So far we are very satisfied with the tool and in particular the service we received. Since our project manager left the company and her replacement is no German speaker, we are a bit concerned that the fantastic and pro-active support we received might come to an end. Most of our users are not performing well in English. While the new PM certainly is a great guy with great knowledge, doing his best for keeping the service on the high level we are used to, we think that the language barrier will have an impact.
I have noticed that there are times which LF misses visitors. I have seen visitors via Slimstat on WordPress that don't show up in the LF noitice
Very pro-active service and follow-up.
Really impressed with the visibility that Lead Forensics gives us with people who visit our site. They cover a vital area in my opinion, allowing more clarity on potential leads, and also offer benchmarks for how marketing is performing (as well as overall site performance) The 'after-sales' has been great, with our contact Thomas Hannibal keeping in regular contact and showing us how to unlock the most out of the software.
Lead Forensics has become a major source of lead generation for me. I also recommend it to my clients to enable them to gauge the success of digital campaigns they book from me. I use it regularly every day and have made some considerable sales from it.
LF is an extremely useful tool for our business as a media publisher with thousands of pages on our sites. We particularly appreciate the alerting system that allows us to know the minute a client lands on our site, so we can call them while its fresh on their mind, leading to a higher chance of conversion. Its been a vital tool saving us many hundreds of hours lead sourcing allowing us to focus on content and marketing. My one constructive criticism is that the new visitor list doesn't suit my individual style, so I hope the powers that be keep the option to use the old visitor list permanently!
It's a really great service for companies that have an "online product" giving you a better understanding of your audience and their interactions with your website, allowing you to adjust, develop and market in new ways.
Lead Forensics has become an important part of my work day by keeping me up to date on who is interested in our company and products. This helps to save time when prospecting by giving some focus on industries and who to contact when prospecting. Thank You.
Really useful tool. We've been using Lead Forensics for just over a year now and it's been fantastic. It provides us with great insights and tools that help with prospecting. The team are really helpful and give us tips and advise on a regular basis. Overall a really good addition to any outbound sales team.
Lead Forensics is a fantastic tool for me and the KNP team to see which companies have visited our website and what pages they spent the most time looking at. Highly recommend!
Beware of annual contracts with auto renew clause even though you are billed monthly.
The value LeadForeniscs bring is a vital component to our business. The platform is extremely efficient and although we ran into a slight technical glitch, it was solved promptly and the system is humminng.
I love Lead Forensics - it totally works and keeps me up to date on our website visits...!!!
I would be great if we can see who actually clicked the links.
This platform is great lead source for my future customer base. Thank you!
Great tool priodviding valuable business insights for our growing and global marketing & sales operations. Helps us identify leads and quickly turn them into marketing and sales pipeline. Solid source of data for our business.
Top Quality Service. Top Quality Platform. Couldn't ask for more really!
Certainly works for me.
I have been working with LF for over a year now and I can say that it is an exceptional product. Intuitive, simple to use and straight to the point. For the few things that I could not understand on my own about the LF, their super Customer Success Manager Luke Shaw, has always been able to guide me on what I was missing. He and his team are now an indispensable partner, I highly recommend!
Indiana
Nov 11,2020In the early stages of our program. We have been receiving leads that are outside our territory. I have been forwarding them to Matt Overton. Other than that we are running down each lead but have yet to obtain a customer. We will I am sure.