To leave a review you need to be logged in
Get the internet you deserve!
Think all internet is the same? Think again.
At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team.
We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household.
Plus, no mid-contract price hikes. Ever!
It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly.
Get Lit Fibre
Reviews 885
Kate F
Apr 15,2024Called Lit to check installation timeframes and was offered an even better deal than the current promotion to offset double costs while transferring from current provider … (6 mth free then 18 mths at £32 pm for the 500mb deal). So far so good: let’s see how the installation goes!
Customer
Apr 15,2024On time, Efficient,friendly explained how installation worked
Sam.O
Apr 14,2024Customer service was excellent He was able to talk me into signing with Litfibre in a very convincing way. Terry was very helpful with detailed explanation. Thank you Terry.
Stephen Lawrence
Apr 14,2024engineers were pleasant and helpful the time taken to install was minimal and the quality of the service, equipment and broadband speeds exceptional in fact every thing i was promised i have no problems with recommending LiT as a broadband supplier
Simon W
Apr 13,2024Chris was excellent. Polite and efficient, he got the job done with the minimum of fuss.
M Godson
Apr 13,2024Was an early adopter of fibre optic internet at last address in mid-1990s, but couldn't get it till this year at more recent home. Good sales and post installation care from Nathan - good deal (much cheaper than Sky, for higher speed) sweetened by two neighbours getting LitFibre also, so extra 2 months free service. First instal date was a disappointment though, as fitter found an exterior cable conduit blockage. This meant a second visit a few days later, which did the trick. Service is good now it's running, although had to buy two extenders as signal is a little weak in places. But the app is good and I'm very happy this far. Just waiting to see whether the takeover of LitFibre by Cityfibre will diminish service, or push prices up in future.
scorgie
Apr 13,2024Daniel was my engineer and was professional, helpful and friendly. A lovely lad.
Andrew Marson
Apr 13,2024Seamless experience from the initial knock at the door and the personal follow up by the local Lit rep Nathan. Was looking to change from virgin due to poor WiFi and price hike. Lit I'd seen around neighbourhood but wasn't right time to swap. With 6 months free and half price of virgin for same speed plus an extra month free for each referral.... Nathan talked me through order process and followed up prior to and after installation. Very good rep and patient throughout. Not pushy and now have Lit App and WiFi is much better. All in all very impressed.
Luke Stoodley
Apr 12,2024Daniel explained the install really well and it was very quick! Super friendly and got it going within the timeframe he provided and the speeds are just great too!
Mr David Print
Apr 12,2024I have just signed up for another 24 months ...Great customer service and fantastic speeds .would highly recommend lit to anyone.
Nicola ann
Apr 12,2024Service we was given by your rep Terry brien was absolutely 5star. What a service we have been given. All questions and information was quickly explained. Thank you for yoir service. At least we can speak to someone instead of a robot. Thank you once again Terry brien
Sophie
Apr 12,2024Chris was brilliant and set things up perfectly, very happy with the Lit service.
Paul
Apr 12,2024Gave us all the info to let us make a informed decision
Alan
Apr 12,2024Transferred from virgin to lit nice easy transaction saving me £30 a month Thanked to Nadia the rep who came round
Stephen Warne
Apr 12,2024Excellent pre and post sales advice and support from Terry Brien. Terry also went and above and beyond in overcoming complications caused by unscheduled roadworks outside our house. The engineers were friendly and knew their stuff. Everything works just great. Faster speed than my old broadband and reliable so far. I was slightly wary when I saw the small router but the wifi coverage seems good and reliable. All in all I’d highly recommend Lit.
Mrs Joanne Burrows
Apr 12,2024Terry Brien (sales) was my first point of contact. He was friendly and approachable. He explained the different contracts and I signed up! Had a couple of issues with the cabling outside and re-scheduling appointments, but all in all it only took a few days from start to finish. In my opinion, Terry went above and beyond to make this happen. So helpful, nothing was too much trouble. The engineers that attended were also very polite and helpful.
Charelle Winskill
Apr 12,2024I am really happy with the sales man I spoken to Terry Brien he was really help full and was excellent at helping me get my lite fiber up and going in no time I would recommend this and am really happy
Clare Neale
Apr 11,2024Great service backed up by friendly, caring staff.
Alex Jukes
Apr 11,2024Great communication from start to installation from Josh, Daniel the installer was on time, very polite and professional. He was very helpful with where to put the router and his workmanship and cleanliness throughout the installation process is much appreciated and should be rewarded. I will definitely be recommending Lit to anyone interested in upgrading their internet. Many thanks 🙏 Alex Warminster
Jack Gray
Apr 15,2024Had nathen help me set up my new WiFi and can’t be happier. Mega fast WiFi now and affordable