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Reviews 668
Francisco Sousa
Aug 02,2021Sent my documents to verify my account. Was given a time frame of 72 hours to review them. It’s been 3 weeks and only received emails with excuses as apparently they are overloaded with work?? Not good at all. Think twice before using this company Update: Love when they come with that reply; please contact us… What about contacting me since I sent the last email on Thursday and 6 days later no reply from yourselves yet?
Mr. OD
Aug 01,2021If you accept that you are really a mug punter and you further accept that you have not got any chance of making money through gambling then this is surely the site for you! They will treat you well, answer your questions pleasantly and give you good service and promotions. However, if you are hoping to win even small amounts from them over a period of time then you'd be better off to go and have a bet with one of the betting exchanges. These guys at Mansionbet will look at even the smallest amount of winning streaks (which is all I managed!) as a direct insult to them and immediately either restrict your amounts or tell you to get lost altogether. Edit: And just to update you....their friendly note underneath my review was not followed up by them after I let them know my details. But I suppose it looks good for anyone reading my comments, doesn't it?!
Constantin Basanciuc
Jul 30,2021The worst bookie even.i did win an amount of money and after they just cut me short ...I am not aloud to win with them more than 1 pound...yes ...u are reading well 1POUND I asked them what s happening and they said because of my outstanding winnings I am not aloud to win more than 1pound...pathetic Do not recommend...u win 2,3 slips and after they block you I would rate it -10 if I could painful
Eric
Jul 30,2021I make a lot of negative reviews on casino sites, I don't seek out to but I feel I should share my negative experience so others can be aware of any issues they may face if they were to open an account with the perticular company I'm reviewing. MansionBet is the exception. They have a very good range of options for sports betting. I mainly bet on football and MMA and this site is the only one that I have found that has the most betting options for MMA. The withdrawal times are fast, often within 24 hours but if not, never more than 48 hours. There are no fees that you need to pay when depositing or withdrawing which is fantastic as it seems more and more sites requite you to pay these fees yourself. There are a few reasons why my rating isn't 5 stars. They only have a mid-range amount of slots, if you are looking to play new releases from your favourite providers you likely won't find them here. A dark mode would be welcome for the night owl gamblers out there. And there seems to be an issue with the email contact system. I've tried multiple times to email them during their work hours and I get an email back with delivery status notification failure but if I email them out of their office hours it seems to be fine. One other thing I could recommend is allowing users to limit their access to specific areas of the site if they wish. I know many players who cash in a nice sports bet and instead of withdrawing it start away they might take it to roulette or blackjack and before they know it the balance is gone. It doesn't necessarily mean they have a gambling problem but an option to black sports/casino/slots/live casino individually would be welcome amongst some players I'm sure. Normally these gripes would be enough to give a negative review but my experience with them has been smooth sailing and enjoyable and ultimately hassle-free which is what you want from a casino. You're putting your money on the line, things can get frustrating, you don't want to having to do this and that. Very happy with this site.
Ray O Mahony
Jul 26,2021Excellent range of betting on Sports. Competitive prices also.
Graham Byrne
Jul 24,2021Tried to close my account and make withdrawal of funds. I'm a problem gambler so sent a email no response. End up cancelling my withdrawal and losing my withdrawal. MansionBet does not care about problem gamblers or else they would make it that problem gamblers can close or self exclude automatically on their website. All they care about is profits. Yes your team already got back to me but it was too late. The damage had already been done.
Ryan Jackson
Jul 23,2021Excellent service
stuart miller
Jul 22,2021Absolute rubbish. Steer clear! Constantly asking for documents etc and reducing deposit limits if you dont.Constantly sending me emails saying "free spins" and "free bonus cash" but can never ever get it! All talk!!! Sent numerous emails asking for explanation, but no response! Thanks mansion bet! Wasters.....
Kalisam
Jul 20,2021The best website I have ever seen for real it is amazing I love mansion bet you guys doing a great job keep up the hard work.
Daniel
Jul 19,2021If you like sports betting online. You need to use Mansionbet. Best service, personal touch, great no deposit GENUINE offers. Best range of markets I could go on… I’ve tried all the main high street bookmakers but these guys are the best
Matt
Jul 19,2021Super slow withdrawals. Deposited a relatively large sum and returned x6 that amount a week later. Now advised it will take 4-5 days not to arrive into my bank but for the withdrawal to be authorised at there end, then no doubt another 3-5 working days. Site is ok with decent enough markets but I can use Bet365 or Sky with next day withdrawals so why would I use this site again?
