From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts.
We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind.
Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Great customer service
The whole package was very reasonably priced and with the friendly easily accessible staff it made the whole experience a wonderful uncomplicated trip that we will always remember
Eva was very attentive right from the off, she clearly read my application with care and when she called she listened to all my wants and needs and offered her expert opinions which would heighten our experience. We were given multiple quotations as we had many questions and wanted to get our honeymoon just right. I couldn't recommend this company enough, if you want a personal touch and friendly guidance for the perfect holiday/honeymoon Eva is definitely the best there is.
Would not hesitate in recommending Ocean Florida to others hoping to plan a trip of a lifetime. Amazing communication pre and during visit. A massive thanks to all involved!
Ocean Florida are a Friendly reliable professional company. Gave us good honest opinions on every aspect of booking our holiday, which on the whole ran very smoothly. I'd definitely recommend them to others.
You just put in what you are looking for and they do the rest. If its difficult to take a phone call, an email can be sent with a quote and a follow up phone call if required, can be scheduled at a convenient time and day. It could not have been easier!
I had a really positive experience with Ocean Florida. The booking process was easy and the price was great. Everything was well organised and the process was smooth and easy.
We spoke with Luke initially who was so knowledgeable. We told him what we were looking for. Initially we wanted Animal Kingdom but he suggested Drury Plaza which is a Disney partner hotel but not one we had heard about. We went away to consider with no pressure. We booked drury plaza and were absolutely amazed at how great it was. Everything was better than we anticipated and so close to disney springs. Luke booked our premium flight with Tui which was perfect. The only thing we had to sort was a cab from the airport to the hotel which was no bother. Everytime I contacted ocean holidays everyone was so helpful and knowledgeable. We got lots of freebies or vouchers which helped us tremendously. We even went to a magic show on them for free! It was a great experience booking with Ocean Holidays and I am glad I trusted them with our once in a lifetime family holiday. It paid dividends to us.
Absolutely fab experience with this company our sales agent Darren was brilliant and nothing was too much trouble!
This is my second time booking with Ocean Florida, after this year’s successful holiday I knew booking with Ocean Florida was a no brainer. Having just booked for 2025, I knew for this holiday I was going to be more particular in the things I was looking for, such as villa, hotel, airlines, location etc. Darren was helpful very helpful and informative, making sure we found the package that suited my needs and budget.
Memorable holiday. No problems experienced. Good customer services.
I was a bit hesitant of having to use a new travel agency after Virgin Holidays removed my preferred hotel from their list - but Jack at Ocean Florida was amazingly helpful and proved my fears wrong. Although I wasn't able to ultimately book, it wasn't because of a lack of wanting to or because of their service. It was first rate and great service.
This was one of the easiest experiences I've had when booking a Florida holiday. So easy to speak to on the phone, found the best package to suit my family, our needs, and our budget. Made everything so easy to pay for with spreading the payments, and then even saved us more money on our Disney tickets. Would recommend to anyone looking for a Disney package, and will definitely be back for our next trip.
Very helpful and informative. We had a few questions regarding special assistance for a family member but nothing was too much trouble. Would highly recommend this agent. Looking forward to our trip next year.
Victoria found cheaper prices for Walt Disney World for me, which impressed me significantly. I researched prices in other places and they were far more expensive than she offered.
Company was great to deal with Someone always on hand to answer any questions booking was made with ease they were great
Great communication with them the whole way. They also rang me a few weeks prior to my holiday to make sure we had everything sorted, which was good because he forgot to do our ESTA
Would give less than one-awful villa and awful service. Pool full of blue algae took 5 days to clean. Pool deck black mould on floor and furniture which was broken. Villa furniture sub standard, broken, dangerous, bed mattress worn and pitted. Villa not cleaned I.e. Cutlery and towels dirty. Residual hair from previous guests on towels so doubt they had been washed. Bin overflowing with maggots and flies. Air conditioning leaking and pooling, engineers broke it and left had to await emergency engineer that evening. WIFI useless. Mould in bathroom, windows and door frames. Games equipment broken and a pool table with no balls. Cooker rings not working. Could go on but essentially spent a stressful holiday emailing texting and calling an unresponsive company who eventually tried to fob me off with $250 for the inconvenience. Will be reporting to ABTA ATOL and all the relevant bodies when we get home. Do not book with this company and check if this is who your travel agent uses before you end up in a s… hole.
Had really good service from all the representatives they were always available when required assistance with any questions. The representative even called outside of hours to assist us.
Mark
Aug 15,2024Excellent company to book with, really helpful and informative nothing was too much, any questions were answered quickly and thoroughly would 100% recommend or use ocean Florida again to book a holiday with, returned from Florida yesterday and everything was seamless