We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
The whole experience has been great. I was recommended my furniture and I’m glad I placed an order. I found the items I needed, contacted the lovely sales team through WhatsApp. They helped me step by step, they sent me a few videos of the items in the showroom to help visualise better. My items are beautiful, and the quality is astonishing. I will be ordering more items through soon and I would recommend others do so too!
The very nice lamp arrived and we were pleased with it. Sadly the switch had an intermittent fault which only became apparent after we had the lamp in position for a few days. Informed the company and they said to send it back in the original packaging which by that time had been thrown away. Just couldn’t be bothered with it all and waiting for ages for customer sevice etc etc so paid an electrician to renew rocker switch. I have never had a lamp with a faulty switch before so all in all very disappointing.
Useful customer service before buying the product, decent delivery speed and a great product when it arrived. Will be shopping here again.
One of the worst shopping experiences,order a couch with pillows,paid for everything but got just the couch without any of the 5 cushions paid!!contacted the customer service,promised to deliver but nothing after 6 weeks!!no communication,no cushions,no updates!!really,really disappointed!!
Lovely quality and speedy delivery, great communication. Beautiful, perfect for what I wanted
a good product delivered on time
nice easy to negotiate web site. very fast delivery and communication and product exactly as shown and very good quality
I am delighted my furniture’s arrived although l haven’t opened the boxes yet. The delivery driver’s Excellent!! Compassionate and humble I will buy again and again
Really great from start to finish.
Avoid. Item arrived damaged. Will not accept return as has to be sent back in original box which was damaged by parcelforce. Although evidence has been sent showing damaged box prior to delivery to me, they will not send me a replacement box (wanted me to purchase it for £25). £100 received in compensation.
Outstanding customer service, super fast delivery and great quality bar stools Margonia in olive colour). Would definitely use My Furniture again.
Excellent how furniture is wrapped very well packaged..
Great customer service and very quick delivery. Love the two items I ordered.
Best company I've dealt with in a long time. Easy to get through by email and phone, everyone replies quickly and they are all so helpful. Chan and Bart helped me and they were excellent, so helpful. Didn't feel like the usual sales talk you get from other companies. Nice, genuine people. The chairs are beautiful, fantastic quality and look lovely. Ordering and delivery was very easy, a seamless experience. Very impressed! Will be ordering all my furniture from them in future, thank you!
This is my first time ordering. The delivery was delivered with care and courtesy. The delivery team was awesome! Big thank you to you both for delivery, especially through my narrow doors. Will definitely order again in the future, a very valuable experience. 👍
Online ordering was easy and quick. The 2 chairs I ordered are really lovely and as per the description. They are solid and very well built. I was kept upto date on delivery, and the delivery men were brilliant. A very good service from start to finish. Highly recommended.
This nest of tables is exactly what I was looking for for a small sitting room. The tables look lovely tucked in together or when used apart. They are quite expensive but worth it!
excellent quality and great professionalism
Absolutely no problems ordering was easy arrived on the delivery date. Very happy with my purchase so thank you
LANMAK
Feb 21,2025What a great company! Answered all our questions on the phone and via video call. Furniture is beautiful and fantastic quality too. Very impressed. Delivery was perfect and informative every step of the way as well. Top marks.