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Reviews 265
Ella Tyson
Sep 14,2023I had booked to go on the pet express with my dog however when I turned up I told that I could not board as my dogs vaccination was over a year old however after consulting a vet a few days later I was told that I actually was able to travel as type of vaccination that my dog had was valid for 3 years and that he was fully up to date.
Boris
Sep 12,2023It is the most professional company with the greatest service. Brenda is very professional and responsible person and I can say that you will have the best experience with her and her service.
Brie
Sep 10,2023The process was very clear, and we knew we were in good hands bringing our dog with us into the U.K. Professional, trustworthy service!
Samuel Antonio Marino Blanco
Sep 07,2023Amazing service Thank you Brenda
Lindsay
Sep 07,2023Excellent service thank you. Everything is extremely well-thought out and organised.
Scampi
Sep 04,2023A huge thank you to Brenda and Le Pet Express for facilitating an incredibly smooth journey to and from Paris. Brenda was absolutely brilliant- everything was extremely punctual, she kept us informed at every stage of the process, seamlessly managed all the tickets/paperwork for us, and was super friendly and professional throughout. Highly recommended!
Theresa Clemente Ramirez
Sep 04,2023Efficient, reassuring and capable. 3 words to describe Brenda and the very long/tiring journey pet owners have to endure to cross from France to London. My dog Marty and I were lucky enough to book LePetExpress a couple days beforehand due to a cancellation. We arrived to the mtg point exhausted after a 7hour flight and 2 trains however Brenda provided the reassurance we needed. She even managed to provide advice with what could have been a disastrous tapeworm timing error on my Vets part. Pro tip: even if it’s a last min booking (like mine) send paperwork to Brenda for review! Happy to book LePetExpress again, please please keep your pricing as cost efficient as possible!
Karin von Hippel
Sep 02,2023Awesome, efficient, affordable and Brenda is super knowledgable re what your animal needs. I will definitely use her service again. Book early though!
Sherri Colter;
Sep 01,2023I’ve recently taken Le pet express. I arrived from Vancouver and I am so grateful to Brenda for all of her assistance along the way! I wouldn’t have made it from Paris to London with out her and pet express. I looked at other options but none were as seamless as le pet express. The quality of service was impeccable and my little dog actually enjoyed the our little adventure. I’m so glad I found Le pet express. I’m going to recommend it all of my friends! I can not say enough good things about the team and the service.
Anna Chiara
Aug 29,2023Amazing service, Brenda is very professional. Highly recommend :)
Anna Hemmings
Aug 25,2023Excellent service, very well organised and communicated all round. Le Pet Express was the perfect start to my long journey, and made the channel crossing seem less and stress free, thank-you so much.
Rosemary Boyle
Aug 22,2023Excellent service.
Alex
Aug 21,2023Where to start? Terrible website, constantly lagging, making the booking process a living nightmare! The van is extremely uncomfortable, for both the people and the animals! The animals are all cramped together in small cages. This stresses them which causes dogs to bark constantly throughout the whole trip. The driver, Brenda is rude and lazy! Our train was waiting for us at Calais ville however Brenda refused to drive us there and dropped us off at Calais Frethun. This led to everyone missing their train and having to wait over 3 hours for the next one to arrive. Avoid this company at all costs⚠️!
Thomas
Aug 20,2023Brenda is great! Very organised, expert in the paperwork and process to cross the channel. It’s fun to cross the sea with all the dogs in the van, and hearing about everyone’s dog stories. Also most affordable option out there. Highly recommend!
Nadia H
Aug 17,2023Super easy and convenient process!
Geoffrey Redknap
Aug 14,2023This company is providing an amazing service which allows my pet to travel in the respectful, caring and safe fashion which he deserves. Cannot recommend Le Pet Shuttle enough. Thank you, Brenda.
Dakota Rancel
Aug 12,2023Brenda was phenomenal, she helped me so much & she made my journey & Loki’s journey amazing. I’m so grateful for what she does, it was one of my best trips. Thank you.
Dmitry Starenko
Aug 04,2023Simply the best! Brenda’s guidance, her expertise and knowledge made my dream come true ! Honestly, if not lepetexpress, I would not make it…
Louise Childs
Jul 31,2023Brenda was extremely informed and capable - it was a very good experience
Smarden Bell Road, TN26 0SY, Ashford, GB
http://www.lepetexpress.com
Anderson De Lira
Sep 18,2023My experience with Le pet Express was fantastic and stress-free. The booking process was simple, and they kept me informed at every step of the way. Our driver Brenda was wonderful. She kept us informed at every stage of the adventure. Traveling, especially with pets, is stressful, and this company appears to understand this and takes excellent care of its customers!