What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it.
OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades.
From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff.
And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do.
Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
As always superbly efficient helpful, and friendly.
Lovely cushions.
Excellent staff who were very helpful and had good advice too.
Another fabulous quality, beautiful cushion!! Great service as always too!!
A couple of weeks ago we bought a rug from Oka in Harrogate. We had been searching for weeks. We were served by Carol, who was incredibly helpful and patient. Carol also helped with new cushions for our sofa to complement the new rug. Again Carol was brilliant, she has a great eye for colour and style. As a result we are very happy with our revamped lounge and new colour tones.
I bought a clearance item today and the manager was so unfriendly and unhelpful that we nearly gave up, despite really wanting the item! Some of the other staff (notably Chris) were really nice and helpful, but today’s manager should be looking for a job where she doesn’t have to interact with other human beings!
Professional fast friendly service lovely atmosphere in the shop, the staff for a credit to the organisation.
Very nice service
Very helpful, friendly staff and 25% discount on 2 beautiful cushions!
Helpful staff - calm.surroundings and easy parking outside the store
5* customer service...Was shopping for a gift for my daughter and the lady who I dealt with was so accommodating and helpful. Cannot thank you enough. Will definitely be back 😊
I couldn't be more pleased with the entire experience. I called the Bath store, and Alex took my call. From the start, Alex was incredibly clear and helpful. He updated me in real-time about the availability of the lamps and lampshades, confirming that everything was in stock. Alex also took the time to explain the delivery process, including who would deliver the lamps, and reassured me that the courier would send a text with a delivery time and tracking code. This really put my mind at ease, especially since the lamps and shades were a significant investment. When the lamps arrived, I was not only impressed by how stylish and beautiful they are, but also by the delivery experience. The lamps were packed with exceptional care, ensuring they arrived in perfect condition. Overall, I'm beyond happy with both the product and the service I received. Thank you, Alex, and the OKA team!
We visited the Oka shop in Harrogate today. The team were incredibly helpful and patient!
Excellent accueil. La vendeuse a été très dévouée en faisant un emballage cadeau impeccable. Merci
The Guildford store is lovely, beautifully presented. I was helped by Fiona who was great and helped me find everything I needed and more!
Great selection of things in the shop and extremely helpful and pleasant staff.
I posted in December about a late delivery of a chair. Chair was finally delivered but damage to fabric on top middle so very easy to see. Repeatedly emailed customer service and no reply thus far. So disappointing.
Very nice staff. Good, quality products. The sale discounts tipped the balance and tempted the purchase.
Used OKA’s Interior design service which is based in London to create a new sitting room . A site visit was made to my home in the North West by Ali who was great . However it was difficult to progress the project via email / telephone and without swatches etc . I viewed items / swatches etc at the Knutsford store and progressed the job with the staff here which made more sense . Despite Knutsford not strictly offering a full Interior design service I found them brilliant at advising on the whole project , bringing the design together from sofas , items of furniture , soft furnishings , paint colours , carpets , etc . Thankyou Magda and Louise for your advice , patience and for generally being helpful :)
Jill Johnson
Feb 06,2025Great service and some very good reductions in the sale