Norwall PowerSystems was established in 1997. Our company specializes in the Sale of Emergency Backup Power Generators and Associated Equipment.
We sell and support: Generac Power Systems, Briggs & Stratton, Kohler Power Systems, Cummins and Onan RV, Kubota, Esco, IPI, Tiny Tach and Westinghouse. We have 1,000's of standby generators, portable generators, automatic transfer switches and replacement parts in stock in multiple warehouses throughout the US.
Our Sales Staff has over 55 years of combined experience in the electrical and power plant arenas. We attend factory sponsored update schools regularly and keep up with New Products. Our personnel are courteous and have been serving our customers for many years. We listen, take notes and provide information in a timely manner.
Always accurate and fast orders
I left an email to call me several times. No response to date. Emails are not responded to. Communication after sales is made is very poor. Hope I get a reply to this.
Great price and FAST shipping - they often have parts and prices better than the competition....will re-order again
We ordered a Generac standby generator with accessories this morning. We spoke with Markayla. It was a pleasure speaking with her. She is very knowledgeable about the product. Also she was very kind and courteous. It makes life a lot easier speaking with someone as competent as Markayla. Sincerely, Dave and Amy Wright
Good price...good customer service....would do business again.
Placed my order which included free shipping. Oh surprise my zip code costs extra. To the tune of $185. Cancelled order and still looking for a source for the product I want.
Took 6 weeks to receive my gen., but only 3 days to take the money out of my account! WHAT'S WITH THAT???
THIS WAS A GOOD CO TO DO BUSINESS WITH
In-stock Generator. Great customer service and follow-up. Received shipment in three days.
The ease of ordering was excellent! We haven't received the generator yet, but we will write another review them. I appreciate your other customer reviews.
Markayla was our customer service representative. What a wonderful experience. Her professionalism, expertise, enthusiasm, and concern for us was exemplary!!! While ordering, she knew each product extensively and was able to match our needs with the exact generator we ordered. She is definitely an exception to the rule and is one to be recognized! John A
Ordered over two weeks ago. Product was supposedly in stock. Last update was over a week ago saying order was 'processing'. Have heard nothing since. They aren't answering phone-won't even provide for leaving a message. This is ridiculous. Extremely dissatisfied!
Very good deal for the money, I just wish they would provide more delivery dates and times than they do .
Ordered a couple service kits that were otherwise hard to find. They were shipped right out and I was pleased with the service I was given. Will shop here again!
I appreciate they look for discrepancies on purchases made online and take time to verify identity. Once completed they promptly shipped my order.
I ordered original Generac oil filter and they were exactly as listed and a good price. Shipping was fast and would buy again from Norwall .
verry poor customer service i canceld my order and will never order anything from them
I ordered the service parts on the website , paid for it with a credit card , received my parts in a timely manner. I will order from Norwall again.
i was never notified about when it was being delivered till i got a call that they were on there way to deliver it and i told them to leave it in front of the garage door and i would put it in the garage when i get home i was in the hospital when i got the call
mitch walker
Nov 10,2021the service was great Sharon was great help. I would recommend these folks to get your generac generator. great folks thanks