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Reviews 265
Ld
Feb 03,2024Le Pet Express are excellent! I've travelled with my cat a few times and it's always hard to return to the UK without your own vehicle. Honestly, I'm so happy I found out about these guys and I can't recommend them highly enough. Information available is outstanding - thanks for sharing your knowledge. Made the trip so easy once I got to Calais, the driver was fantastic and it was really fun travelling with other pet owners. We were able to leave a little before departure as we all got there beforehand. Each step of the way the driver explained what we needed to do, for the pet immigration side of things, our immigration and so on. Highly recommend this company and I will be travelling with them again.
Rosa Maria Fasciolo
Jan 28,2024A forma de adicionar o segundo passageiro não foi muito clara e para finalizar tive que repetir as informações do meu cachorro.
George Stacey
Jan 27,2024Being able to organise with a real person, in real time the trip with my pet made it a joy to book. The van was very well put together so that pets and people could be side by side and be safe at the same time. The preliminary checks with pet passports took a large weight off my shoulders. Wonderful service, amazing attitude towards animals and fantastic staff that are willing to do all they can to help as much as possible. 10/10 would use again or recommend
F B
Jan 26,2024Second time on the service - Excellent. James and Brenda are both super kind and helpful - and offer a very smooth process!
Jaclyn
Jan 23,2024Simple easy straightforward .helpful staff .great option when travelling w pets. Recommend to anyone .
Jessica
Jan 19,2024Reliable, thorough and professional. Very grateful this service exists
Rachelle
Jan 17,2024I took the Pet express twice now. I am so glad this service exists as I can take my dog with me on holidays. It is a very well organised and friendly journey.
Michelle
Jan 16,2024First time but definitely not the last using Lepetexpress, excellent service. Smooth process, collected from the train station in Ashford and dropped at Calais train station, perfect and hassle free.
Clara L
Jan 12,2024First time booking Le Pet Express in order to travel back to London with my cat without a car - it was great and I absolutely recommend their services! James and Sean met us early at Calais Frethun station, checked our documents, explained the process clearly and we were able to catch an earlier shuttle back to the UK. Very smooth experience, thanks again
Stewart Birley
Jan 07,2024The whole experience from Ashford to Calais was seamless, stress free and completely worth it. Along with being super friendly, Brenda was very professional in her handling of the trip and made sure to check all of the necessary documentation to ensure a smooth border crossing for our dog. I would definitely use this service again!
toby1611
Jan 05,2024Excellent service - knowledgable, helpful and friendly drivers - James and Sean walked us through every step of the way. Brenda the owner was also very helpful on the phone when I made the booking. Def recommend
Ana Paula
Jan 04,2024Very easy way to schedule your trip with your pet!
ZMY
Jan 01,2024Before I discovered the company I was getting offers from pet-taxis. I booked with Le Pet Express as it was an economical choice for me, in the first place. However, Brenda was so carefull & helpfull and noticed a big mistake on my dog's documents that could cause a horrific problem for me while crossing and I was so happy to not book with a taxi! Thus, I also recommend Le Pet Express in this context, especially to the first-time pet-travellers. Yet, on the day, we had an extreme professionalism by James that also made a very smooth crossing the customs that was stress-free time for us. Many thanks Brenda, James, Le Pet Express! Best Wishes xxx
David Gardner
Dec 16,2023Very organised and reliable.
Jennifer Crook
Dec 16,2023Excellent advice and knowledge with papers and requirements beforehand. Good, consistent and fast communication. Reliable and efficient. A warning re kennel size on payment screen would be useful so it can't be missed when booking. Thank you Brenda for your help and service :)
tatiana ponomareva
Dec 14,2023Very helpful team. Great experience!
Justina
Dec 07,2023Brenda was absolutely amazing. Professional from beginning to end with helping me bring my poodle back to the UK. Not only helpful with transport but also with travel documents. She made the whole process enjoyable. She is also charming and funny! Highly recommended for any pet owner travelling to the UK.
Gilbert Braddy
Dec 07,2023A fantastic service for our dogs. We were extremely happy with the professionalism of the owner Brenda. We highly recommend Le Pet Express and are definitely using them again in January.
Jessica Filipa Correa Pereira
Dec 06,2023I have used Brenda’s services several times now and it always goes very smoothly and very well planned! Brenda knows what she does very well and supports anyone who needs with understanding the requirements to cross the borders. Thanks for all the nice trajects we did together! Jessica
Smarden Bell Road, TN26 0SY, Ashford, GB
http://www.lepetexpress.com
Jennifer Fleming
Feb 04,2024Everything was a stress free as possible, the van and cages are in a good condition and the whole process was well explained and guided. If you get an early train in I wouldn’t recommend waiting at the Calais Frenthun train station as there is nothing there and it is rather cold!