From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts.
We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind.
Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Charlotte was absolutely fantastic!… she contacted us when requested and provided excellent advice and support. No pressure or nagging and all round excellent customer service! Thank you!
If you looking for a florida holiday to suit you ocean florida is the place you tell them what you want and they do the work. And also the team are super friendly and also. Happy to help and nothing is too much to ask. Can't wait for my holiday 2026
Ocean Florida exceeded our expectations. From booking to returning home, the entire process was seamless. The team was knowledgeable and friendly, ensuring we had a fantastic vacation. Highly recommend!
Sara was so helpful and attentive to our needs when we were booking Florida I'm so pleased that we got such a helpful lady and excited that it's all booked now Thank you
Having previously thoroughly enjoyed a holiday booked through Ocean Florida, we decided to book another holiday. We mainly dealt with Andy and Charlotte and both were brilliant. They've created exactly the holiday we wanted, and the process was completely painless. Excellent customer service and experience all round.
Used OF for our trip in 2022 and we had a few issues which were really well dealt with so expected the same service this time around. Well, it was better. Jane was great when booking as it wasn't the easiest sell being £3k more expensive for the exact same trip, but this was the same if not worse everywhere else. Having booked last year I decided that I wanted to have no regrets this time around and wanted to make a lot of upgrades to the trip. Hannah was great with this as I had a lot of questions so maybe not the easiest customer :-) Overall Hannah's communication was great and was super helpful in both the upgrades and any questions or queries I had. Would definitely recommend using OF, and we will if we ever decided to revisit Florida.
Very professional and quick response to my enquiry
We originally booked our holiday for 15 people, to go in September 2020, due to the pandemic we had to rearrange our holiday twice. Ocean Florida made it very very easy to move our holiday more than once. They were very helpful with all my questions and queries. Great customer service from the moment we booked.
Having shopped around the market prior to booking our Florida trip, we entrusted Ocean Florida to book our dream holiday and WOW did they deliver. We have an autistic child and Ocean Florida spent time during the booking process to understand our needs as a family and ‘non-negotiables’ that would enable us to have the holiday we envisaged. The villa was stunning and the amenities including the pool, games room and washing facilities provided us with the ability to create some home comforts and a safe space for our child. Combine this, with a reliable car rental and VERY competitive prices for Park tickets created the perfect package. Little advice nuggets such as flying into Tampa as opposed to Orlando and providing us with Special Assistance advice at both UK and US airports were very notable touches. We will only ever use Ocean Florida!!
Have booked with Ocean for the last 2 years and we've already booked next year. Every time we've dealt with Ajay who goes above and beyond to build up the most amazing package options for all our indecisive ideas we throw at him! He's an absolute credit to this business. We'll definitely be continuing to use Ocean Florida for times to come.
Even though I eventually didn't book a holiday, the service and going through the process was excellent. At no point did I feel pressured into making a decision and when I did decide, for personal reasons, they weren't funny about me wasting their time etc.
Fantastic customer support! The knowledge of the team is second to non and just at the end of the phone if there is a problem!
Eva was an amazing advisor from the first contact with her through to booking and explaining everything and answer all my questions . She was so friendly and competent. Roll on August 25 now
Ricky was absolutely first class explained everything and was mega helpful every step of the way
Amazing company!! Karl was very knowledgeable, friendly and professional. Only went for rough prices so I could shop around and was so impressed Ocean Florida was the 1st and last place I looked.
Great experience from start to finish. I needed to amend a few things and it wasn’t a problem. Good communication and everything available online. On arrival we received a call just to check everything was ok with the villa and we had everything we needed. We had a few issues with a broken bed and missing kitchen items. This was resolved by the next day with good communication.
Easy, friendly staff at the end of phone when booking. Any questions were answered promptly after booking either by phone or email Stayed in Championsgate which is a huge resort with plenty to do but not within walking distance from villa we stayed at. Easy to get an user or drive though. Had a few issues at the villa which were promptly addressed.
Great experience,we've saved 1000's going with ocean Florida and Karl who we booked with wasn't amazing. He gave us plenty of options and anything I requested was a problem. Id highly recommend ocean Florida to anyone. Fantastic
Darren Fletcher booked our holiday and he was fabulous!! He managed to get us the same disney holiday that we were going to get in May for September with lots of extras for an extra 100 pound. Me and my partner were gobsmacked. Darren was super patient, got us a lot of quotes and even gave us recommendations to make our holiday more enjoyable. He did everything to work with out budget and when it went above, he did everything in his power to drop it. I could carry on writing more, but I'm sure you can see how much I recommend Ocean Florida. So far, the service has been 100/10, and we found that Darren could answer every question we had without a sweat. He also sent us an email with a letter for my two boys too. I look forward to surprising them with this. Thank you, Darren.
Neville
Jul 18,2024Straight forward talking, very informative and willing to help. Good advice.