Get the internet you deserve!
Think all internet is the same? Think again.
At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team.
We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household.
Plus, no mid-contract price hikes. Ever!
It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly.
Get Lit Fibre
Carl was great. Very personable, happy, friendly, chatty and not at all pushy.
Sales experience was great. Carl made initial contact last year and I informed him I was in contract with another supplier. When that ended Carl contacted me again and very quickly and efficiently arranged to Lit fibre to be my new broadband supplier. Carl's Information and details regarding the sale was clear and explained effectively which was my main for switching to lit fibre
Very happy with sales process Carl was very informative
Carl was on hand to help answer any queries during the end to end process of having fast fibre installed by LiT. He followed up regularly to ensure we were happy with the work being done. He was always professional and a pleasure to work with
SIX MONTHS AFTER A COLD CALL, CARL BRICE GAVE ME THE SAME DEAL ON BROADBAND AS HE PROMISED. ONE PHONE CALL AND HE SET EVERYTHING UP FOR ME. A GREAT SERVICE!
Very informative from the start ......prepared to.answer all questions......listen to.what I required. I spoke with Carl the litfibre sales rep whilst he was arranging a neighbours installation. Once I had decided I was changing over Carl made the transition easy.
Carl Brice was very helpful and explained everything clearly without being pushy. He has a personable character and was easy to talk to.
Great experience Carl explained everything to us and how the installation will take place. Great service and a great price very happy we switched 5 stars all day long!!
Since having lit fibre installed we have had no issues the service has been amazing. Carl who signed us up was very informative and helpful! Thanks guys for a brilliant service!!
Great service from start to finish
I was experiencing problems with WiFi connection. I was offered help, support & solutions via email. My emails were answered promptly. Problem was resolved.
Nathan the chap that knocked at the door and sold me the service was great and I can’t fault him. He gave me his mobile and true to his word supported me on day of installation. Product is fine, a small box on the outside of the property and a router and modem inside needing a power source each. Speeds as promised, 100mbs both upload and download.. just what I needed. My only criticism is to do with the installation as engineer was 1.5 late and no communication that he was late so had to chase. He also didn’t sweep up after drilling holes in the wall which I would have thought would have been part of the service. However, overall quite positive so far
Bicerful do not join this something call broadband. I have every day problem wirh this rubbish services and they don't listen when you tell them internet is slow and not working. Not everytimg is good when is cheap
The information provided was straight to the point and the agent (Nathan) was polite and professional.
I had a few questions and I spoke to Mr Racks and he was so polite and helpful and answered my questions in a good and positive way. I am very satisfied and will refer friends and family too.
Unbelievable service right from the get go, ordering was easy, setting up direct debit and getting an installation date all done in under 20 minutes. Excellent service by all. I spoke to Ian and he was excellent.
Very good customer service. Fast and helpful response.
We were served by a very polite young man called Nathan who resolved our issue immediately, I highly recommend Lit Fibre their service is exemplary.
Decided to confirm Lit broadband via their Live Chat. Spoke to Antonio who made this experience clear, straight forward and easy. Great costumer service.
Katy Yates
Apr 16,2024Great service. Carl Brice set it up for us at our door step and much easier than doing it yourself online. Literally took 5 minute like he said and gave us a great deal