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Onecom is one of the UK’s leaders in unified communications, specialising in business solutions which bring mobile and fixed line voice and data services together with super-fast broadband as a single, tailored, integrated package.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Reviews 729
Sue Eaton
Sep 18,2024Very quick, friendly customer service agent, that sent me a new password to log in with.
Lisa McCann
Sep 18,2024Well Done Rohit! Zero waiting time. Rohit was very friendly, communication was great and the explanation of my query was resolved very quickly
Yinika
Sep 18,2024I really appreciated how simple Rohit made for me to get my new SIM card. I'm just a few minutes it was done with politeness and kindness. He actually put a smile on my face. Thanks Rohit.
bcdyker
Sep 18,2024I wouldnt give them enay stars as we had agreement to take way my vox and data line with vodaphone but thay didn't and haven't as I taken out broad band for the house on this agreement but as now thay think I'm happy paying for 2 Internet one to vodaphone and one to them.stay away from them all thay do is rip you off and brake agreements and think it's OK but leave you in the hole with more than one contract to pay for 2 of the same services
Ellen North
Sep 17,2024Lucie has been great from start to finish. She assisted me when setting up and activating numerous SIM cards. Quick replies, clear and no question was too much. I will definitely be contacting her in the future when I need assistance.
Mr Michael Kindley
Sep 17,2024Jordan was very polite, efficient and helpful and gave me the information I needed.
MRJANICEBUSHER
Sep 17,2024Really helped
Barry Stanton
Sep 17,2024Great communication and resolved my problem
Mr D.W.Maybury
Sep 17,2024Lauren was very helpful the only complaint was the long wait time
MR PRITCHARD
Sep 16,2024Excellent advice and guidance. Very clear communication and an extremely helpful advisor.
tracy raisbury
Sep 16,2024Very well spoken. Explained everything to me clearly
Sarah Hales
Sep 16,2024Super helpful
David Jackson
Sep 16,2024Contracts missold, after reviewing my recorded sales call, it was never made clear to me that I could not terminate the contract or the fact that I had to pay vodafone directly upfront. Was told that I was signing up to onecome not that i had to pay vodafone, also they have failed to set up a direct debit and now i find myself cut off. Formal complaint issued, now to CISAS, i have been completely scammed and out of pocket
Allan Bamlng
Sep 14,2024Emily was knowledgeable polite and respectful, a very pleasant experience
Tariq Khan
Sep 14,2024Great customer service dealt with my inquiries promptly and professionally
JAKI WHYTE
Sep 13,2024EASY TO USE. DANIEL WAS HELPFUL AND EFFICIENT.
Pete Harries
Sep 13,2024Superb brilliant
Cameron
Sep 13,2024Rohit Kumar Review - very helpful in answering my query about my bill. Very much appreciated. Hopefully the discount as promised by the contract appears next month.
Lianne
Sep 13,2024Jordan is fantastic - amazing service, very attentive.
Holt Alarms
Sep 18,2024Do not use OneCom! The contracts are over complicated and not explained in full, you find yourself in an endless cycle of paying way way over the normal prices and the only way to not pay an extortionate amount is to renew for a longer period to get the discount you initially have. Then you end up in the same situation again at a later date. It is impossible to deal with them and the buy out is ridiculous so you are stuck until the contract runs out. DO NOT USE THEM.