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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Giani
Sep 25,2021Buenas tardes estoy a la espera de mi envío que fue el 9 de setiembre, me gustaría saber sobre BEA5535GB00214917101 cuándo llegará porque pedimos de la misma empresa hace meses (nos cobraron menos) y llegó rápido sin embargo ahora percibo que hay mucha demora. Agradezco su respuesta.
Saj
Sep 24,2021Listen P2P and ITD Global. You both are disaster for my business. My business is ruined and i lost thousands of pounds in customer refund. You must not be in business. 17 days and 19 days , parcel still in transit. I sent emails to fee you ashamed that how bad you guys are for ecommerce. DO NOT USE THEM. They use donkeys to transport goods. Already contacted retailer. No response. Thats why i am expressing my frustration here. How come you double tax an order when IOSS number is given. Just today issued more refund to customers in France. Retailer is as bad as YOU. I get no reply , NO follow up from retailer ITDGLOBAL. I sent two emails to cross border email that you mentioned in reply . No reply or did not speed up tracking . In fact is total failure . Why you pick up parcels when you lack handling capacity ???? I sent about 70 parcels to EU .It took 15 days to deliver to France . All IOSS orders value under 150 euros . All info supplied , customs invoices attached . Courier robbed my customers. Courier demanded duties to pay when all taxes were prepaid . It’s a nightmare company . I lost about 7000 in refunds . Never ever use them for business .
Lee
Sep 24,2021Rubbish company. Take money and mail and do not delivery. I have over 100 parcels stuck with them with no response.
Simo Tajjiou
Sep 23,2021My parcel is stuck at site scan in venlo and am leaving the country by the end of the month i would like an update on what‘s going on on venlo because if this goes any longer i won’t be able to receive my package by the end of the month FIC Tracking Number: IBE1304GB00065253401 Tracking Number: PK149L0408992550118011S
Abtel
Sep 23,2021Hello, my parcel HUT1860GB32498251501 is stuck on (fedex cross border number of '217 site scan' VENLO, 5928, NL) for six days (since18-09-2021) I was expecting to receive the package by the end of this week. Is there a problem? Why is it taking too long to move from there? I contacted FCB-support@fedex com but they do not bother to reply. Could you please check on this issue! Thank you in advance. Edit: I received my parcel finally. it was stuck at that location for 10 DAYS I am editing my review and I will give them 3 stars, not really satisfied but I encourage them to do better Good luck and thanks
RAY&NAT
Sep 23,2021buongiorno ho un pacco in deposito a carini perche ho visto che la cita e sbagliata,ovviamente non lo scritta io perche non abito a Carini vi prego di verificare e di cambiare con ALTAVILLA MILICIA 90010, indirizzio e giusto Gentile Ramona Elena, la informiamo che la consegna presso via francesco petrarca, 16a a Carini non e' andata a buon fine in quanto non siamo riusciti ad individuare questo indirizzo. La spedizione verra' quindi trattenuta presso il nostro deposito in attesa di nuove istruzioni da parte di P2P MAILING LTD Per sua comodita' di seguito le riepiloghiamo i dettagli della spedizione: M4 211925014 Numero DdT: Z16LVQ6I6W Numero di colli: 1 Peso reale: 1,80 kg Peso volume: 2,8 Mittente: P2P MAILING LTD - FERMO DEPOSITO - RHO Destinatario: Ramona Elena - via francesco petrarca, 16a - Carini
FullHouse T
Sep 22,2021I was notified that the label was created on September 7, 2021, but no additional data was updated and it is unknown where the luggage is and even what it is like. Why is the data not updated? FIC Tracking Number: MIN1480US24112904701 Tracking Number: LW024202617US 2021/09/23 Postscript: I was contacted by a retailer because of a scan error on the shipping company side. I thought it had already been shipped. Thank you for confirmation. Thank you for your prompt reply.
Simone Bruni
Sep 22,2021Corriere scandoloso non mi era mai capitato, pacco fermo dal 18/09 a Venlo doveva arrivarmi il 16/09. FIC: Kit5804GB00083939901
Joana Alves
Sep 22,2021Boa tarde, fiz uma encomenda à Look Fantastic que terá sido expedida no dia 12/09 ( # HUT1860GB97471262201). Porém, desde o dia 18/09 que a encomenda está em Venlo NL para "site scan" (event code 217) e não houve mais atualizações. Gostaria de saber quando é que a encomenda chegará a Portugal e se cumprirão o prazo de entrega (dia 27/09) pois preciso da mesma. Obrigada.
Claudio
Sep 22,2021Pacco fermo a Venlo dal 16 settembre e non ho più notizie. Mi sarebbe dovuto arrivare due giorni fa! Il codice è : ESP7040GB90386826301
Barnesi
Sep 21,2021Mi pedido 511798685347 no se mueve de FEDEX CROSS BORDER PROCESS CENTRE, se ha perdido?
