Ordering was easy. Delivered within 5 days. I'll see how the product holds up. Ask me again in 6months
I received the Novaalab Light Pad within 3 days about 3 weeks ago. Great customer service! I use it each morning and evening. It has helped in managing my long-term lower back pain along with morning stretches. At age 70 I may get carried away sometimes with physical projects around the house and regret it later. Evening tension is reduced and morning flexibility is definitely better after a red light treatment. Perhaps 5 stars later if it heals my back pain altogether.
How you I know whether or not this is a good product before receiving it? The practice of asking for product reviews prior to usage causes doubt as to whether or not any of the reviews are accurate. Perhaps I would have updated my review once the product is used, however, I ended up requesting a full refund through customer service. I will be disputing any charges applied to my bank. Look right be right!!
Love Novalab products. They’ve been a game changer for me. I use the pad and oral appliance. Excellent customer service and support. They’ve got a great product that they back 100%.
I have not had it long enough to see results. I try to use it 3 times a day but sometimes it's only 2. I have a fractured toe so let's hope it helps that. I love it on my back. Am looking forward to much healing.
I got the product fast, and it works as described. I just started using it so I will let you know if it works.
I don't write reviews because in the past few years I've been repeatedly dissatisfied with either the product or the customer service of almost all my shoppings but NovaaLab is an exception! There was a minor problem with one of the products I purchased & they took care of it without nonsense questions, justifications or arguments. Also I am very satisfied with the results of both devices I purchased (the power laser and the oral care). I definitely recommend this company: great products, good prices, professional & friendly staff.
Fast delivery, excellent quality, easy to use. Worked so well for me I bought a second one for my wife.
I love my NovaaLab pad! I've had chronic back pain for years due to degenerative disc disease. I've done so many therapies, shots, etc and nothing has given me as much relief as my NovaaLab red light therapy pad. I was skeptical about purchasing such an expensive pad, but my aunt had one and let me use hers for a few days. After day two, I knew I had to make the investment. I have experienced so much relief that I have let a couple of friends use mine and they've purchased them too! 100% recommend! 10/10 stars!!!
Wonderful product! My periodontist was floored to see my improvement. I used the mouthguard daily before, during and after my initial treatments. Huge progress thanks to NovaaLab!
Clear instructions and quick delivery
Novaalab is by far the best light therapy I have found. I have several devices: the face mask, therapy pad, laser strap, and the oralcare Pro as I have several chronic problems that have resulted in almost 30 years of significant pain. I use these devices daily and have found that consistent use over the past 9 months has resulted in decreasing pain and increases in function. Novaalab customer service and warranties are truly extraordinary. When a problems arises with one of my devices, the support team is personal, warranties are honored. I highly recommend Novaalab, I highly recommend their light therapy products. Excellent support team!
Face mask I use daily I love it am impressed with the results so far
Mask exceeds expectations. Second product I’ve purchased and very impressed with not only the products but the customer service. Highly recommend.
I purchased one item but I just noticed I was popped three times??? I am investigating and looking into if I'm a victim of fraud.
Quality made product. I have been using for a week and noticed some overall improvement. I would recommend for osteoarthritis, inflammation and soreness after exercise.
This was very easy to order and was shipped quickly. I have used it twice and am loving it. Ordered the large size mat and it covers well as I am going to use it for wellness and weight management. Overall, the mat is of great quality and easy to use.
Great products that last, are easy to use, and order.
So far Im really happy with the purchase. I have only had it a few days and used it every day so far. THe bag is a good size and it has some weight to it.
Angela Long-Truluck
Mar 05,2025The delivery was quick, packaged well and easy to use. I had already followed a couple scientists and medical doctors with peer reviewed articles and up to date research on the benefits of this type of technology. I have already recommended this equipment to multiple family members and one has confirmed he will order this month.