From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts.
We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind.
Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
We have had fantastic service while booking our once in a lifetime holiday. Everything has been sorted out for us, any questions we have had have all been answered quickly. Cannot fault our experience so far. If all staff are as professional, helpful and friendly as Heidi and the few other members of staff that we have spoken to, then we would definitely recommend this company.
My first time going on an airplane and me and my boyfriend decided to do a long haul flight to America absolutely loved it and want to go again booking through ocean Florida took the hassle out of the booking and arranging etc p.s if your going over to Florida try uno’s pizzeria
Good and swift service
Only booked this week and was absolutely chuffed with the service from Karl he was brilliant explained everything in detail as still have a year to go until we travel but did say any question not to hesitate and get in touch would reccomend to anyone
I made an enquiry over 2 years ago. I gave a budget and what sort of holiday I wanted for my family. Went went to 2 states in America Florida and Boston over a 10 day vacation. We visited Orlando resort, did the horror nights, watched a basketball game. All arranged by ocean Florida. From flights car hire, accommodation, attractions and recommendations. I was able to pay for the holiday in instalments. I would have never thought it was possible to ever go to America. I am so glad I had that conversation over the telephone. We had the most amazing time. The customer service was great. They reassured me pre vacation and the office in the USA was just as helpful. I have no doubt at all that I would book another dream holiday through ocean Florida. They are all so passionate about their jobs and enjoy helping people find their dream holiday, that’s individualised and unique to you.
We rang ocean florida ,spoke to darren fletcher .He was absolutely brilliant .Every query we had he took time to talk us through them and when we needed time to discuss and call back,he was available to make a few changes .First time I have used ocean .I will be using them again,on this proformance.
I spoke to Danny at customer service and he was extremely helpful and sent me several different quotes. I was impressed with the variety offered and when I can pin everyone down on dates and what they want hopefully I'll be back to book.
Quick efficient service provided,extremely helpful accommodating my requirements making amendments to initial enquiries.
good quote from danny :)
Quick to respond to enquiry. Listened to my requests and provided helpful information. Didn’t feel like a pushy sales pitch. Good prices offered.
Although we didn't book, Matt was very attentive and helped me regardless of the amount of different quotes I requested. Highly recommend, especially if you are always changing your mind like I am
Neil made my first trip to NY for my wife's surprise birthday the easiest thing I've ever done I told him what I wanted and he made it even better and he was very conscious of it being a surprise so everything has been done discreetly. Amazing customer service and really nice guy who knows what he is talking about!
I booked Florida in June 2023, the whole process from start to finish was very pleasant, they provided all the Information, when I was worried about certain reviews I phoned oceans and I couldn't have been more convinced by the girl I spoke to. I'm glad I booked with them as they really were nothing like the reviews I had been reading, at least not in my experience
What an amazing experience we had booking our trip with Ocean Florida. We were booking a once in a lifetime trip to Orlando. For 2wks of Disney fun for next year. As a group of 14 going we thought it was going to be very stressful to arrange hotel, flights and car hire. After coming across Ocean Florida online and answering a few online questions. I was contacted within half hour. Within the next hour we had a full quote. 48hrs later after discussions with the family our trip was booked. George was amazing. He was kind and friendly. He answered all our questions and queries. He provided us with lots of information. He stayed on to finish booking our trip. An absolute legend and he took all the stress away. I can’t thank him enough. I’ll be back next year to leave a review on how the trip panned out. But the planning and booking was 5star. Thank you Ocean Florida
Just returned from holiday in Orlando. Villa booked via Ocean holidays. Had a few minor issues during our stay which were dealt with very promptly after speaking with Rebecca in local office. Lovely lady and very efficient at her job, day and night. Good to know someone was at end of phone to deal with things so quickly. Villa was lovely. Highly recommend.
Great service and great people with a keen interest in customer service and satisfaction
Great to deal with. Great advice on the holiday with regards to additional add ons costs meaning no surprises, Also advice on car hire procedure and BA cabin baggage allowances. The guys I dealt with were first class - thanks.
We worked with Warren from Ocean Florida to explore options about how to make our Florida holiday the best it can be. Warren was available, experienced and responsive. I enjoyed chatting through options with him, and he was always patient and understanding when we wanted to look at alternative options.
I had never heard of Ocean before, it was only when looking at Disney holidays I saw them, we had gone with a well known company before to Disney and we were not impressed with the service on holiday, and the after service wasn’t very good. When I requested a quote from Ocean they rang me back straight away asking for the details and what we required. Danny was most helpful and patient with us, which is always a good sign when getting older. I explained we were taking our sons and grandchildren to Disney for my husbands 70th birthday so we had to get dates etc confirmed. When we did book, Danny was very knowledgeable about all the things we asked him, but he did double check that we got free parking at the hotel and parks just to make sure for us. He was enthusiastic and very helpful. So far we are very pleased with Danny and Ocean and looking forward to the holiday next August.
EP
Nov 07,2023Samantha responded so quickly and professionally, she adapted our quotes to what we were looking for and did so happily, we did not feel pressured and her friendly and professional approach made me feel like I wanted to book with ocean Florida. We have booked and are really looking forward to it x