I placed an order for a white saree online but it didn’t look the same when I received it
Ninecolours is a fraud company , beware people dont purchase anything from here, they are disgusting and they know just how to pick pocket from innocent customers. I am taking actions against this thief business.
First of all, the product was bought for a special occasion on 23/06/2018 and the promised product delivery was within 7-12 business days but as visible it took 21 days, providing no scope for further adjustments. The product was a "standard stiched" with additional charge of ₹1 only, with measurements provided by our side; though they also provide a perfect fitting with additional charge of ₹800. The measurements as provided were higher than what a 'perfect fit' would demand, so that the same further fitting adjustments could be done by our side. The product costed ₹2,981 (plus ₹300 which was transferred to the account wallet due to previous order which was not transferred to my bank account even after several mails & calls). The product that got delivered was totally off the standards which were promised through the image & description. The product was totally fake, defective (pictures attached) & also couldn't even be put on (salwar as well as kameez) since they were stiched tighter than the measurements we provided. The kameez has hole and the salwar & dupatta are not at all close to the reference photo. On asking for return and refund as they have an 'Easy returns policy' on four conditions (all of which were fulfilled for the same), they replied saying the hole is in the rear side of the product and would not be visible on the outer side; & also that even if the measurements are wrong, the product cannot be returned since they are stiched; but the returns policy states the contrary. The product is fake as well as wrongly stitched. On top of all that, the customer support declined the return only stating that the product is since stiched, we would have to compromise and adjust with whatever is provided to us. They also asked for more photos via mail and we did the same, still declining return.
The stitching was poor Material quality was bad Delivery was a long wait I’ll not shop with them any more
Custom cost was very expensive
Very good delivery and product not too different from picture
First of all I didn’t receive the whole order.. One top missing and no refund given The necklace was broken The stitching was horrible I called and emailed several times no response It’s so bad that they just pocket the extra money
Great customer service ....love buying things from nine colours.......never had a chance to complain plus looking forward to buy more products in future.
I RECEIVED order today & the saree is unbelievable. The fabric is fabulous for my body type as well as the trendy styling. Love this Saree very much.
Good Service...nice products.. pujabi's are excellent...quality of stitching is very good...
They just took my money and did not deliver
I had a very bad experience with my first order last year and I wanted to give another try this year but it was the worst than last year. Ordered something called EID PROMISED AND I ORDERED IT 3 WEEKS BEFORE THE EID BUT I NEVER RECEIVED IT TILL 5 DAYS AFTER THE EID. I communicated with them many times by email and they assured me that I will have it before EID. No matter what you do they will never process refund even though it is there fault and do not waste your money and time with this company ever. Also, do not get excited about their CASH BACK because you can not use it during promotion and it is ONLY 5% which you can use towards the purchase on REGULAR PURCHASE. They made me sick twice about the shopping experience with them and there customer service is horrible and once they have your money in their SAFE you will never get REFUND. Please stay away from them before its too late. Hope this review will help you before decide to spend your money and time. Virginia, USA
Material was little transparent and the material was not as shown in. Pic totally different material not worth d prive
Disgusting place to shop from. The worst shopping experience ever. I would have voted them in negative if there was an option. This place should shut down. Please don't waste your hard earner money on this hideous website.
Quality of the fabric does not meet expectations
I am very disappointed with the lehenga u sent me. The material is so cheap quality. I don't. Know what to do with it. I paid it so much, does not meet my expectation
Very poor service... doesn't deliver on time...
Really poor service..
Got the wrong item plus a month delayed and when I contact someone, they asked to email to a certain email address but never received a reply. This is ridiculous.
Anika Patel
Jul 19,2018My friend and I placed an order for two lehengas and hers was too big and mine too small. On top of that the top to my lehenga is not the same as in the picture and the material and design does not look like quality stuff you would expect after spending so much money. We bought the outfit for my wedding and neither of us can wear them.