My account manager at Lead Forensics was Oliver Armstrong. I would highly recommend him as he was very helpful over the time I was a customer. Always striving to help me get the best out of the data provided. Overall Lead Forensics are in my opinion very good at what the do but for me there are too many "bells and whistles" for what I needed the data for.
Just wanted to say what a great product Lead Forensics offers. People may stumble upon your website and bounce off but don't generally click through several pages without having some interest in your services and I for one think it is great to know, where possible, which companies are doing that. Great training and support by the way from our account manager Bethan Jones - always helpful and a pleasure to talk to thank you!
Lead Forensics in an excellent tool to generate sales leads. I have been dealing with Jazmin Mills at Lead Forensics for some time now and can say she is as passionate about us succeeding with this tool as we are. All in all Jazmin helped us understand how to increase our leads and Lead Forensics helped us understand the needs of our clients.
Lead Forensics has been a wonderful tool for my company to help with generating new business. It is easy to use and personally I want to thank Sarah Courtney, Customer Services Manager as she is always there to help me along the journey.
I've been working with Jazmin Mills as my account manager. She's driven to help me achieve positive results and knows the LF platform very well. She pushes to review regularly which I find refreshing and I need that type of management or I will get bogged down and stop making use of the platform.
I have been dealing with Andy Rowe at Lead Forensics for some time now and can say he is as passionate about us succeeding with this tool as we are. He is extremely helpful and a pleasure to work with.
Getting constantly spammed by this company. I've never even visited their website so I don't know why they think they have permission to contact me.
With lead forensics and the fantastic help of John Allwood we identify not only companies that are interested in our services, but also identify their needs and who to reach out to. It does require some effort, but once you've set everything up you'll no doubt have a much better handle on who you're talking to, their interests and the entire process.
Lead Forensics in an excellent portal to manage your clients in and to see exactly how and when they are responding to your sales and marketing efforts. The categorizing and data management options are good too and so is the integration with Salesforce. The support and follow up from Simon has been great and we fully understand how to use the system.
We are in the initial stages of using Lead Forensics and we have found it to do exactly what was outlined in the sales process. Andy Rowe has helped us with making best use of the product. We typically have a weekly call which is very structured. At the beginning of each call we review what has been achieved to date and then agree what new material we are going to cover on the call. Overall we are very pleased with this product which will no doubt drive new business for us.
We have used Lead Forensics for a number of years now and Katie has recently taken over managing our account. She has been really helpful and very quick at getting back to me whenever I've had a problem/question. Katie always seems very willing to help and east to talk to and get a long with :)
Kreena, our Customer Success Manager provides excellent support and advice ensuring we make full use of the softwares functionality. Being able to monitor our daily website traffic ensures we keep focus on optimising our website from a commercial aspect and provides useful data in respect of our current clients. The ability to be able to set up trigger reports, including fairly complex ones, provides us with real time data on potential sales which we are then able to track and monitor throughout every stage of the sales process.
We have only been using Lead Forensics for a short period of time but already can see the benefits the system offers. The ability to see who is looking at your website and obtaining potential leads is really helpful. Our customer service manager Hannah Smith has been really helpful and has guided us through the setup which is very straightforward and is always available to answer any questions we have.
We have been using using Lead Forensics for just over 6 months now. It's a great tool to have on your website as it captures potential customers you otherwise might've missed if you wasn't using the software. It's simple and straight forward to use and with the support of Bethan Jones our account manage she helps us to get the best out of our investment.
Lead Forensics is a forward thinking company and I would highly recommend it to any of my other clients. It has made us aware of companies that we may not otherwise have flagged up as potential clients, allowing us to have a much more targeted approach. Our account manager Bethan Jones is particularly good, an asset to the company. She is extremely pro-active and always there to help if needed.
We have been using Lead Forensics for a number of years and have been very pleased with the service and results. Our customer service manager Nicola Young has always been very helpful with any questions and prompt at contacting us, either by telephone or email. We have gained good success rates through using this company and would definitely recommend as a way to generating more business.
We have been using lead forensics for a few years and always found the service from the account team first class. Bethan Jones has been proactive in helping us get more out of the tool and her support on the use of the portal with all our teams has been excellent. The tool is really useful and the portal is easy to use.
Great inside information to finding out who is looking through your shop window, how to target them and get them to buy. Very helpful team to guide you through setup to day to day usage and understand your ROI goals.
Very customer oriented service. Our account rep is fantastic and very helpful. The service does what it says on the tin...
Sarah James
Jun 12,2018Lead Forensics is an excellent web tracking tool and our account manager Bethan Jones has enabled us to optimize it as an invaluable solution for our business. It has played a key role in increasing our sales conversion as well as improved understanding of our prospect and customer base.