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Norwall PowerSystems was established in 1997. Our company specializes in the Sale of Emergency Backup Power Generators and Associated Equipment.
We sell and support: Generac Power Systems, Briggs & Stratton, Kohler Power Systems, Cummins and Onan RV, Kubota, Esco, IPI, Tiny Tach and Westinghouse. We have 1,000's of standby generators, portable generators, automatic transfer switches and replacement parts in stock in multiple warehouses throughout the US.
Our Sales Staff has over 55 years of combined experience in the electrical and power plant arenas. We attend factory sponsored update schools regularly and keep up with New Products. Our personnel are courteous and have been serving our customers for many years. We listen, take notes and provide information in a timely manner.
Reviews 764
Cathy
Oct 22,2021I feel like I should NOT fill out this survey at this time, due to the fact I do not even have my generator. So I have had little to no interaction with Norwall. Please feel free to send me another survey when my system arrives. Thank You
John
Oct 22,2021The absolute worst nightmare of a company. They shipped me the wrong generator that I never accepted, never signed for, it was put back on the truck and then the nightmare began. Their customer service/refund lady shouldn't be in customer service at all. She would not refund my money and didn't care less if I ever got my refund. They take your money and refuse to give it back even if its their fault. Never use this company, ever!
Robert Mandli
Oct 21,2021Service was fast, and product was as advertised
Troy Woody
Oct 20,2021Normally awesome last order a mess......apparently I was sent emails waiting for ID and such never received product did not move now will be late...very frustrated did not do better job of closing this sale...
Rich McFadden
Oct 20,2021I like R & L Carriers better. They give a better delivery time frame. It also dies me no good to have the generator without a transfer switch!
Mark
Oct 20,2021Excellent communication. Fast shipping and the best prices.
Killian
Oct 18,2021Love working with this company
ARNOLD
Oct 16,2021I THOUGHT I WAS GETTING THE SKIRT WITH MY 18K GENERATOR BECAUSE OF THE PICTURE OF IT.. I WOULD SURE LIKE FOR YOU TO SEND ME ONE AT NO COST TO ME. ONE OTHER NOTE. I CALLED NORWALL BEFORE MAKING MY ORDER ON LINE. I TALKED TO A LADY NAMED SHARON AND EITHER SHE WAS HAVING JUST A BAD DAY OR SOMETHING ELSE, BUT AT FIRST SHE WAS KIND OF NOT TO FRIENDLY , BUT I WENT AHEAD AND GOT HER TO LAUGH A LITTLE WITH ME BEFORE WE ENDED OUR CONVERSATION. I DO HOPE SHE IS FEELING BETTER AND WHATEVER WAS BOTHERING HER THAT DAY IS BETTER NOW. I DON'T THINK SHE MEANT TO BE RUDE OR ANYTHING LIKE THAT AT ALL. I BELIEVE SHE WAS PROBABLY JUST TIRED OR EVEN MAYBE HAD A RUDE CUSTOMER BEFORE ME. ANYWAY I WISH HER WELL AND AM GLAD THAT I BRIGHTENED HER DAY SOME WHEN I WAS MAKING A LITTLE JOKING WITH HER. THANKS, ARNOLD KNIGHT
Robert
Oct 16,2021Excellent communication Timely delivery Very professional
William
Oct 15,2021Website was very easy to navigate. Still waiting for delivery but that was explained on the website.
ben
Oct 15,2021So far so good we haven't received our generator yet when we get it we will respond again
FM
Oct 15,2021Product price was very competitive and was delivered when expected.
robert
Oct 15,2021Great generator, have two now. One in two different locations. The only thing bad is the, remote start. Still trying to get the first one to synchronize with the remote. Will buy a third one when the time comes.
Peter
Oct 14,2021The personnel that I worked with were very accommodating, easy to deal with and very helpful. I would recommend them to everyone I know.
Thomas
Oct 14,2021My generator arrived in undamaged condition. Overall I'm very satisfied.
Terry
Oct 14,2021Norwalk Power Systems did a great job for me with my order of an 18kW standby generator. The order shipped within the stated 10 to 14 day lead time and J&L Freight delivered the generator on the day promised in pristine condition! I could not be happier! One opportunity for improvement would be an email every two to three days during the lead time window providing a tentative ship date for the order. Overall, great job!!!!!
Salvatore
Oct 13,2021I can not rate this because I haven’t received anything yet. And I haven’t heard when I will receive anything. I’m in the DARK
LETICIA
Oct 13,2021Very bad. Because I ordered two generators y they sender just one. I am waitin for another. Still waiting.
Cliff
Oct 13,2021Order delivered as promised. No hassle highly recommend.
2455 Kiowa Blvd North, STE 102, 86403, Lake Havasu City, AZ, US
https://www.norwall.com
Michael
Oct 24,2021So Far very helpful & all my questions seemed to be answered professionally . Very satisfied with the phone experience . Thx.