Ordered wrong size quick response on how to send it back very helpful staff
Good quality 👌. Easy to install. Wouldn't hesitate to use the company again.
Quick delivery, competitively priced and genuine Dakstra blind.
Ordered 3 of these for my daughters bedroom as she has large Bay windows which let in a lot of light. Couldn't quite believe how cheap they were, almost too good to be true. Delivery was really quick and all 3 blinds arrived in excellent condition. Now fitted and so impressed I'll definitely be ordering more!!
Decided to purchase direct from company rather than retail outlet as wider choice of product. Ordering process and communication good and order can be tracked. Goods arrived with damaged packaging but item itself not damaged. Quality of product could be improved but no parts missing and does the job.
I have ordered three tension rods on 28/11/2022 but wait for 8 days still not received (6/12/2022). I cannot track with the provided tracking number track. Eventually I recieved the rods on 6th Dec morning. The rods are nice and packed in good condition. I have got follow up from New Edge Blind. I've revised my rating.
I still haven’t received my blind! It says delivered and it hasn’t been. It was due here on 24 November! Please rectify ASAP!!!
Blind was exactly as advertised and decent quality and very good price. Delivery time was excessive however, nearly a week. Overall, still very happy and will use again
Great price, great service.
Ordered 2 roller blind, but one arrived damaged and the other had a stain. Initially, I wasn’t happy that the company didn’t respond to my complaint, but they have since been in touch, accepted my concerns and refunded the full cost of the blinds. Their response makes a huge difference, as it shows they care about the customer experience. Much appreciated.
Fast delivery. Good quality metal sliding curtain rail and fittings.
Very happy with the blinds they were delivered promptly, fit well and look good. Only grip is I never got a URN number so I couldn’t track the delivery but as it turned out it wasn’t an issue.
Great service and company
The item has NOT been delivered. I have checked with yourselves that you believe you used the correct address. Your replies (possibly computer generated) continue to ask for more details as the delivery company say they cannot make the delivery. This is obvious TOSH. Today's further emails and two telephone calls have gone unanswered.
I received exactly what was described and wanted!
Very happy with prompt delivery xx
I am thrilled with my new blinds, they look so stylish and let so much more light in than my previous vertical blinds. The delivery time from ordering to being delivered was excellent, I will be recommending new edge blinds to all my family and friends.
Prompt, efficient service, even though a very modest order. Would use them again.
Ordering straightforward. Delivery was very quick. I had to return the item as I'd ordered the wrong one, but this was straightforward. Customer services response and reimbursement immediate.
Richard Scriven
Dec 11,2022Check measurements as these lot can’t sizes on site don’t match actual size, then they charge for returns, totally check out all reviews on here, 130cm quoted with brackets 1308mm and by reviews all have same problem. Pathetic pictures available