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Ocean Florida

Hosted by David Simmons

4.5 (726 Reviews)

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From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts.

We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind.

Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected

Reviews 726

4.5

Out of 5.0

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Sharon Waslin
Jun 29,2023

We have returned 2 weeks ago from a villa provided by Ocean Holidays. The villa was only allocated the day before and it would seem that it is ‘pot luck’ as to the villa you get. We were aghast to find the pool was grimy and not clean. We were unable to use it until it was cleaned 5 days later. The outside chairs were rusted and not fit for purpose. The inside of the lanei and all the outside windows were covered in mould and algae. The inside of the villa was shabby and absolutely dirty. Every surface was dusty, dirty and greasy, even down to the lightbulbs. The bathrooms were disgusting. Rusted fittings and mould covered over with plastic filler. The garage was a health hazard with broken furniture and tins of paint/ liquids left in there.There was also a massive water leak that was continuous and pooling on the floor. A rep in Florida came to inspect the villa. He was defensive and said the standard of the villa was above average. On returning home we contacted Ocean Holidays and sent many photographs as evidence. They have offered us an insulting ‘gesture’ of £150! They have taken no responsibility for any distress caused. I never usually put reviews on for anything, but this was our first holiday in over 4 years after Covid. Our disappointment is difficult to get over. Hello Zara and you are who in the hierarchy of Ocean Holidays please?

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Paul Hatt
Jun 28,2023

Needed to add more people to our trip to Disney Jo was great changing our villa to a 6 bedroom villa change of cars and adding extra seats on flights Easily done Thanks

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customer
Jun 28,2023

Great options, brilliant service and good price, wouldn’t use anyone else for Florida planning, thank you Chris

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Chris
Jun 27,2023

Since booking our Florida holiday in 2022, we've been kept well informed and even offered a personal consierge service to help plan our holiday of a lifetime. A last minute glitch with pre-booking our flight seats was calmly sorted out by Charlotte, so we can now relax and enjoy it

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Mel
Jun 26,2023

Their enthusiasm about our holiday made us get more excited. Jay and Andy communicated well with us. Now the countdown begins

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Mr Kelsall
Jun 25,2023

Ocean Florida have been very informative and looked at various options to support our needs. Contact has remained after booking when we have been considering different hotels to original booking. They have remained flexible and so far we are very impressed. We don’t go until July 2024 so hoping this level of service continues.

020 7939 7775 [email protected]

, , Romford, GB

http://www.ocean-florida.co.uk

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