Mariana Constantino
Sep 20,2021Bom dia, Realizei uma encomenda na CARDSPLUG que teve o seu shipment dia 7 de setembro. Desde então está desde dia 14/09 em "site scan" em VENLO segundo o site da FedEx. Gostaria de saber o que isto significa e porquê tanta demora. FedEx: DAS1740GB80057120001 CTT: DA078253546PT Obrigada.
Marija
Sep 20,2021Stuck in one place for months!!!! If you are planning a gift don't order because the other person won't receive their gift this year!!!!! My first package was stuck at the same place for a month and later returned to the seller. The second package is almost 1 month since I ordered and I still haven't got anything. When I write to them I got this answer: I can see that there is currently an embargo via the postal lane due to Covid-19. This is a joke and not true because all other orders from different couriers have arrived!!!!! Also, I have contacted our post office and they confirmed that all orders from abroad have been delivered, regardless of the situation with covid! FIC Tracking Number: CUR5360GB33738573301 Tracking Number: EH004868043NL
- Rui Alcarva
Sep 20,2021good evening once again I come to ask for your help as I have already sent 6 emails to FCB-infofedex.com. as indicated and I have not received any response I have already contacted the company that sent me the articles and everything is still the same. know where the article thanks Rui Alcarva Tracking Number: DA078230987PT FIC Tracking Number: PRO1082GB00023544001 Shippers Ref: 55679520 see it has been stopped since 03/09 in Date/Time Activity Event Code Location 3rd Sep 2021 13:41:10 SITE SCAN 217 VENLO, 5928, NL,
Oxana Hendrikse
Sep 17,2021Hello, Would like to hear what happened to my parcel? It has been stuck for almost a month! ASO2500GB79654207401
abc
Sep 17,2021Please advise me, when will my package starts deliver to my place. It stuck at BASILDON for more than a week already.. I need it urgently, I don't want to get my package in October. I already email. Please do something. FIC Tracking Number: Kit5805GB00084014101
Joel
Sep 15,2021I have sent almost 10 emails to FCB-info@fedex. com but I didn't hear back from them. This is a joke for them? I need to hear back form you'll what the hell as happened to my package as this is the second time this has been stuck at the same place. My first package was stuck at the same place for months and later returned to the seller. Its almost 2 months since i ordered and I still haven't got anything. I need you to reply to the email I sent to FCB-info@fedex. com Don't reply telling the same dam thing "Please may we ask that you forward this query, along with the tracking numbers, to our customer service team at FCB-info@fedex. com so that we can work to resolve this for you" Like some uneducated fool. I'm tired of hearing this. FIC Tracking Number: HUT1860GB37762985301 Tracking Number: EH004960175NL
gianca
Sep 15,2021traking PRO1083GB00024102201 Capisco la dogana ma che il pacco partito il 07/09/2021 sia fermo in dogana dal 09/09/2021 e ad oggi 16/09/2021 e ancora nulla è dato sapere ....bah se viaggiava sopra un mulo non sarebbe arrivato pero qualche km in piu lo avrebbe fatto e avremmo risparmiato sulle emissioni di CO2 leggendo le varie recensioni è probabile che VENLO, 5928, NL sia come il triangolo delle bermude i pacchi arrivano e poi spariscono....... mah..... I understand the customs but that the package left on 07/09/2021 is stopped at customs from 09/09/2021 and today 16/09/2021 and still nothing is known .... well if it was traveling on a mule it would not be arrived but a few more km would have done so and we would have saved on CO2 emissions reading the various reviews it is likely that VENLO, 5928, NL is like the Bermuda Triangle the packages arrive and then disappear ....... mah .... 10th Sep 2021 15:48:17 SITE SCAN 217 VENLO, 5928, NL traking FIC Tracking Number: PRO1083GB00024102201 Shippers Ref: 56056650 in merito alla vostra risposta standard che praticamente è il nulla cosmico ma per le risposte come quella sotto un po di fantasia è un copia incolla date sempre la stessa risposta da tempo cambiate almeno qualcosa dal testo ,almeno da la parvenza che ci abbiate sprecato un minuto invece di fare un copia incolla spero in una risposta con un pò di senso grazie sono in attesa di una risposta non un copia incolla " Hope you could find this helpful." no, the standard answer is decisively useless sono ancora in attesa di una risposta grazie 16/09/2021
Gloria
Sep 15,2021Edited review. 11 business days from UK to West Coast USA. Very pleased with service. Package arrived safely. Thank you.
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Areaiona Anderson
Sep 26,2021Hi I have an order through public desire I’ve contacted them and they said they would contact you all because my order has been stuck in transit in benesenbille Illinois for over a week with no update and the label was created and picked from your courier on the 19th