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Better futures start now. Get Started Founded in 2003, NinjaTrader supports 800,000+ traders worldwide with a powerful and user-friendly trading platform, discount futures brokerage and world-class support. Our platform is always free for advanced charting, backtesting and trade simulation. Download NinjaTrader’s award-winning trading platform and get started with a free demo powered by real-time market data. Free Demo Trade Futures Blog Contact Support Award-Winning Technology and Broker Services NinjaTrader is consistently voted an industry leader by the trading community. Through a unique combination of high-performance trading software, discount brokerage and real-time support, we empower traders to enter the futures markets.
Reviews 634
Pamela
Feb 15,2024Emilio was patient and very helpful. The call was answered promptly and the wait time was under a minute. Thank you.
Jean
Feb 15,2024Great communication and willingness to help fix issues
Matt
Feb 15,2024Easy to follow instructions to resolve my problem
Mike Boutsikaris
Feb 14,2024Had some troubles getting on and Josh p was the most helpful person on the phone and was very patient and understanding! Give my boy a raise lol
Stapleton Gerard
Feb 13,2024My concern was resolved.
Vashti
Feb 13,2024The person that help me through my issue was really helpful. We were able to resolve the issue pertaining to my software in minutes.
Perry
Feb 10,2024Chris was great! Saved me time and was able to resolve my issue quickly and efficiently.
Jacob
Feb 10,2024Sadly, you can't choose the install location for the NinjaTrader8 documents folder which caused me some issues during re-installation (after NT8 randomly stopped working for some reason). Thankfully, Christopher J was on scene to fix my NT8 software. Pretty much all he did was reinstall NT8 for me, but he had some tips which were very useful. 1 - how to backup NT8 workspaces, templates, etc. 2 - the likely cause of my initial issue was a corrupt xml file which he taught me how to fix should that happen again All in all, great platform and support. Custom file locations would make this a 5 star review.
Victor
Feb 09,2024Quick, responsive and concise guidance
Mike Corsello
Feb 09,2024Adrian did an fine job and communicated friendly and genuine concern for my technical issue.
OMAR IGNACIO
Feb 08,2024fast response and quik fix
Alan
Feb 08,2024My issues went on for several days with email exchanges and action trials to resolve. When I finally called and got live help from Christian, the issue was resolved! I really appreciate his patience and diligence working through the issue(s).
James
Feb 08,2024Chris did a great job
BJ Nina
Feb 07,2024Marco was very timely and knowledgeable to help setup my system. Thanks
Tara
Feb 07,2024Emilio kept with the email thread and when speaking with him in-person he was knowledgeable, polite and very helpful.
Aspen Marshall
Feb 07,2024Christopher was very knowledgeable and courteous to remotely help me. As a senior citizen who is not very good with computer applications and technical aspects Ninja Trader is now helping traders like myself. Thank you for your on-going support.
Armin Studer
Feb 06,2024Ich bin sehr beeindruckt von dem Kundensupport, insbesondere Sev V., der mich bei der Lösung meiner Datenfeed-Probleme äußerst kompetent unterstützt hat. Sein schnelles Handeln hat mir geholfen, damit ich meine Handelsaktivitäten reibungslos fortzusetzen kann. Insgesamt bin ich äußerst zufrieden mit Ninjatrader und kann diese Plattform jedem Trader wärmstens empfehlen. Vielen Dank an das Ninjatrader-Team und besonders an Sev V. für die hervorragende Unterstützung!
Waed Zineddin
Feb 06,2024The client service team in NT are excellent; I had an issue. However, Marco from the client service team immediately jumped to my request and solved it. Much appreciated
Mauro José Silva
Feb 04,2024abri minha conta e gostei muito da prataforma e muita tecnologia!
222 N LaSalle Street, Suite 1450, 60601, Chicago, US
http://ninjatrader.com
Wayne
Feb 15,2024Chris knows what he is doing.