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Onecom is one of the UK’s leaders in unified communications, specialising in business solutions which bring mobile and fixed line voice and data services together with super-fast broadband as a single, tailored, integrated package.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Reviews 729
Peter Chapman-Andrews
Sep 26,2024Very helpful.
Liz Chowne
Sep 26,2024Helpful chap. Called me back as he said he would.
Miss H Louise
Sep 26,2024AVOID THIS COMPANY. TERRIBLE The reviews on here that are positive are 100% fake
Silva Hrabar-Owens
Sep 26,2024My new phone got lost by DPD and I was just expected to wait until Onecom sorts it out with DPD. So paid for my new contract and no phone for 5 days. After emailing customer services number of time, I got nowhere, but then I called and got through to Alice. What a gem! She took the matters into her hands, put the customer experience first and sorted the new phone within minutes. It’s coming today!!! Amazing service. Thank you Alice!
andrew
Sep 26,2024Horrendous service from taking out the service to nearly 2 months in. On speaking to the salesman I was misold the network provided promising me the signal was perfect in my area. It wasn’t and ever since the follow up and customer service has been just a fob you off attitude, I’ve also had major issues with the broadband and still ongoing not been fixed, stay away from this company!!!
Karen Green
Sep 25,2024Easy to use Quick response Good customer service from James D
Belkin
Sep 25,2024Alice Matthews - Business Customer Service Agent I want to take this opportunity to give Alice a huge thanks and well done for her support and hard work in looking after our account here at Belkin! Alice is professional and always proactive and there is never a time things have been left to slip. Every request I send is dealt with efficiently and professionally. I really appreciate Alice's support and want to say another massive THANK YOU!
GARY MORGAN
Sep 25,2024Helpful straightforward and professionally handled my inquiry.
Karen Scott
Sep 24,2024Very efficient
Dean Foster
Sep 24,2024Jordan was very helpful setting up a new number on my onecom account.
Nick Mccabe
Sep 24,2024Very friendly and helpful! Gave great advice and sorted my enquiry quickly!
Koula Ioannou
Sep 24,2024Mank thanks to Abhishek, I hope he has been able to resolve an ongoing issue. He understood the problem, and he dealt with it in a professional way. I hope his intervention will resolve the issue.
John Allenby
Sep 24,2024Rang last night and spoke to a real person , they listened to my issue . They said they would sort it out, I received an email with confirmation this morning . Very happy
Peter Coleman
Sep 24,2024Hollie G was very helpful Answered my question quickly and provided all the information I needed
Quigley DVR
Sep 24,2024It just took 2 phone calls and all sorted thank you very much
Irene
Sep 24,2024Jordan was extremely helpful and dealt with my query efficiently, resolving the issue successfully.
Dawn Allen
Sep 24,2024Jordan was extremely helpful in resolving my query
John Thorne
Sep 24,2024Ritik Arora was very polite and efficient today, a credit to your organization. Thanks
The Perfume Directory
Sep 23,2024Chat service at onecom is awesome and quick thank you guys for your support
Georgia Wisbey
Sep 26,2024the advisor Ritik Arora WAS AMAZING as no one else could help me and i wasted over 3 hours today until i spoke with him. PLEASE PROMOTE HIM!