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Reviews 903
Linda
Oct 08,2020Absolutely fantastic ! Great prices, fantastic service 👍
Nick Lawrence
Oct 05,2020We got there in the end but my initial experience wasn’t good. I had ordered 2 rads: one from Low Cost and one from Screwfix, paying by card. Screwfix, as usual, let me authorise my plumber to collect it, but Low Cost refused without seeing the card. As I would have had to make a special journey for that, we reversed the transaction and the plumber collected it & paid in cash.
Mr. Ronald Wadsley
Oct 04,2020The delivery was on time and the driver was most helpful.
customer
Sep 25,2020Very helpful sorted out straight away when a part of our parcel went missing
Mr Terence McAndrew
Sep 22,2020Well informed but shower enclosure was delayed twice
SHELLEY WILLIS
Sep 20,2020Great service
Alex Kwong
Sep 19,2020My order keep delay and reschedule few times! Until now they still can not confirm the delivery date!
Motiur
Sep 19,2020Very good range of products in reasonable price. Good customer service but I had to wait for a week extra for delivery 🚚.
Adrian Cole
Sep 17,2020Excellent service at great prices.
L Price
Sep 15,2020The oil central heating boiler and parts arrived on the agreed day. I had been advised by telephone the previous day that delivery would occur between 11 and 12pm. However, the reminder that arrived at 17:39 gave a delivery time of 05:15-07:13. This meant that the driver and myself struggled to offload the 151kg boiler from the van, as it was too early to disturb any neighbours or get anyone else. There was no loading equipment and we had to transfer the boiler to my small wheelbarrow and i had to get a neighbour's help later to take the boiler off the barrow and stand it upright on the floor. I think this could have been dangerous, to the driver and possibly myself if it had fallen. The driver might have been injured while slowly sliding the boiler from the van step onto the barrow due to its weight. I was worried that it would be damaged but did not want to turn the delivery away. Whilst i appreciate there was only the driver in the vehicle, i think that where there is a very bulky, heavy breakable item, where a delivery charge is levied, alternative measures are needed to ensure safe delivery. Also, not everyone may have neighbours able to help.
customer
Sep 13,2020Website eta of goods inaccurate!! When ordered said it would be delivered in 5-7days. Has now turned into 2 months
Alun Davies
Sep 09,2020Looking everywhere for a reasonably priced 2 meter shower tray all were in the £600 price range. Then I came across Low Cost Plumbing and boy they are as good as they’re name, 2000mm x 900mm Shower Tray and a 1200 x 1900 10mm wet room screen with brackets delivered for under £450 including VAT. Delivery was the best I have ever had with the most helpful driver and they’d customer service is second to none. The product was excellent by the way.
George
Sep 07,2020Straight forward, good old fashioned customer service, exactly what we all need now, thank you.
Mitch
Sep 06,2020Great price for the Aquadart Venturi 8 Shower cubicle! Kept informed of delivery at every step and arrived on time. Not installed as yet, due to being part of a bathroom refit; should happen in the next week. Thank you. 23/09 - I now have a working shower and it is lovely! 🙂
Janet Robson
Sep 02,2020Good customer service
Bob Chandler
Aug 20,2020Everything game has ordered and with in good time. Thanks very much. Bob Chandler.
Dominic
Aug 18,2020Excellent service and good value
Derek
Aug 18,2020Kerbside delivery would have been problematic had it not been for the helpful driver who helped with moving the bulky items into the flat. Communication about the delivery was rather abrupt – some prior discussion would have helped ensure we were prepared to receive. Had to purchase a surplus item as I was 10p below the free delivery threshold and customer service had no discretion to waive the miniscule shortfall. But overall, things arrived in good time, and would consider using again.
Janice (Jenny)
Aug 17,2020I have given a low rating due to poor communications about delivery dates which meant I had to postpone my plumber. Also, I live in a flat which has level access and a large lift but it is kerbside delivery only and the driver started to leave everything outside on the street (in view of the public) until I pleaded with him to at least get the four separate items into the lift - you'd think kerbside for a flat meant to your front door!
Unit 4, Blackheath Trading Estate, Cakemore Road, Rowley Regis, West Midlands, B65 0QN, Birmingham,
http://www.lowcostplumbingsupplies.co.uk
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Customer
Oct 08,2020bought a flu elbow for fire bird boiler, easy transaction good price £19 , but delivery cost and packaging to expensive item was very light i could have sent it for £3-80 ish it cost over £10, not happy with that.