To leave a review you need to be logged in
Better futures start now. Get Started Founded in 2003, NinjaTrader supports 800,000+ traders worldwide with a powerful and user-friendly trading platform, discount futures brokerage and world-class support. Our platform is always free for advanced charting, backtesting and trade simulation. Download NinjaTrader’s award-winning trading platform and get started with a free demo powered by real-time market data. Free Demo Trade Futures Blog Contact Support Award-Winning Technology and Broker Services NinjaTrader is consistently voted an industry leader by the trading community. Through a unique combination of high-performance trading software, discount brokerage and real-time support, we empower traders to enter the futures markets.
Reviews 634
Jeff
Jan 10,2024Held my hand and answered all my concerns
frank
Jan 10,2024eduardo was great!
David
Jan 10,2024Agent was excellent & knowledgeable.
Omayra Pérez Perera
Jan 10,2024AMAZING! Increible su servicio de atención al cliente!
Bonny C.
Jan 08,2024Excellent customer service, very quick response to my questions and technical difficulties resolved immediately. Now that’s the way customer service should be . Thank you Ninja Trader Team for meeting and surpassing the expectations for customer satisfaction.
Kenneth
Jan 06,2024Chris was very helpful and patient with me thanks so much
Brad Wisbey
Jan 05,2024Chris from Ninjatrader did a great job getting my trading today. Very professional and quick.
Pal
Jan 04,2024The agents have infinite patience as i really did not understand the problem occurred. Only issue is that it took several our for the first reply but after that they solved it.
customer
Jan 04,2024Very helpful in getting me up and running.
Josh
Jan 04,2024They need better customer service
José Eleuterio
Jan 03,2024sorry for my english , it is not good but the person that helped me was very competent and professional and nice, very useful help andd great experience thank you so much
Garry
Jan 03,2024Clayton called me and we did a ream-view share. He was super friendly and extremely helpful. Top marks !
tim mcauley
Jan 02,2024ninjatrader support team in particular Adrian B who met all my needs, professional courteous respectful considerate in manner, excellent service kind regards TIM MCA
ryan
Dec 30,2023answering the calls gets skipped too many times before support answers, tech support is tremendous.
Jim Edwards, Nashville
Dec 29,2023Always excellent. Christian is fast and thorough — VERY helpful!
Rob
Dec 29,2023Service was punctual and found software issue on the get go. Was up and running with minimum amount of down time.
Homero Melo
Dec 27,2023I am very satisfied with the service I received from Mrs Paula. The broker is to be congratulated on her work.
Grace
Dec 22,2023In particular, Marco was patient. He helped me resolved my issues and to navigate specific platform I had questions about.
JASON
Dec 22,2023Chris was straight to he point, didn't waste time and was kind, professional and courteous.
222 N LaSalle Street, Suite 1450, 60601, Chicago, US
http://ninjatrader.com
John Doran
Jan 12,2024I needed some help with my NT platform today. Adrian help me via TeamViewer. He was friendly and professional. He resolved the issue quickly. Thank you Adrian and NinjaTrader.