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Reviews 160
John Richardson
May 30,2022I also contacted this company incorrectly thinking it was related to the Nest Thermostat! Despite this, their reply was quick, polite and as helpful as it could have been, and gave me some alternatives to try. Thank you.
Delighted Customer
May 30,2022I actually contacted the wrong company but they could not have been more obliging, even looking up the web page for me to contact. I was more than impressed with their consideration
Andrew
May 17,2022Having thrown down the gauntlet for the delivery of an Eames Chair to be delivered for my wife's birthday (I didn't give them much time), Ashlee and the team at Nest pulled out all the stops and got the chair delivered in time. The chair is of outstanding quality and my wife was absolutely delighted. The Nest team were helpful, attentive, fun and professional. I can't rate them highly enough, in fact if there were six stars I'd have clicked on that.
Mark Gibbins
May 10,2022Great customer service, fast delivery turn around.
Irene Himsworth
May 10,2022I emailed Nest thinking it was google Nest, a very kind lady called Toni replied to it, in the lovely email she gave me the correct email address and also a telephone number, what a kind thing to do. Thank you Toni. It helped me a lot and i have sorted my problem, especially as i am going through a tough time.
Brogan Ellis
May 05,2022Great Customer Service!
P Barnett
May 04,2022Took time to reply to my email , even though I had emailed wrong department , and pointed me in the right direction, a rarity in this day of age . Thanks
A.
Apr 29,2022I want to compliment Tine at Nest who handled my not–so–great experience so professionally. Helping navigate a manufacturing defect while going above and beyond by contacting the brand on my behalf and asking for special care to be taken at the warehouse before delivery. While I’m still currently without the product, she literally did everything possible to try and resolve it for me.
Alexandria
Apr 28,2022I also wanted nest thermostat helpline and the company kindly gave me the link. Thank you so much
Fiona
Apr 19,2022I actually wanted "Nest Thermostat" and this company were kind enough to take the time and trouble to give me contact details! Thank you for being so nice and helpful!
Stephen Rear
Apr 19,2022Went to great trouble over my enquiry. Top marks
OG
Apr 11,2022Very helpful
Rachel Houghton
Apr 10,2022One of the worst companies I have ever had the displeasure of trying to use. Completely inaccurate lead in times, no updates untill a considerable time has passed on their excessive lead in times only to inform you that there will be further MONTHS delays, not even days. Appalling. Little to no compensation offered and their website even now does not make it clear that there lead times are completely in accurate. Its about time these companies stop blaming Covid for delays, everyone else seems to be coping. For the price you are expected to pay for the items, it is disgusting what it is you receive and the manner in which you receive it.
jan tomczak
Apr 02,2022A most pleasant and smooth experience with nest with regards to buying a baixa chair and a noomi chair with footstool. An 8-10 week lead time on the items i purchased was absolutely spot on with excellent communication from Ashlee. From sending fabric samples and any other questions and responsive emails. Ashlee was extremely pleasant to communicate with! The chairs are an absolute knockout from softline, a really funky/retro blue baixa and a contemporary orange noomi with curvaceous lines...i'm very happy with my purchases and top marks to nest. Thanks very much!
Andrew Hartley
Mar 25,2022Today I sent vital info to this address by mistake. They replied and told me of my mistake. BIG THANKYOU
Виктория Ермолович
Mar 22,2022Great communication!
Mary
Mar 21,2022Website well organised to enable easy access to each category. The process from ordering to receipt of item was very smooth. I was very pleased that I was kept informed throughout and that the item was delivered as stated. I would certainly use this website again!
MR MIKE GRAY
Mar 21,2022Online shopping has never been a favourite pastime for me (although I have done more of it since the pandemic). The experience with Nest however has all but changed my mind! A lovely detailed website to browse and then a telephone call to the company (a real person actually answered the phone very quickly) when I spoke to the knowledgable Ashley P. who was more than helpful. She answered all of my questions about importing lights (from Italy!) and took my order. As promised she kept me informed of the progress of the order so I knew exactly what was happening. The goods arrived on time and were expertly packed, one could not ask for more. All in all it was a great shopping experience. Thank you Ashley and thanks also to her team. Well done!
Aaron
Mar 20,2022this is the best online store to buy lights and furniture. also, they are very kind. specially, Ashlee and Jake have professional service mind. i'd like to say thank you do much for them.
Sara
May 31,2022Super quick at responding and helpful.