Care planner really care about their client.
Still getting our heads around Careplanner and everything it has to offer but we look forward to learning more and utilising all it has to offer with the exceptional support offered by our account manager Leanne.
Very professional Support. Great product!
Training was very helpful, easy to get hold of someone when requiring extra help, customer service is brilliant, Care planner itself is so easy to use and we are very happy with the change over.
Care Planner is very easy to use and user friendly. I have never experienced any issues with Care Planner. It gives you everything that you need. When you call the help desk they are always at hand to resolve any concerns you might have and the team are friendly and polite.
We are a Domiciliary Care Agency based in Nottingham. We have been using CarePlanner for 3 years and we cannot do without it, it is easy to use and valuable to our business. If we need help or guidance the support team is available whenever we need them. We have had other Care Roster Planning companies approach us for our business, but we do not even consider looking as we are so happy with CarePlanner Great Product, Great Price. I cannot recommend CarePlanner enough
very helpful and showed how easy it was to navigate around the site. friendly and approachable service
The training session with Lauren was very good, she was friendly, knowledgeable and articulate and happy to answer any questions we had. Her explanations made sense and she understood the reasons for our questions.
My query was dealt with quickly and efficiently and the ticket was only closed when i was happy with the outcome. Thanks Alex
Alex was great help! He was on the phone with me for ages trying to help me out. He was very professional.
Great product that hopefully will have more features on it soon but most of all Ryan and Tobias are great personalities and very professional when you have a query. Couldn’t recommend the two of them more highly. Coming to a cinema near you 31st July, Vin diesel vs the Rock in a tense all action thriller that will leave the audiences gasping for more! Many thanks the Protarget care team
I was very impressed with the help that I received from Leanne Ware. She was very professional and extremely knowledgeable of the product I needed. She taught me a whole lot in one meeting and signposted me to other areas where I can find more information. Leanne was so helpful, I was anxious initially because I needed to understand this system so that I could put it to use right away. CarePlanner System is so user friendly and supports all that we need as a Domiciliary Care Provider. From Recruitment Records, Training Records Rostering, Monitoring and Invoicing.- absolutely Brilliant. Thanks again Leanne- you are a magician.
We have recently moved to CarePlanner from a different rostering system and cannot fault the service we have received. We had a tight deadline for getting set up and moved over, and CarePlanner have been extremely accommodating. The training with Colin was excellent with follow up questions answered quickly and clearly. Our integration with PASS was seamless, with both sides communicating with each other and keeping us informed throughout. The system is easy to use and will really make care planning and rostering much easier going forward.
Failing to find something to complain about and the more we work with this the better it gets. Fantastic system, answers all of our problems and some problems that we didn't know we had.
Excellent training very supportive. Looking forward to the future.
extremely helpful and polite
Excellent customer services - from sales to training to support!
They are very helpful when support is needed and they respond to issues as soon as possible
Adam is a very patient person and he is good with the system and l am very pleased with his services at all the times. He responds promptly and always makes time for me whenever l need his help.
customer
Apr 21,2021We are small business and enjoying using Care Planner. Staff is helpful and whiling to go extra mile. Thank you