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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
JP Hendrix
Feb 23,2021"TRANSFERRED TO PARTNER CARRIER" what partner carrier fedex doesn't have it and last update was in queens NY the label says it was sent to Fedex in Miami FL what a joke CRC0067GB00594265001. Might I add this was shipped 10 days ago!!! No wonder it’s all 1 star reviews!
Mathilde F
Feb 23,2021Catastrophique. J’aurais dû recevoir ma commande Marks & Spencer avant le 14 février, nous sommes le 23 et je n’ai toujours rien reçu. La commande n’a pas été mise à jour depuis le 15 février et semble rester bloquée sur site. Une honte.
Cristina Varotti
Feb 23,2021Ho ordinato una palette il 10 febbraio ma è ferma nel Paesi Bassi. Doveva arrivare entro il 21 Boh. Strano, ho invitato una email a questi p2p. Che poi voglio capire, dalla Gran Bretagna, spedita in Olanda non so perché. Molto delusa. Spero di riavere o la mia palette, o un rimborso.
Julien Laizé
Feb 22,2021Tracking number: 1020188002665280110302 My package is blocked at Venlo, Hollande depuis 7 jours. Aucun moyen de contacter P2P, Pas de feedback Pas de réponses par mail Le téléphone raccroche automatiquement quand on essaye de les contacter Lamentable, quand on sait que ce j'ai, a de la valeur
Chika
Feb 22,2021I placed an order with TM Lewin which was dispatched through P2P. Upon receiving the order the value of the shipment was wrong as P2P has inflated the cost of these shipments and it requires custom duties as well as delivery company adminstrative and handling charges. I had accepted the first shipment as I have been told this would be refunded back to me once TM Lewin rectifies this with P2P, however I have rejected the second shipment. P2p is now to return this shipment to TM Lewin, and there has been no responses to calls, emails to P2P customer services are getting undelivered.
Barbara Sancini
Feb 22,2021Salve io ho fatto Un ordine da look fantastic il giorno 10 di febbraio con numero di tracking HUT1860GB05128565301 dovevo ricevere il pacco il giorno 19 febbraio vorrei sapere dove è finito Grazie.....
al
Feb 22,2021I sent you an email as you said I should, 4 days ago, and I still have no reply, is this how you treat your customers? Tracking number: JDM1820GB08676637901
Bruno Lambaz
Feb 22,2021Good night, I'm Bruno Lambaz. I made a purchase at the sportshoes store under the number BSP0696GB00036231401. Your carrier has carried out the transport. Unfortunately the order is now at customs and I need the address, location and postal code where the order from Holland came from in order to collect the order. This data is missing so that you can proceed with the collection of the order. If you please, I need your help to resolve this situation as soon as possible if you please. Thank you very much for your attention, I await an answer. Thanks
Roland Hage
Feb 21,2021Genauso wie von all den anderen schon Beschrieben. Einfach unglaublich das diese Firma noch eine Zulassung für den Transport von Gütern hat und darunter sogar noch teure und wertvolle. Habe auch schon 2 mails geschrieben...Selbstverständlich ohne irgendeine Rückmeldung. GER0140NL53798054901
julie vcmp
Feb 21,2021Bonjour, j'ai passé une commande beauty bay QT6T-VN15-S4OO le 22 janvier et je n'ai aucune nouvelle de mon colis qui est bloqué à VENLO depuis le 29 janvier, nous sommes le 21 février. Le suivis est absolument pitoyable, les mails sont automatiques et personne ne vous aide bien sûr. C'est une honte! Le covid, le brexit, le climat jouent ok, mais c'est inadmissible d'avoir si peu de retour quand nous avons besoin d'aide. Je veux impérativement me faire rembourser, gardez le colis si vous le souhaitez mais là y'en a marre. Bonne journée.
