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Reviews 265
Andre
Jun 09,2023Well organized transfer from Calais to Folkstone. The driver was very nice and the shuttle is well prepared for the pets. Pre-check of the documents from the driver is very helpful. I will use it again for the trip back to Europe.
Michele
Jun 07,2023From booking to drop off this was an excellent service. Having travelled as a foot passenger with a pet across the Channel for the past 10 years using various methods and companies I can say with 100% certainty that this was the best crossing my pet and I have ever had. Lepetexpress was recommended to me by a friend who was delighted by the customer service and I know why. Me and my fellow passengers were well informed both in advance and on the day of crossing, all details and paperwork were handled efficiently by Chris at the Eurotunnel terminal and the drop off was smooth and organised. I throughly recommend this company that has clearly focused its efforts on providing a friendly and well informed pet and owner transport service.
Sabine Brandt
Jun 07,2023very detailed information
Inessa Collier
Jun 05,2023Great service for coming with a pet across the Eurotunnel if you don't have a car. The communication is superb and Brenda (the owner) is on top of everything. Chris (our driver) was super nice and helpful. As most of us got to the Calais Frethun station a bit early, he also came early and was ready to take us on an earlier train to England. Highly recommend!
Nicolas Bouvier
Jun 02,2023Very efficient service . Comfortable for the pets and the owner . Brenda and Chris are great. Maybe a more effective A/C for the summer
Chris Nutt
Jun 01,2023Perfect service for people who need to take their animals across the channel. The staff are friendly and very accommodating and everything runs smoothly. Highly recommend !
Alvin R Granoff
May 31,2023Wonderful responsive service was provided by Letpetexpress.. Very helpful as I made arrangements to join my dog in crossing from France to England. Thus lifted a big weight from my shoulders and my worries.
Tanya Kuruvilla
May 24,2023Very helpful through the booking process, through calls, and booking changes. Much appreciated!
Nadine MacPherson
May 23,2023Excellent service. Great communication. Always someone available to ask questions.
Zhifei Yang
May 23,2023extremely professional and warm service. definitely recommend
Roberto
May 20,2023Thank you so much for the service provided! They give all the advice possible for you not to have issues in the border control! The best!
Victoria Maher
May 13,2023Absolutely cracking experience with Chris using LePetExpress service. Chris was absolutely lovely and we had a good chat between us all on the journey. The whole experience from reservation to pick-up and drop off was all really really well organised; a smooth pick up experience at the train station outside of central Calais and a direct and easy process to the Pet check in which was super straight forward. LePetExpress van is exactly as described and was well equipped for luggage and pets - perfect solution to taking pets across from mainland Europe to the UK; made up with Brenda and Chris's service !
TEONA LUCAS
May 11,2023im so lucky to finde Brenda and i will recommend everyone she is so helpful and she lives animals ❤️im glad that found lepetexpress and Brenda
yasamin panahi
May 09,2023I cannot recommend this pet transportation service enough! The owner, Brenda, went above and beyond to make sure that my nervous dog was comfortable and safe during our journey from Calais to the UK. From the moment we arrived, Brenda was attentive to my dog's needs and did everything she could to put him at ease. What I appreciated most was how Brenda helped me sort out all of the necessary documents and paperwork for the journey. This made the process so much smoother and less stressful for me as a pet owner. Brenda's knowledge and expertise in this area really put my mind at ease and gave me confidence that we would arrive safely in the UK. Overall, the service provided was exceptional. Brenda was professional, kind, and genuinely cared about the well-being of my pet. I would give this pet transportation service a 5-star review without hesitation and recommend it to anyone in need of safe and reliable transportation for their furry friends.
ho on
May 04,2023Great Good Service with polite and friendly staff. I would highly recommend to all.
Dominika Szubińska
May 04,2023Fantastic service! A lot of compassion and understanding, great knowledge about the border procedures and rules. Brenda is very helpful, takes the lead in the difficult situations which allows passengers to calm down, relax and be taken care of. Le Pet Express helped me greatly in my journey with the cat and I couldn't be more grateful for their service and support.
Pedro Risso-Gill
May 03,2023Fantastic service provided by a great team. Brenda was super helpful and knowledgeable and made the whole experience super easy.
AnonyAnonymous
May 03,2023Amazing experience for both me and my pet!
Erika
Apr 28,2023So glad I used Le pet Express! I was quite nervous to take this trip alone with my dog but Brenda was amazing with making sure we had all the documents needed and understood the process! Everything was smooth and everyone was happy with the experience! Very recommended!
Smarden Bell Road, TN26 0SY, Ashford, GB
http://www.lepetexpress.com
emily w
Jun 12,2023Thank goodness for lepetexpress and Brenda! I cannot recommend them enough-getting a pet into the UK can be a grueling process and I do not know what I would have done if it hadn’t been for Brenda and her company. Thank you from the bottom of my heart!