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Ocean Florida

Hosted by David Simmons

4.5 (726 Reviews)

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From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts.

We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind.

Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected

Reviews 726

4.5

Out of 5.0

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Consumer
Apr 30,2024

Ocean Holidays have been absolutely brilliant, specifically Victoria. We’re travelling to Florida next year and as part of a larger group, because of that our holiday needs were changing by the hour as everyone had differing wants! Victoria remained really patient and extremely helpful throughout, taking on board all of our needs and offering advice and suggestions on options. The service provided by Victoria has been way beyond what I expected.

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Michael Coulter
Apr 30,2024

Found Ocean Florida online & called them. Was in touch with Heidi throughout the booking process, she was friendly, polite, incredibly helpful and most of all patient with me. Thank you to Heidi for helping us book this holiday, excellent experience I would be comfortable recommending to anyone

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David Bolton
Apr 30,2024

I personally found Ocean Florida to be an excellent company. The quote process, and the subsequent ease with which the booking was handled, was great. Ajay was extremely professional and very friendly. Overall we were very happy and can't wait for our holiday now! DB.

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M M
Apr 30,2024

Matt was brilliant with our booking needs. We wanted something quite specific and he was brilliant with disclosing all options and kept us on budget for our family holiday.

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mitzimoo
Apr 29,2024

We had dealt with Ocean Florida with Heidi recently and lets just say how professional and friendly she is. If your planning to go America your looking at the right place as they do nice holiday villas & hotels for solo's to families at very good prices that saves you money. Thankyou so much Heidi.

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Katie Cassidy
Apr 26,2024

We have booked all 3 of our Florida holiday via Ocean Florida, via Heidi. Heidi was amazing she was always happy to help, accommodate changes, and never once pushed you to book any thing, she is very professional and is a credit to Ocean Florida. We would always use Ocean Florida.

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Krista
Apr 26,2024

Heidi was very knowledgeable and provided a number of quotes to help me find the perfect holiday. The whole process was enjoyable. She was also able to price match my final choice so I was confident I had the best possible deal.

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Zoe Eales
Apr 26,2024

Jane from ocean Florida answered all of my questions off the bat, she was super efficient and very friendly, it felt like an easy process and the price was cheaper than other providers for our America holiday

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Adam H
Apr 25,2024

Booked with Danny and he couldn’t have been more helpful. Nothing was too much trouble, gave me plenty of options, clearly very knowledgeable and no hesitation in booking at a good price (for Disney!). Confirmation and documentation quickly received

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Cara Black
Apr 24,2024

Darren was fantastic! Came back so quickly with a far cheaper quote than what I had found online and was really flexible making amendments and finding alternatives to make sure we got the best holiday for my family to Orlando. Really friendly and knowledgeable would definitely book again.

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Mr Seymour
Apr 24,2024

Easy to book and discuss exactly what we wanted with Warren he answered all the questions we had quickly and made sure the process of booking was as easy as possible

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Jolié Nelson
Apr 24,2024

I have recently book a holiday through Ocean Florida for March 2025. I am thrilled with the ease of booking this massive trip and also amazed at how much cheaper the trip has ended up being compared to my expectations. Shout out to Charlotte who was absolutely amazing and has gotten me so exited for my once in a lifetime trip. Thank you Charlotte!!

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Chloe Smurthwaite
Apr 24,2024

Jo was absolutely amazing in finding the right holiday for my family (and our budget!). She was super attentive and speedy replies, even at busy times! Thank you Jo :)

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Elena Offord
Apr 24,2024

Simon at ocean florida was amazing and extremely helpful. He gave me different options of accommodation and listened to what I was looking for. He took everything onboard and tailored the perfect package for our family! I have already passed his details onto 3 other families.

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gill gordon
Apr 21,2024

We rented a villa through ocean Florida and the customer service was the best we have ever had in Florida. They were so helpful and efficient every enquiry or small problem they sorted straight away. They answered all our queries straight away and were so courteous and kind . Very very Impressed with everyone I spoke to Karen, Rebecca and Carly . Thank you so much !!! 5 stars for you all !!!

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Lindsay DALE
Apr 20,2024

Neil was amazing, really supportive and had so much knowledge on disney and universal!! He helped me pick a tailored holiday that is goong to be a trip of a lifetime for us.

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Emma Lightfoot
Apr 20,2024

Excellent customer service, efficient and fast. Attentive and listened to exactly what we wanted for our holiday.

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donnamitchellhotmail.com
Apr 19,2024

Flawless experience, Hannah took care of everything perfectly.

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Carrie
Apr 18,2024

Karl was brilliant this is our second trip booked with him with 4 families traveling over 2 holidays and he matched everone's requirements perfectly.

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Simon
Apr 17,2024

Well.. where do i start. Booked 3rd party through Ocean Holidays via our local rep. We went to Florida on 23rd March for 2 weeks via Aer Lingus from Manchester. Flights: Got pre-booked seats, however when we checked in lady on the desk said we haven't got seats booked and my whole family of 9 were put all around the plane including a 2 year old and 4 year old on their own. Utter disgrace, no child meals (didn't tell us you needed to pre-book) either. Car: Fast forward, we then landed, checked in with Hertz who told us they have no car? we have paid and pre-booked an 8 seater!!! we were then made to pay for additional insurances etc to get a different car which took 2 and half hours to sort after enduring a bad 10 and half hour flight. Villa: This is where it goes majorly down hill. So once we finally got to our 'executive villa' we found out the place was on the market, and my gosh couldn't you tell. All furniture was filthy, all outdoor furniture was rusty and unusable unless you want transfer to your clothes. it was a 5 bedroom villa but actually a 4 bedroom villa with the office converted into a bedroom. (all bathrooms were larger than this little box room) the whole place smell of damp, fridge water dispenser didn't work, blinds were missing and broke in every room!, washing machine was broken, light bulbs were out, fire/smoke alarms were removed from ceilings (yes can you believe it) the pool was utterly disgusting, full of worms and litter beyond belief. Pump wasn't working, surround sound didn't work, lighting to outside and bar didn't work, all bushes around property were so overgrown the cars were almost on the road and we couldn't walk down the paths. We complained and complained and complained. We hit almost 30 emails whilst on holiday. Anyway fast forward 4 days into our 14 day holiday (yes 4 days) we finally got the pool cleaned. So my whole family were without the pool for nearly the first week of holiday. We then had an Ocean rep turn up who sold us a dream and made sure it would all be fixed. Well.... as much use as a chocolate fire guard, he didn't sort a thing. Towards the end of the holiday we were offered a 1% money back on the cost of the holiday, which was laughable, we are now going down a different route for compensation. This holiday was over £30k, and my family of 9 had a miserable villa. The spec and data sheet of the villa describes it as executive and amazing with this and that, but reality nothing worked. No wonder they are selling up. Overall I wouldn't recommend this company if they were the only holiday firm going, good luck if you have booked through them and have any issues. Villa was on Coventry road of the Estates Legacy Park Davenport

020 7939 7775 [email protected]

, , Romford, GB

http://www.ocean-florida.co.uk

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