Very prompt reply and the answer I wanted :) Thank you
Daryl dealt with my booking problems quickly and with empathy. Many thanks Declan
Payment ready and sales consultant, Constance, kept on top of our interest without being too pushy.
Great people to work with! Noteworthy mention; Constance is very kind and helpful.
Veronica was excellent in finding us a villa in France after the owner of the villa we selected took a long time to inform us that it was no longer available. Why they do not update their agents immediately, who knows. Providing options that were available and pursuing owner responses on availability until we finally secured something we were happy with. Thank you.
Prompt acknowledgment of our interest in a villa and an email to connect and follow through options via a phone call. Friendly, efficient and organised. Very impressed.
We have had the best experience working with Jacqueline at Oliver’s Travels to book our villa in France. She was so helpful in making sure all of our questions and concerns were addressed.
I had a wonderful experience with Oliver's Travels, especially services provided by Jacqueline. She was responsive, understanding and met our expectations by providing excellent customer service. Because of her services we will be using Oliver's Travels for future travel plans.
Such helpful, friendly, knowledgeable and efficient service from human beings especially Danielle and Constance -- not algorithms or chatbots.
We have booked two villas now through Oliver’s Travels and found their service excellent, extremely helpful with great communication.
Friendly and prompt response
Incredible villas available, Jacqueline was incredibly helpful and responded so quickly! Would highly recommend!
My experience has been excellent so far , I have never used Oliver’s Travels before but from my initial enquiry Jacqueline in particular has been so helpful and informative … so looking forward to our holiday and in doing more business hopefully with them in the future …. Louise
Had lots of queries about transfers, in villa dining etc. Was very impressed with the help and speedy responses provided by Anne Jacques. Felt nothing was too much trouble.
So far so good, I stumbled across Oliver’s Travels, found my ideal villa and sent an enquiry. Jacqueline has been excellent, professional and timely replies, patient in allowing me time to consider before confirming. I will use this company again and be keeping Jacqueline in my contacts to go directly!
So far the booking with Oliver's travel went smoothly. Chiara was very friendly and helpful over the phone. Also the confirmation was clear and helpful. Looking forward to the stay itself!
Loved the fact that you could reserve the property for 48 hours without providing any credit card details. Jacqueline got in touch really quickly and got back to me with updates on the progress of my booking making the whole process pain free! Roll on the summer holiday!
It's the fantastic staff that give Oliver's Travels the edge. We encountered a problem booking a villa in France, that was the fault of the owner and not the travel agent. Jacqueline from Oliver's stepped up on our behalf to find us an even better alternative. She took a personal interest in our case, communicated with us throughout the process and even provided a cheeky little discount to compensate for the initial frustration and extra time involved. Outcome: holiday sorted, and our trust in Oliver's preserved.
Oliver’s travels made booking my dream friend/family vacation in France a breeze. Their selection of amazing Chateau’s with outstanding descriptions and pictures made you feel like you were walking through the properties. The best part of the whole experience is the awesome concierge service provided by Adelaide.She went above and beyond with quick responses and great input to help me plan a 3 wk vacation in France. Can’t wait to work with her to finalize all the fun Concierge services we will be using on our stay:))
Renee
Feb 14,2025We are grateful that Danielle responded to our request to rent in such a professional and prompt fashion. We look forward to an enjoyable stay in Lisbon.