Henry Black picked up my question and used great initiative in finding a helpful answer. Well done Henry!
Atarra was super helpful with arranging our booking. Great service.
Easy to hold a villa whilst discussing with our friends and then really helpful on the phone confirming the reservation
The booking process was fantastically simple and Fern was so helpful- even calling to remind me I’d forgotten to pay the deposit and that she could extend the hold on the property for me! We’re looking forward to our trip in November.
Adelaide took what was going to be an upsetting first experience with Oliver's Travels and turned it around. We had submitted a reservation request that we thought was approved and never showed up on the website in our trips tab. I contacted Oliver's and my questions went unanswered for several days in spite of my repeated emails and phone call attempts. We then got an email and voice message telling us we didn't get the reservation - almost a full week after we thought we had it. It was from Adelaide. She explained the owners were out of town and gave it to someone else. We were upset, but she showed us several other available options and we ended up finding one we liked. She worked through her weekend off to make sure the rental went through and communicated with us every step of the way. Our trip is now booked and scheduled at the end of May, so I can't review the house yet. I can say that Adelaide definitely saved the day here... we most definitely would NOT have rented a place with Oliver's if she hadn't done such a great job turning this experience around. Thank you Adelaide.
Very quick and efficient …. Excellent service
We were very impressed with the support we received from Daryl when we needed to make an amendment to our booking. He resolved our query really quickly which has filled us with confidence in using Oliver’s Travels. We look forward to our trip.
Fabulous service as always they really are knowledgeable about their holiday destinations Oliver’s have the best villas in the most amazing places The standard is always 5 star we have never been disappointed with any of the accommodation and wouldn’t book with anyone else They are always available for any queries which is comforting you really feel like they are looking after you and want you to have the best holiday possible Danielle was fab dealing with our Croatian holiday this year
Highly responsive and helpful service. Jacqueline Torrisi answered our enquiries very promptly and made the booking process so straightforward. Excellent.
I have had a brilliant experience booking my family summer holiday with Oliver's Travels. I submitted an enquiry regarding catering and was promptly contacted by one of their travel agents, Attara, who was extremely efficient answering questions and completing our booking. It was a hassle free process with great customer service, would highly recommend.
Cheryl Rivkin
Jan 28,2024Chiara, our booking agent at Oliver's was extremely helpful as we booked out the entire Great House in Antigua. We had a lot of questions which needed to be fielded with the property so we could know it would be the perfect one for us. Chiara was able to get answers and information back and forth with the property quickly and completely for us so we could make the right decision. We are so excited for our trip now!