Anbu
Jul 12,2021The moment you start winning, you'll be put on naughty list. Promotions will be taken away. I signed up about couple of months back and gave them a try. The website wasn't anything remarkable. So, beyond doing the initial promotion I didn't find any motivation to continue given other websites run much better promotions for your bets. Then they send me an email with subject "No deposit? No problem. Here’s a Free Bet", offering a 5 free bet. I didn't even use it, for their website or offers aren't anything remarkable. Around a week back I thought I'd give them a shot and try their bet-club since I bet a lot with other bookies. A 10 free bet for 5x10 bet looked like a good deal. As luck would have it, I won 5 out of 5. Today I get an email with message "Following a routine review of your account at MansionBet, we have taken the decision to revoke your eligibility to participate in promotions and receive bonuses and/or free bets. Please note that promotion eligibility is at the sole discretion of MansionBet." Yeah right! They want you as long as you lose. If you get any lucky, you are out. Try Coral, Ladbrokes, or even Party Poker .. their customer service is fantastic, and if you win, as you sometimes do, you are not shown the door. Edit: Why am I not surprised to receive a standard template copied and pasted as a response below? ".... Terms and Conditions, which provide players with as much clarity ... ". Clarity, really? Yeah, right. Isn't that the shorthand for "You must have violated one of the hundred rules we setup and constantly change". Which one? "Oh no! we can't tell you that". And just 10 minutes ago I got an email from Mansion bet saying... "Want to get a Free Bet in your account ahead of every epic week of sport? Join the MansionBet Club, and you’ve still got time to qualify." These guys got no clue what they are doing.
Ryan Gaffka
Jul 12,2021The sign up offer borders on the outrageous. Up to £100 matched first deposit...ok that's good. 10X wagering on the bonus...ok understandable, tad high but still ok. If you win any money with your real cash (no bonus involved) you can't withdraw it and keep your bonus...not ok Furthermore you can't bet with just your bonus money, you have to. Bet away your real money first to then access the bonus funds...again really not ok When you combine the 2 you realise they've created a trap. Shameful. Companies that do this are moronic, the aim of a good sign up offer is to get people on your site betting and enjoying the experience you have created...if you take a steaming s**t on them whilst this is going on, guess what? They'll do what I did, take their money close their accounts and go somewhere else! My advice : 888 sport. Though there are many out there better than MansionBet and they've achieved it by not mugging their customers off.
Samantha Courtney
Jul 09,2021I signed up to get their welcome bonus, bet £10 and get 2 £10 free bets, got the first one and then received an email to say they were cancelling the offer, I asked for a reason why and they responded with they have the right to cancel any offer without reason, and I also shouldn’t try to take part in any other offers they advertise as they won’t honour it! This is without a legitimate reason, just because they feel like it
claire BALLANTYNE
Jul 07,2021Absolutely disgusting the way they are treating me I joined 7 days ago won £350 on the slots so thought nice quit while I’m ahead n withdrew it 💥💥💥 WHOA alarm bells or what boom account on hold immediately need to send 5000 proofs of identity to verify account so now I’ve done everything they wanted NOT ENOUGH we need a phone chat so just been on the phone and the questions were impossible to answer for example what exactly have u bet on since u joined us I’ve had 450 bets on the slots alone but I couldn’t remember the couple of football bets I had or was I tennis can’t remember then I said I was playing on a certain slot with my partner sat with me 🛎 🛎🛎🛎🛎🛎 yet again YOU ARE NOT ALLOWED TO PLAY WITH YOUR PARTNER ITS ILLEGAL 😡😡😡😡😡😡😡 now my account has been blocked/suspended and they will get back to me soon Well I’m taking this as far as poss mansion con artists IBIS the gambling commission who I’ve just learned are already investigating u
Ian Wilmshurst
Jul 07,2021Overall I would advise to not bet with them if you want the weekly bonus as it is hit and miss, well for me anyway. I haven't received my loyalty bonus yet again. I have 10 accounts and have now cut it down to only five that I will actually use because they pay your withdrawals properly and pay your weekly bonus on time. Paddy Power, Skybet, Ladbrokes, VBet and BetVictor. Just advice from and old boy. A robot is sending these replies which really tells you all you need to know about Mansionbets attitude towards their clients.
Richard Lloyd
Jul 05,2021DO NOT USE Like a lot of people I got the email Following a routine review of your account at MansionBet, we have taken the decision to revoke your eligibility to participate in promotions and receive bonuses and/or free bets. Please note that promotion eligibility is at the sole discretion of MansionBet. Very disapointed only placed a few bets and most of them losts. PLEASE READ THE NEGATIVE REVIEWS HERE AND DO NOT USE THERE ARE BETTER BOOKIES OUTHERE Totally unfair! I would like to know why? What have I done wrong? I have lost more than I won with you.
Jon Salfi
Jul 03,2021Opened an account last month. Been bit skint so just did the promos.they restricted and Taken promos from me as I guess I havnt lost enough quickly enough for there liking. Some good free bets on offer but I guess these are for the biggest losers on the site to keep punters happy. Will not be playing with them if there quickly going to restrict me when I've only deposited once to test the software
joe
Jul 03,2021False and misleading advertising. Offered to give bonus if a bet was placed on Euro game on England. It turns out that bet only works if odds are 2.0 or higher and guess where there currents odds are 1.4. Outright scam
732 Europort , GX11 1AA, , GI
http://www.mansionbet.com
DARREN DOYLE
Aug 03,2021Excellent page layout, easy to use, very quick withdrawal payout, best about for free bets & bonuses