Muy contenta con el servicio de fibra y TV. La recomiendo 10/10. La chica de la tienda en Huelva, María muy amable y resolutiva.
Fui a la tienda de los boliches llevo con Olin más de un año pagando la misma cuota y sin problema ninguno , la atención al cliente es muy buena y además recientemente pasé por la tienda y me regalaron unas palas de playa así que genial , totalmente recomendable no juzguéis sin conocer aveces las empresas low cost no son todas iguales.
Sending appreciation to Lay at the Málaga store. Attentive and very nice. Thank you
Interesting study case for future ISPs... inexperienced group of grifters take over a very successful and popular ISP with a full customer base and all the opportunity you could ask for. They then proceed to run the business into the ground by maintaining a policy of radio silence when their entire infrastructure fails. It's been almost a week now. When you do manage to talk to someone about it, they have this strange habit of simply lying to you. You can see from the reply to this review that they don't know which way is up. No connection for 6 days and they're acting like it's news to them.
I have been a Customer of Olivenet/Olin for years. When I started it was horroble with no answers and long waiting time to set the wifi up. After 2 years I needed a break from the subscription was ok. To move get it up again on a new address was also pretty quick. After a year I moved again and now It's horrible again. They promised that it would only take about 3 days after the contract was send to them. It's 16 days now! And still they can't give me any answers....not even if it takes days, weeks or months! As soon as....what day/month is that? Here is the last reply from today "Unfortunately, we still don't have any news, we are going to contact our assembly department again. As soon as we have news we will let you know right away."
1 Star is being too generous with this horrid company Customer service: Zero/10 Service : Zero/10 Fiber Optic: - (minus) Zero/10 Technicality: Zero/10 Coverage: Zero/10 Olin is a great choice if you wanna recommend it to your worst enemy or that one annoying neighbor everyone hates, just recommend it and watch them lose their mind dealing with Olin constant issues with zero customer service and fixing that takes them days.
***DO NOT GO NEAR THIS COMPANY*** I have no internet for 6 days. Telling me a broken cable 5 days ago and would be fixed soon. Today telling me they had to dig a hole to fix the cable and are doing their best. This is the 3rd time this year more than 3 day's without internet and it's always a broken cable. Look at all the reviews. Have you ever seen such terrible feedback... Since Olin took over from Olivenet it's gone from ok to awful service.
Muy contenta con la atencion de Rocio de coin, siempre me soluciona todo con mucha amabilidad.
Internet out for 3 days again - just quoting the law at me when I complain - don't bother with these jokers - agents lied to my face on the phone Now been 5 days - still lying as per comments below its resolved - it is not anywhere near resolved
Rubish Company If you want to have internet at your home dont buy there packages, is imposssible to have a quality conection
Muy buen servicio de Alicia, en la tienda de Pueblo Nuevo. Empresa con increibles precios, recomendado
Сегодня была в офисе компании, El Perchel, Málaga... Обращаюсь неоднократно за помощью к работникам этого офиса. Очень довольна работой молодых менеджеров Alejandro y Lay. Желаю компании иметь побольше таких сотрудников!!! Всем успеха, роста, здоровья!!!
Excelente atención al cliente, muy amable la muchacha Rocío de Coin y muy bien informados. Contraté Olin y lo recomiendo.
I had such a pleasant experience. I was given full attention and the staff took their time to go over the options available to me. Lay was super attentive. I would highly recommend her and will definitely return again.
Excelente atención de parte de Lay y Alejandro, estoy contento con la compañía, y me llevo una experiencia grata en cuanto a la atención de los chicos. Recomiendo la compañía 10/10.
Excelente atención de parte de los comerciales de la tienda del Perchel, Lay y Alejandro, son muy eficientes y resolutivos. Recomendable el servio de Olin, tienen precios muy buenos y la calidad 10/10.
Excelente atención de María, una muy buena profesional que nos ha explicado y aclarado todas las dudas perfectamente.
son incapaz los empleados de dar repuestas a preguntas sobre datos móviles en extranjero. te mandan un PDF de 100 páginas para quedarte ocupado sin uso
He estado en los boliches y me han atendido muy bien, ahora pago menos y sigo con las mismas condiciones que antes
Berenice
Jun 05,2024Muy buena atención por parte de María en la tienda de Huelva. Llevo años con ellos y es la mejor compañía.