To leave a review you need to be logged in
Onecom is one of the UK’s leaders in unified communications, specialising in business solutions which bring mobile and fixed line voice and data services together with super-fast broadband as a single, tailored, integrated package.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Reviews 729
Tracy Moss
Sep 13,2024Daniel H was perfect. Sorted my issues out straight away. Can’t fault his customer service
Michelle Chipchase
Sep 13,2024Fantastic customer service …. Very friendly and easy to talk to and very helpful
Lawrence Rimmer
Sep 12,2024Great help and sorted out straight away for me cheers
Perry Tereszczuk
Sep 12,2024Quick easy, and the information I needed
Peter Gunstone
Sep 12,2024Very helpful and quickly resolved my requests.
Graham
Sep 12,2024Told nothing but lies so stopped the direct debit , and told the bank never to pay them or vodafone . You sign for 12 months then they clam you signed for 3 years why when your retiring and want extra money ,
Miss Barden
Sep 12,2024Kind, polite and helpful.
Dizzy Allen
Sep 12,2024They sell you the deal on the phone, they don’t tell you that you have to cancel your old contract, pay towards it and then you keep getting bills from your old company, swapping has cost me over £200 avoid please
Consumer
Sep 12,2024Money grabbing company , that don't listen , don't respond to emails ,even when it's concerning consumer rights , ,avoid at all cost
Kelly Camilleri
Sep 12,2024I have had three days with no internet connection. The response from onecom is to have someone talk me through factory reset and reconfiguration. I have now done this three times, over three days, in the same way, which has not fixed the problem. Extremely disappointed in the service.
Mike
Sep 12,2024Jordan was polite, knowledgeable and very helpful. A credit to the company
David Shand
Sep 11,2024Emily was incredibly helpful, polite and pleasant. She sorted out my problem very efficiently and sounds like she really enjoys her job. Thank you, Emily.
carrie parker
Sep 11,2024Fast accurate and efficient services. Very polite and friendly and happy to help with all questions asked
Mrs Carasco
Sep 11,2024Our previous supplier left us (being funeral directors) without phones and broadband for 3 weeks, totally unacceptable. So we moved to onecom with an agreed set of requirements. Ported on 2 Sep and haven't had phones since, 9 days! Technical support and customer service are non-existent, "out of the frying pan and into the fire"!
Sarah
Sep 11,2024Patient and helpful customer service rep, but I was initially misled by this company and will not be renewing my contract.
Lee Faul
Sep 11,2024Fantastic service from James Feary. James went above and beyond to help with my query. A credit to One Com. Thanks for all your help James, much appreciated.
Kate Bucknell
Sep 11,2024Emily was very clear and helpful.
Paul Troughton
Sep 11,2024I wish I could give less than one star. Their sales people LIE. They are the lowest of the low con artists. I BEG YOU DO NOT EVER, EVER enter into a contract with these crooks. You have been warned.
Kanama nawezhi
Sep 10,2024Rohit Kumar was incredibly sensible to my request, he took the time to understand my needs and provided a tailored solutions to it.
Stephen Moyse
Sep 13,2024very good communication and resolved my issues and called me back to confirm Great service