From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts.
We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind.
Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Super simple booking process after choosing what you’re looking for. Contact was swift via email and courteous - when I was ready to book over the phone after some back and forth on amendments etc, Cameron from Ocean Florida was fantastic to deal with. Thanks!
Great experience, Darren helped me get a Florida holiday for 13 people booked. He gave multiple options for villas so we could pick the option that was best for us Would highly recommend
Fantastic customer service experience - Lauren handled our issue with sensitivity and swiftness allowing a quick resolve and further peace of mind needed-we would recommend Ocean for your holiday, attention to detail for your individual needs is second to none.
I had a few follow-up questions and amendments to make to my booking, and Kate Wilkinson was brilliant in getting everything sorted clearly, easily and quickly! Overall, the experience with Ocean has been fairly good, but since dealing with Kate, it has been excellent.
Excellent service
Having dealt with Kate Wilkinson all the way through my query,she has done her utmost to help me at all times.She has been very understanding and courteous at all times.Very pleasant and lovely lady.
Villa spacious . However , 4 plates were left in the cupboard dirty. The company charged $680 extra to heat the pool for 2 weeks , and whilst the hot tub was warm from 9-17.00 the pool jets did not work and as only at an acceptable temperature for around 7 hours. Numerous excuses were made but no action taken. The table tennis table had the texture of a poorly tarred road and so was impossible to play on . To top it all the company had the brass neck to ask us to wash the linen whilst not providing a single scoop of detergent for the machine. Crockery was plastic. It was however partialy made up for by pleasant location
Fantastic Service
Ocean Florida made the booking process very easy. Communication was excellent and we had everything we needed to have a fantastic holiday experience.
Karl was extremely helpful and understanding when circumstances changed meaning we could no longer book. Will definitely be back when ready to book.
The brilliant Nikki Russell saved the day for us today by managing to get us into an apartment complex with cooking facilities at the very last minute, which, due to an underlying health condition, has helped to save our holiday. Thanks for being a superstar Nikki! From James, Lindsay, Jessie and Finley
Excellent service from Ajay - couldn’t fault my experience- i didn’t end up booking due to funds but the consultation with Ajay was amazing- 11/10.
Would definitely recommend using this travel company if I was going to book a Disney trip. They listened to what we needed. They were friendly,informative and honest. Unfortunately we couldn't not commit to payments at this time so didn't book. However they offered a really good deal. If I didn't have any other commitments I would have booked it straightaway. Definitely will use them again when we are ready.
Hannah was incredibly helpful. She helped me explore all the different options for my flights and offered me accomodation advice and answered every question. She was patient with me and my overall experience was excellent.
Fabulous customer service. We have been booking with ocean florida for well over 10 years. Jamie we have booked with a few times and he’s always super helpful, gets us the best deals, and makes every desire that we have for our holidays possible. Thank you Jamie once again for making our dreams come true!
Just returned from Florida trip booked with Ocean Florida. From start to finish this was a fantastic trip. Ocean Florida took care of everything for us, so it was stress free. We have a grandson who has autism, so they even gave us a meet and greet service at the Airport then we were fast tracked through security etc. I highly recommend and will be using them again.
Our agent Samantha was absolutely brilliant. From the minute I called she went straight onto my request and had the itinerary sent the same day. We are going on a twin centre holiday and multiple flights but this wasn’t a problem for her. If I had any questions she answered quickly. Great service.
Excellent service. Luke was brilliant good choice of different parts of holiday
This is are second time booking with Matt, We wanted to do things a bit different this time around and he listened and gave us a few different options to choose from and look over in our own time making a few tweaks here and there. He answered all are questions we had for him, what Matt doesn't know about Florida isn't worth knowing his knowledge is fantastic!! He even told us it would be ok to contact himself on his day of!! which is outstanding service!!! Would 100% recommend to anyone Five stars ***** Thanks once again Matt
Shell Fox
Mar 10,2024Darren Fletcher organised our trip and I cannot recommend him highly enough. Really knowledgable and helpful.