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Reviews 160
Andrew
Aug 26,2022Brilliant company, brilliant service. Would highly recommend. Have now ordered more from them.
Mr Goode
Aug 25,2022Excellent customer service, Fatima is an asset to the company giving me excellent care and information in my assistance to find exactly what I was looking for.
brett maxwell
Aug 25,2022Got in touch with Becky today regards some advice on a light . I was very impressed with her can do attitude quick replys and emails. Professional and above and beyond. Nothing but 5 stars thank you
Mrs. Christine Gerrard
Aug 22,2022Seamless customer service, Becky helped with a couple of swatches for our new Massimo rug, we held onto the one we liked until the rug arrived then returned it for a refund. Couldn't have been easier. Kept us informed on delivery, we're delighted with our rug, even better than the swatch! Will definitely shop with them again.
Liz
Aug 19,2022I really like Nest. I stumbled upon them accidentally whilst researching a product, and I've found them to be the "best in class" for home furnishings. I've taken risks in my product choices, and each time it's really paid off. The delivery services Nest use are exemplary, as is their customer services. I feel more and more confident in the company each time I use them. Thank you, Nest.
lloyd grimes
Aug 17,2022Excellent response, even though they werenβt the contact that I needed for my products they put me in touch with the correct company thanks Becky π
Annabelle
Aug 16,2022I bought 6 chairs from Nest and could not of had a better experience! The quality of the chairs was exemplary, the service was outstanding. Thank you Nest for restoring my faith in online shopping!
G. Key
Aug 03,2022Even though I got the wrong company Ashley was a fantastic help pointing me in the right direction in a very timely manner. Many thanks for your time and effort.
Ronald Lee
Jul 25,2022Great experience shopping first time on Nest. I chose a lamp that was later found to have a long lead time and the sales rep (Fatima) contacted me to suggest a substitute item. They were really friendly, speedy and prompt.
Alona Shahar
Jul 25,2022I searched a lot for the coffee table I wanted and found it on your website. I contacted customer service and got a quick reply from the lovely lady Becky with all the answers to my questions. Becky was very helpful, patient and kind to me. And at my request, I received a price quote from her and decided to purchase another table in a different size. In conclusion, I had an excellent shopping experience when I am from another country and everything was done with the help of the emails. I will definitely continue to purchase from Nest.co.uk. So thank you very much for everything dear Becky. Greetings and all the best, Alona Shahar
Michael Malkin
Jul 19,2022I reached out to customer service in error. I was trying to locate a different Nest entity. However, this Nest replied promptly and directed me to the correct entity.
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Jul 16,20226 months after ordering usm completely damaged The refund processing nest said it would proceed, but... No progress at all for two months?
Stan Gra
Jul 07,2022Wrong company. Initially was 1star for other Nest but its wrong one. Polite lady explain that over phone and even offer help in getting in contact with correct Nest. Wish my Nest had same customer service.
Andy Burchell
Jul 06,2022I contacted Nest (via email) by mistake. I thought I was contacting Google - Nest. Had a same day response from Sarah explaining my error and that they were not in a position to help. But then went on to give me contact details for Nest support. With service like that I would certainly purchase lights and furniture from an obviously professional company. 5 stars.
Mikkel Egelund
Jul 02,2022Great website but let down by customer service. Unfortunately, they wouldn't accept a return made within the return window because "they couldn't find my request" even though I provided the proof of it being sent. Such a shame and a very bad e-commerce experience.
Ash Williams
Jun 29,2022I mistakenly contacted Nest.com whilst trying to contact Google nest. The wonderful Sarah explained my error and provided a link with a phone number for Google nest. That for me goes above and beyond what you would expect when contacting the wrong company. Thank you very much Sarah, your help was much appreciated.
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Jun 17,2022Thank you for delivering the sofa to Japan. It took a little while, but it arrived in perfect condition.
Louis Kirkby
Jun 10,2022phenomenal company, great people working for them and Becky was so helpful. They provide the best services with speed and efficiency. Would highly recommend!
Steve Chesworth
Jun 07,2022Great experience - thanks
Mary R
Aug 29,2022Fatima was extremely courteous and helpful and resolved my ( Brexit related) issues very quickly. Would highly recommend Nest both for the products and customer care.