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Reviews 721
Scott Lemley
Aug 20,2024You stand behind your product and warranty.
Fenelli Francine
Aug 20,2024NovaLab has excellent customer service. Really enjoyed working with them…very prompt on returning my needs.
Heidi Stout
Aug 20,2024I had an issue with my back wrap, and this company was amazing getting back to me quickly and sending me out a replacement part. Very easy to work with I would highly recommend.
Ruvi Espeleta
Aug 19,2024Product breaks down. I still haven't received a replacement.
Ramiro Sanchez
Aug 17,2024Awesome customer service and support.
Patricia Simpson
Aug 17,2024Wonderful product ...wonderful customer service!
Darlene Oberg
Aug 15,2024Very good customer service over phone. thats all I know so far.
Kristilynn Cedars
Aug 15,2024I’ve been very happy with the customer service
Chris Seymour
Aug 15,2024Product arrived on time. Have only used it once but so far so good.
Chris H
Aug 14,2024Ordering process was very easy and the coupon codes worked as stated. I’m looking forward to receiving the Oral Care product.
Sandy
Aug 14,2024I purchased the Novaa Light Pad to see if it would help with pain I was having after an actupuncture treatment where they placed one of the needles too close to a nerve, which caused sever pain in my knee that ran up into my hip. The pain was so bad in my knee area I couldn't sleep. I have to admit I wasn't sure it would help, but I was pleased after just the first use. I wrapped it around my knee, set the timer for 30 mins minutes, and when it was finished the pain was substantially reduced and I was able to sleep that night without my knee trobbing with pain. I am so happy I purchased this and will continue to use it.
joelee42
Aug 13,2024Flawless website experience. Great customer service too. But most of all the products really help my wife and I.
MEBrickley
Aug 13,2024Great customer service.
Louis A
Aug 13,2024I would not have been able to purchase this mask without the discounts offered! I am very grateful and continue to spread the word about NovaaLab incredible service, products and discounts.
Eva Schwimmer
Aug 10,2024Novaa has excellent customer service, very quick to respond and they honor their warranty and guarantees.
Valerie Fuller
Aug 10,2024Customer service is GREAT, and I use my red light therapy mat all the time. It is great for sore muscles , and easy to travel w ! Very happy I made this purchase !
Tracie Portz
Aug 10,2024Purchased the knee light therapy wrap May of 2023 and this morning only one strip of lights was working. Contacted customer service and without hesitation they are sending me a new one.
Rowdy Rains Donnithorne
Aug 09,2024Peter and Anna made my purchasing experience top notch. Can’t wait to begin using my oral care red light. I have a few procedures coming up to fix my mouth after an accident at work and am excited by the potential this has to aid in that
Glen
Aug 09,2024I have been impressed with the previous products that I purchased from Novaa Lab. I'm sure that i will be satisfied with the performance of the product that I ordered to complement the product that I previously ordered to treat pain related symptoms.
2810 N Church St PMB 94922, 19802-4447, Wilmington, US
http://novaalab.com
Jan Wilson
Aug 20,2024A matter of overnight hours, literally only hours elapsed before I received an email from Client Services resolving the issue I brought to their attention. This service is impressive. Within a few hours, a replacement part was on its way to me!