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Reviews 721
Terry Betz
Oct 04,2024I placed a wrong item on my order and customer service took care of it immediately. They're very efficient. Thank you!
D BABB
Oct 04,2024Very polite and helpful. Needed to verify problem with video, which is understandable, but my unit was replaced with a brand-new UPGRADED unit. Very impressed. Finally, a company that stands behind their products.
Tracy Berry
Oct 04,2024Great product and fantastic customer service!
Dear Customer Ken Witherspoon
Oct 04,2024The company stands behind their products very well. No hassel at all.
Donn Fialka
Oct 04,2024Video instructions not that Great But was able to figure it out. So sad that you did not sell battery packs. it is a pain with lead cords. Product is excellent and as advertised. So happy I purchased.
Steven Bergeron
Oct 03,2024My product just stopped working out of the blue. I believe these products are very cheaply made and will not last under normal use. There are other manufacturers out there that produce much better, higher-quality products. Don't waste your money.
Magda Rodriguez
Oct 02,2024Great customer service. My pad stopped working. Customer service was very helpful and sent replacement
Dennis
Oct 02,2024My only experience so far has been the purchase. I'm a specs sort of person and found this manufacturer gave EMF and power at distance specs. as well as great power requirement descriptions. I'm looking forward to receiving and trying this device.
John Avram
Oct 01,2024The OUTSTANDING HELP you guys gave me in making this order possible
Patt Krejci
Oct 01,2024This company is amazing. I had an issue with one of my red light pads and they responded within minutes of me emailing them. They are replacing it because it was still under warranty and everything was resolved within a half hour. Nobody but nobody gets back like that! Thank you NovaLab!
Lisa Cantrell
Oct 01,2024This product works! We use it with therapy patients. Muscular and orthopedic improvements. Decreases pain and increases healing.
J Koepp
Sep 28,2024Nice website, easy to order. Efficient shipping. Very pleased with the product. Excellent quality.
Daniel Fisher
Sep 28,2024Quick response and clear instructions about what to do.
Rehia
Sep 28,2024With consistency the novoral care is effective Customer care are fantastic also
SUZANNE
Sep 27,2024I attempted to make my purchase online however was unable to, so I called customer service. I am glad I did! the Representative was very nice and able to place my order with a Senior discount! Can't wait to receive my Novaa Extra-Strength Healing Laser!
Brenda Milliken
Sep 27,2024Customer service was excellent! Extremely helpful in finding what I needed. Was shipped out the next day.
Chris Daniel Yahoo
Sep 26,2024So far, so great. Hoping now to get my device. Thanks
Alma Peveto
Sep 26,2024Everyone went above and beyond to help me and listened to me and even repeated back to me to confirm they understood my issues.
Marsha Blair
Sep 25,2024i still have not received my purchase UPDATE: Have received my order since my last post. It was waiting at the post office. Can’t rely on Informed deliveries.
2810 N Church St PMB 94922, 19802-4447, Wilmington, US
http://novaalab.com
DH
Oct 04,2024Customer Service is Responsive Quickly