To leave a review you need to be logged in
At Luggage Forward, we’re proud to offer our Double Money Back Guarantee, ensuring your luggage arrives on time. If your bags do not arrive by the end of the scheduled delivery date, we’ll pay you double your shipping costs.
Please note that this guarantee excludes delays caused by factors beyond our control, such as Customs delays, weather conditions, natural disasters, mechanical failures, or shipments containing prohibited items. For further details, please view our Terms of Service at https://www.luggageforward.com/legal/terms-of-service/.
Reviews 870
Bridget
Sep 10,2024I was skeptical at first when sending luggage from the U.S. to Ireland for my daughter studying abroad. I looked into sending a package by mail and other shipping services, but the landing fees made it too costly. Luggage forward picked up the luggage and delivered it two days early. I couldn’t believe how efficient and reliable the process was once I figured out what needed to be uploaded and completed. I called and emailed questions during the process, and always received an immediate response. It was also a lot cheaper than other shipping options. I fully recommend luggage forward.
Liz
Sep 09,2024Luggage Forward made the process of shipping luggage so easy. From the reservation to the pick up to the delivery, everything was perfect. You have spoiled me for future travel.
Raymond
Sep 08,2024Overall was a wonderful experience. There was some confusion relative to returning the Leg 2 (return) luggage and whether someone was required to be present and sign for the bag.
Kenneth
Sep 08,2024My luggage was picked up on time and delivered to the cruise ship on time as promised.
Sarah
Sep 08,2024We had 3 flights with 2 airlines to our destination which was a cruise boat. We decided to ship 1 bag directly to the boat and it couldn’t have been simpler.
Deborah
Sep 08,2024First time user very pleased! Bag was in my cruise stateroom, as promised, even tho' ship had changed its departure berth. Very impressive.
Charles
Sep 08,2024Pick and delivery were on time - delivery was actually early.
Wendy Paul
Sep 08,2024I would highly recommend luggage forward. We took a 52 day vacation which included two cross country Amtrak trips, a 35 day cruise and a week and a half visiting relatives. Luggage forward made this trip so much more enjoyable by handling our luggage for us. They sent detailed instructions, picked our luggage up right from our home and delivered it to our cruise line. Extremely simple. They also picked it up from the cruise fot its journey home. We were so pleased we arranged for our third suitcase (which we had kept with us) to be picked up from our hotel so all we had to deal with on our final leg of our journey was our backpacks. This was so simple. We asked the hotel for help sending this last bag. We did this the night before we left for home. Not a single problem. Bag was picked up by noon and made it home just a couple of days after us. Our original suitcases were waiting for us when we arrived home! Fantastic service. We will definitely use this service again
Jane Dorothy
Sep 07,2024Luggage arrived as promised from Athens
Douglas
Sep 07,2024Flawless service. Delivers in full.
customer
Sep 07,2024I have video of the DHL pickup person taking my suitcase off the front porch and banging it down my front steps on its wheels. It was a small suitcase and easily carryable. I expected maybe somewhat more gentle service from DHL. Otherwise the suitcase was delivered satisfactorily to its destination.
Rita
Sep 07,2024It is so nice to have luggage picked up ant home and delivered to the ship when we cruise. No schlepping luggage on and off the train! We start or trip relaxed with no aches and pains from lifting heavy suitcases.
Patricia
Sep 05,2024Excellent service, bag arrived early and in good condition
Kathleen
Sep 05,2024My husband and I, both seniors, used Luggage Forward for the first time. We had our suitcases shipped to NYC and loaded aboard the QM2 for a 27 day trip. We had them shipped back to FL at the end and doing so made traveling so easy. I would highly recommend them. Someone was always available to explain the process to me and facilitate.
Rod
Sep 04,2024I've used Luggage Forward 3 different times now, including internationally, and each time they have exceeded expectations. It's a game changer!
Ellen
Sep 04,2024This was my third time using Luggage Forward and, once again, everything went very smoothly. One minor complaint this time with the tracking feature - it wasn’t working well. Having said that, I won’t hesitate to use Luggage Forward again.
john
Sep 04,2024Our bag arrived in good shape and on time. The process was easy and quick to set up.
Travel Europe
Sep 04,2024I didn’t have to worry about carrying luggage or it getting it to the cruise. We traveled Europe a week before getting on cruise and it was different clothes needed for the cruise. It was perfect!
Douglas
Sep 03,2024A very positive experience. Luggage Forward provided all the information and materials to get our two golf bags from Florida to Copenhagen, and then from Stockholm back to Florida. Picked up from our house in the time frames advertised and delivered on the day and time window promised. Very professional. We will use Luggage Forward in the future!
Sabine
Sep 10,2024Easy to reach customer service and each time they were excellent and kind. Suitcase shipped internationally and arrived in 2 days. Luggage Forward partners with FedEx, and there was excellent communication overseas as well between FedEx and the person who received my suitcase.