, polite and tidy. Even our two German Shepherds liked him. Please pass this onto your Courier serrvice as well. Best regards

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Shoaib Patel
Jan 08,2025

Helpful delivery driver - all done on time as promised. Good communication

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Laura
Jan 08,2025

Speedy delivery and the flooring is absolutely beautiful.

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Rina Collins
Jan 08,2025

One pack of laminate floor, which wasn’t part of an order of 21 packs was found to be damaged upon opening! Got in touch with customer services, who sent out a replacement pack, but was sent the wrong type! Contacted them again and was refunded for the damaged pack, and was sent the correct type without delay! Would certainly use Leader Floors again in future as the after sales care is excellent!

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customer
Jan 07,2025

Fantastic floor! The delivery guy was very friendly too.

01429241270 [email protected]

103 Whitby Street South, TS24 7LH, Hartlepool, GB

https://www.leaderfloors.co.uk

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