From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts.
We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind.
Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Excellent customer service Quote last year was over our budget but we were not forgotten, Tex emailed last week with an amazing quote and we have booked !
Absolutely great experience booking our holiday with George, everything explained, he understood what we required and took the time to explain everything necessary to make the booking process easy
Booked our October 2023 holiday through Ocean Florida, first 3 nights I booked my own hotel but booked Emerald Island villa through Ocean, mainly for location. The villa had mould, broken dryer, dodgy locks, some sockets not working, no USBs ( not major but these days is unusual), front door wasn’t properly sealed so lizards liked to sit in the frame then enter the home, they moved us after 4 nights to another outdated villa, on arrival found a half dead baby cockroach on the bedroom floor, then saw another baby one & also adult one crawling across the floor in garage/game room, then a large one crawling up the wall in the living area, absolutely disgusting we were put in villas of this condition, raised complaint as was not able to enjoy our holiday due to the issues, awaiting for reply.
Couldn’t rate my experience with ocean Florida higher. Neil was fantastic throughout the booking process
Harvey was very knowledgeable in describing the holiday that I had chosen, he listened to my concerns about my anxiety when choosing the holiday because I hadn’t traveled such a long distance and paid a high price for an holiday since losing my husband. He put me at ease and calmed me down and made me feel excited about the holiday that I had chosen, I would highly recommend this to family and friends and Harvey is an asset to the company.
We have booked with this company in the past and the staff are always very helpful and friendly.
Jay was 100% top class in every thing we was looking for went the extra mile to make sure everything was what we wanted and needed
The agent understood perfectly what I wanted from my holiday, and found me a great price. He listened to what I wanted and didn't try to sell me something I didn't want or request.
The response to my holiday enquiry was immediate. The representative was very personable, professional and helpful planning our holiday. The service was excellent with prompt updates. I would highly recommend Ocean Florida.
Fast response. Great Communication. Good quote.
Listened to what I wanted, helped me to tailor the holiday to our budget.
Great experience. Flexible payments and very quick to help if there is a problem. Will be booking again for 2025. Thank you.
Brilliant company, super helpful and we had the best honeymoon as the took all the stress away! Can’t wait to book next years holiday with them!
Very helpful and knowledgeable and also very friendly
Karl was brilliant from start to finish, got exactly what we needed and a good price. Clear communication throughout
DO NOT USE THIS COMPANY!! If I could give zero stars…. I would. Extremely poor customer service. Executive villas are far from executive standard. Run down bungalows with a filthy pool would fit the description better. Complete rip off
Tried to get quoted form them found it cheaper gave exact dates etc more information and never got back to me. Very disappointed wouldn't use
Great experience. Max Fairchild was a great help throughout the holiday buying process
I had a fantastic experience with Ajay Hunter from Ocean Florida! Ajay helped me find the perfect holiday and the tram provided excellent after-sales service. I highly recommend their services for a stress-free and memorable Orlando vacation. Very patient, no pressure selling, listened to my needs and went above and beyond to match them with the terrific holiday I wanted. Overall, 10/10 on all fronts and I'm already in contact with Ajay to sort out next year's trip.
James
Oct 20,2023We saw a few bad reviews, which put us off at first, however Matt put our minds at rest. A few stubles along the way, but the team soon sorted them out and kept us informed at all times. All issues were sorted out quickly. A few weeks before we got a call, to go through last min checks - which was a really nice touch. I would definitely use this company again - ask for Matt!