Are you kidding me ? I’m taking this company to court. No goods received no tracking for the parcel no response to emails and a looong history of ripping people off in this way …If I could give you zero I would
The website did not display NO STOCK on the item I wanted so I placed an order. I had notification that it was being packaged ready to dispatch. A day later was told did I mind waiting 2/3 weeks as they were waiting on a delivery of the item! Having already paid an not in to much of a rush I am now waiting. Suppliers should be more honest with potential customers and advertise waiting time, they prefer to get the order and payment first. They did ask after if I was happy to wait but that’s a little late. Hope to see my order arrive without any further problems
I have not yet received the order but similarly I have found it impossible to communicate with this company. Phone rings and emails left unanswered. Avoid
I can't believe militaryops has asked me for a review. OK. I'll give them a review. Never, never, ever buy from these people. Item never appeared. Tracking link doesn't work. Phone calls & emails not responded to. Luckily enough I bought through Paypal so I got my money back. It took Paypal a nano second to approve my case after contacting their resolution centre. Save yourself the aggro & don't go anywhere near MilitaryOps.
Received an email to confirm shipping. Paid for 24hr delivery and still waiting after a week. Sent 3 emails and no reply.
SHOP ELSEWHERE! I wish I'd read reviews before ordering from here, will definitely NOT use again. Ordered 2 pairs of shorts via website, advertised as in stock and shipped within 24 hours. 24 hours later received an email saying items had been shipped, great! Another 24 hours later received an email saying items are NOT in stock but are expected in 3/4 weeks and will be shipped then. No good for me, I need them this week. Items are still available to order on the website and still say ships within 24 hours. No way of cancelling order on website. Tried emailing and calling, emails ignored and nobody answers the phone it just rings out, no answer machine to leave message. Will now have to open a PayPal dispute to try and get my money back. Really annoying, especially as the website makes such a point of speedy delivery and excellent customer service!!
Never received my items😡😡😡
Goods turned up next day and fit perfectly.
Ordered an item from this company last month and received an update saying it had been posted, which the website states in via Royal Mail 48. Item never arrived and I cannot get in contact with the company. Phone just rings out and hangs up and never any answer to emails. Having seen the reviews here it seems many people are in the same boat. Luckily I paid via PayPal and they have taken up the case. Would not recommend this company to anyone.
I have tried to telephone and email asking where is the product I have paid for on the 29th May and there has been NO reply and it now 25th June 2021. I am out of pocket by £45.99 Not a happy customer Audrey Bruce
Order was placed then informed the item wasn't actually available despite having paid for it. Now getting review requests for an item I never managed to buy...bizarre
Hi just a little word to describe this company poor very poor customer service I ordered a hat from them that never came then I thought IL give them the benefit of the dought and ordered a hoodie as of now it's been nearly a week since I ordered the item on there web site it states 2-3, days post delivery time well I tried to contact them directly by phone yep you guessed right no reply no reply to the email Sewell tried ,2 times by email no reply to that as well we're are they doing there business from out of a garage or from a mates house I get better customer service from my local market please people please do not bye any thing from this company as it always a problem thank you for listening hope you all have a nice day ..not military ops tho ??????????
Boots fell apart after being used a couple of times. Sent back for a refund as per their request. Keep saying refund is being processed, three months later and many emails nothing. Makes you wonder if buying online is worth the hassle.
MilitaryOps sent a garment entirely different from the one illustrated on their site. Actual delivery timescales nothing at all like implied on their site so be warned - your wait will be longer than suggested with standard delivery. Package wrapper had been slashed open before delivery - all items still present; parcel was just abandoned at my front door and could have been lifted by anyone passing. Questionable return experience - MilitaryOps wish to authorise returns? Even though MilitaryOps sent the wrong item MilitaryOps refused to reimburse the 2nd class postal delivery cost incurred to return for refund of item paid for but not received? MilitaryOps version of customer service is woeful and devoid of any care - MilitaryOps actually outright ignore messages sent via online customer account. MilitaryOps have no interest in return custom and will indeed argue their position 'til the cows come home. MilitaryOps are disingenuous in claiming they want customers to be "entirely satisfied" as will do nothing whatsoever to put right their mistake, aside from argue the toss. MilitaryOps, you cut your own nose off to spite your face as I was away to put in a much larger order - well done cowboy.
Ordered on the 8th of June and paid extra for the 24 hour delivery. It’s now the 11th of June with no sign of the order. Sitting in the house like a plum waiting!! Emailed seller and called them, no joy whatsoever. Absolute amateurs. Give this lot a wide berth.
placed order 30th May 2021, received update 1st June 2021, stating goods have been shipped. 10th June 2021, goods have still not arrived, email sent. attempted (x 2) to phone on the 10th June 2021. call not answered and no answer machine facility. Poor service so far. After reading other reviews with similar comments, unlikely to use this service again!!!!
Great product at a very good price, promptly delivered. Based on my first buying experience I would strongly recommend Military Ops.
Offered a great product at a great price. Expected a delay due to the Bank Holiday. Got told on the Tuesday it had shipped and stayed in all day Thursday so as not to miss it. Nothing. Got an email half way though Friday to say it was cancelled as out of stock. Very disappointed. The refund and communication process was slick once the lack of stock was discovered but that could have been established long before Friday. And I could have been contacted to see if I wanted a replacement.
Absolutely shocking delivery times 8 days and still waiting!! I have tried calling numerous times and phone is never answered. I could have walked to Manchester and back in less time - l’m starting a PayPal dispute to recover my money. AVOID AVOID AVOID !!!
Debra
Jul 13,2021Great service. Items received in a few days of ordering. Happy hubby with his new shorts. Thanks will be back.