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Reviews 788
John L
Apr 05,2018What do you have to do to get this company to stop spamming? They're the WORST advertisement for their own service - if they were able to do what they say they can, they'd never need to send stupid, infantile LinkedIn messages asking for a 'quick chat', or use pushy, tricksy phone scripts.
Nancy Alexander
Mar 29,2018Great tool for our sales team! With some guidance from our CSM Megan, we had our categories set up in no time, and our sales team were able to identify and reach out to prospects immediately! No heavy set up costs or process, immediate value for money.........what else do you want?
Barry Chubb
Mar 15,2018Average product and it may suit some companies but it seems very intrusive to the customer. I was more concerned about the sales techniques and constant calls from various sales people despite being told numerous times.
Inspired Business Development
Mar 12,2018Appalling sales practices. I must have been contacted by at least 30 different members of their sales team over the past year or so. Every single time I've told them I'm not interested - still kept getting calls and emails. I emailed their sales director to point out how damaging this could be to their brand - no reply, no apology and still kept getting contacted by them Last week I had another approach from a completely different member of their sales team - again emailed to tell them to remove my details only to find ANOTHER message from another member of their sales team today. I'm clearly not the only person this is happening to - Linkedin is awash with negative comments about their company. Avoid at all costs.
Lynne T
Mar 12,2018Shocking company, they ring and ring and ring, even when we told them we're really not interested. They rang every 2 minutes for an hour on one day because we refused to answer the phone. I had to be VERY rude on the last call, thankfully they haven't rung us since. Way too hard sell for me!
Anonymous
Jan 02,2018Some time ago we used Lead Forensics with a client and for whatever reason the client felt that the service wasn't value for money and dropped the service. However, Lead Forensics continue to SPAM me with emails despite the fact that I've previously unsubscribed my email address (including again today). For such a large company who supposedly provide a tool for lead generation they don't seem to be getting the basics right themselves. I'm hoping this will review, which seems to mirror the experience of other users here, will spur them to look at the tools they use to manage their email marketing lists.
Kimberly Myers
Dec 21,2017Lead Forensics has been an excellent addition to our tech stack. it helps us to fuel our sales pipeline without having to wait for someone to complete a form, and provides invaluable insight to our sales team. Would recommend to anyone serious about their digital revenue
James
Nov 13,2017They just don't stop badgering you. I have no need for your service at all, yet I get sneaky ways to try and contact me. Terrible sales tactics and so pushy. I will never recommend this company, such a headache.
Paul Eyres
Nov 09,2017I have notified lead forensics that I am not interested in their 'services' but still get constant spam from various email addresses. Surely they can use their own software and determine I have not visited their website???
John
Oct 31,2017Unbelievable !!! They call you, promise trial period of one week. Send you their java code, which you install on your website (basically meaning they get info on your traffic). When you ask them after few days why you have not received trial login information, they tell you that they don't give it and you can only have a look over the online meeting. These people think that companies sign contracts for few thousand $ in 2 minutes. And LIE ! AVOID! There are other solutions on the market with monthly subscription and fair customer attitude.
Jaakko Maakko
Oct 27,2017No free trial. Data has issues. Poor service and sales process.
Alex Smith
Oct 21,2017Bullied and pressured into signing a 12-month auto re-subscribing contract after dong the demo for a week. The demo resulted in zero leads for us but we were promised around 40 leads. Still waiting for first lead on three website being tracked. Beware of this company if your a small company that doesn’t have disposable income on piece of software that can only collect restrictive data. You have to do all the hard work. Promised a customer account manager but never assigned one. Very dassapointing and they were unwilling to cancel the contract given they couldn’t supply any data as I couldn’t install the tracking code on a specific site I had no access to. Demand a 30 day free trial to check the results for yourself. Scammers.
Jacqueline d'Empaire
Oct 05,2017Lead Forensic is an important tool for us in sales and marketing. The Dashboard is very intuitive, and they have excellent training and webinars. Our Customer Service person, Brittany Schwarz is very responsive and always eager to help use the tool in a more effective way.
Sergio Ruffolo
Oct 04,2017This tool is instrumental in getting the most into our sales funnel. We have been using for 2+ years.
Renalogic Phoenix
Sep 28,2017I worked with Bri Madison, and she was great to work with. Bri was very patient, very knowledgeable, easy-going and personable. She taught me many things about the LF portal that I did not know, and she was very helpful when I needed to set up an additional account for a vendor. I loved working with her, and would recommend Lead Forensics.
Bryan Cates
Sep 28,2017We just started using Lead Forensics 3 months ago and the information we are getting is very interesting. Finding the right people to contact in large organizations that visit your website is often challenging, but Zach has good suggestions to help you in this regard. Zach has been a very profession person to work with. • He helped me set up the dashboards for both of my websites. • He returns my call promptly if I have any questions. • He reaches out to me from time to time just to touch base with me. • If he does not the answer to something he gets the answer and calls me back. • On top of that, he is really nice guy to work with. I would recommend working with Zach.
Jessica Bielmann
Sep 27,2017We are new users of Lead Forensics but so far the tool has been very insightful. Zach has been great as our key contact and trainer on the system. He offers some good suggestions on how to handle outreach as well.
SGi Lighting Inc.
Sep 27,2017Lead Forensics is a great tool. But it's the people there that make it fantastic. Zach Golden is our 'go to' guy for just about anything we need help with. He's easy going, patient and always follows up.
J King
Sep 27,2017Lead Forensics is an excellent tool that is straight forward and easy to use. The insight into our website activity is very helpful to us. I appreciate the custom dashboard and auto categorization of our visitors. Bri has been very helpful as our Customer Success Manager.
3000 Lakeside, North Harbour, PO6 3EN, Portsmouth, GB
http://www.leadforensics.com
Chris
May 03,2018Terrible company! Avoid them at all costs. They miss sold their product which is only able to track less than 5% of website visitors. Of course they don't make this explicit in their pushy sales pitch. When we cancelled the service the made threaten phone calls to a junior member of staff threatening legal action. Have nothing to do with this unethical company.