Elena
Feb 21,2021Dovevo ricevere il pacco da lookfantastic entro il 16/02 ma è fermo a Venlo da giorni. Questo è il tracking: HUT1860GB77497161701
Agata Caponio
Feb 19,2021Sto aspettando un pacco da lookfantastic dal 02/02/21, Numero Tracking: HUT1860GB49689732401, Corriere: P2P, Numero d'ordine: 268862178 Data dell'ordine: 2021-01-24 17:27 UTC Non riesco a tracciare il pacco e non so a chi rivolgermi per sapere dove si trova. I am waiting for a parcel from lookfantastic from 02/02/21, Tracking Number: HUT1860GB49689732401, Courier: P2P, Order Number: 268862178 Order date: 2021-01-24 17:27 UTC I can't track the package and I don't know who to contact to find out where it is.
Zakharov Stepan
Feb 18,2021Hi, I have three orders as follows FEE5841GB00164953801, FEE5841GB00164953601, FEE5841GB0016490350. This goods were discpatched according feelunique 28.01. Its not trackable orders and I am not able to see where are they now. Feelunique is not able to track as well ato answer whether my goods were sent to me to Sweden as well as who is the partner in Sweden that should deliver the goods to me. I also think that it was lost but nobody can help with.
Mkn Mkn
Feb 18,2021Bonjour j'ai un soucis de commande ça fait 2 semaine que j'attend mon colis et toujours rien reçu ni réponse de votre part ni rien du tout merci de régler le problème au plus vite !! Voici mon numéro de suivie XXXXXX3GB90021945701
alena marcelin
Feb 18,2021Bonjour, Mon colis I4YS-YX8O-O440-J est bloqué depuis deux jour au statut scan du site ou je ne sais quoi sachant que mon colis a été expédier le 10 février. J'ai envoyé un mail à beauty bay et p2p track et je n'ai aucune réponse. C'est très inquiétant et décevant. MERCI DE ME DIRE OU EST M'A COMMANDE !!!!!!
any
Feb 18,2021Update : j’ai finalement reçu ma commande ce 19/02 matin dans ma boîte au lettre Bonjour j’ai fais une commande BEA5535GB00180310801 , beauty bay le 11 février. Commande qui aurait dû être dans ma boîte au lettre avant le 16 mais celle-ci est toujours à Amsterdam c’est inadmissible vraiment moi qui pensais commander en toute confiance . Pourrais-je savoir quand est-ce que je recevrais mon colis dont j’ai fortement besoin ?
Sandra
Feb 17,2021Bonjour mon colis beauty bay BEA5534GB00179722201 a été expédié le 11 février j’ai pris livraison express, mon colis est bloqué a venlo 5928 nl depuis le 15 j’ai aucune nouvelle et personne répond. Ni votre email ni eux Vous pouvez me dire il est ou et il arrive quand ? Merci.
Denis Galusca
Feb 17,2021Hi, I’m still waiting for a package. Tracking Number: HUT1860GB70923217401. The only message that I’m getting is DEPARTED The Hut Group, with no other piece of information since that initial message on the 11th of Feb. It has been like this for nearly a week now. I would like to know more about my delivery please. Thank you!
Melyssa Silva
Feb 17,2021Olá! Eu estou a tentar contactar a empresa de distribuição e não consigo. Esqueci me de colocar o andar na encomenda não consigo alterar com os ctt e disseram para contactar a P2P para fazer a alteração.
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Paolo Garcia
Feb 23,2021My parcel has been stuck on the Fedex Cross Border Process Centre at UK for over one month despite the fact that Fedex clearly stated in their site that they did not place any delivery restrictions or embargo going to Philippines. Furthermore, I've contacted them about this but they're very unresponsive. For those who are reading this, if your carrier is P2P, forget it; your package is gone forever. Edit: Clearly from their reply, it can be seen that the one who is replying to our reviews is a "bot" that reads only the name of the sender and copy-pastes from a list of automated responses. Furthermore, they are blaming the retailers for their own shortcomings despite the fact that we can clearly see our packages getting stuck at their end. They are clearly presenting themselves as an irresponsible mailing company.