Partridge BMW
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We are Hampshire’s BMW experts. We offer the highest levels of service and expertise whether you are looking to buy your next vehicle or maintain your current car.
Reviews 794
Frances Taylor
Mar 09,2022Zdenek was more than helpful with all my enquires and responded to all my questions really quickly and professionally. Definitely would recommend.
Erlie Collantes
Mar 08,2022The team had been very helpful in finding us the proper vehicle that suits our needs and budget as well. The staff were accommodating, polite and transparent with the information they have given us. Thank you very much to all the staff who helped us out with this purchase. We highly recommend BMW Partridge Eastleigh!
Harrison
Mar 04,2022BMW Partridge have always been amazing with myself through the years I have used them. No request is too much and go above and beyond. Marius and Lukas always keep me informed of any information which they receive. I would highly recommend using them for their customer service!
Emma murray
Mar 01,2022Great service from start to finish. I purchased over the internet so always a bit of a worry. I was dealing with Dean and it was all a breeze. Car delivered in perfect condition. I absolutely love it! Thank you Dean great service 👍🏼
Mr Swagatam Mukerji
Feb 28,2022Just bought an Electric Mini from Partridges in Hampshire, Stephanie who handled my sale was absolutely brilliant. Her responsiveness and proactivity were amazing.
Ellie Edwards
Feb 28,2022Andrew and Kevin were so helpful throughout the process of buying my car. Its the first car i've bought completely online and they made it so easy for me! Cant thank them enough, and absolutely love the car!
Stuart
Feb 26,2022When the whole cinch/cazoo thing took off in 2020, I always used to think “There’s no way I will buy a car like that”! - but living in Derbyshire and finding a car in Hampshire made me reconsider this opinion - and I'm so glad I did! The guidance provided by Andrew Smith and his team were so helpful, and the daily updates have been brilliant and have massively alleviated my concerns about buying a car in this fashion, and I would not hesitate doing so again. Added to this I have a speech impediment but Andrew was willing to do the whole deal over on-line chat and email! Many thanks to Partridge BMW and particularly Andrew Smith. P.S The car is also awesome!!!
Mark Jones
Feb 23,2022Following my unfortunate experience with Berry BMW Heathrow that tried the hard sell with all manner of insurance policies from paint to wheels. Then took 6 weeks to return my £1000 deposit after several ‘phone calls, my experience with Partridge BMW at Chandlers Ford couldn’t be more different. Andrew was utmostly professional throughout and I wouldn’t hesitate to recommend more highly.
Kyle
Feb 23,2022I recently contacted Partridge BMW and enquired about part exchanging my car for something new. I gave Andrew Smith a list of requirements and within a week or so, Andrew had managed to locate the car that ticked every box. Communication from Andrew was brilliant from day one and this continued when I dealt with Kevin Diaper to arrange a time to pick up my new car. Buying and selling cars can be a stressful experience but Andrew and his team made it an enjoyable one and the process was simple. I wouldn't hesitate in recommending Partridge BMW and I'll certainly be using them again in the future
Jack
Feb 21,2022Izabela Lazi was extremely friendly and helpful throughout the whole process!! Thank you and well done!
Mr Stedman
Feb 14,2022A great experience once again from BMW, Thanks again for all your help.
Mifaz Miftha
Feb 07,2022Have ordered a new car BMW X3 M SPORT which will be my 3rd BMW. Zdenek Kalok at Partridge of Hampshire has been Excellent and was extremely quick to respond to my enquiries. His conduct is very professional and providesd clear, transparent and complete information. I can't wait for the car to be delivered!
Robert Smith
Feb 05,2022A little bit like the dentist, everything seems fine and you leave a lot poorer than you were. Also offer a lot less than other BMW dealers around the country in way of servicing, cleaning the car (especially due to COVID) and loan cars while servicing.
Barry
Feb 04,2022New company car (BMW 530E which is stunning!) leased via Partridge BMW. Excellent service provided by all at Partridge - communicative, clear and kept to promised timelines. Stephanie Morley provided exceptional customer service. Good job all.
Neil Stamp
Feb 02,2022Great service from Partridge BMW, had a small issue with my car order early on but Zdenek sorted this out immediately.
David Harris
Jan 27,2022Shaun Greenley assisted me in a very professional and courteous way throughout the process of purchasing our new mini clubman from Partridge BMW.
james wainwright
Jan 26,2022Excellent customer care from Zdenek who made sure that my BMW order was as i specified before he processed the order. All my queries were answered and the help and advice was excellent thank you Zdenek
Jonathan Basford
Jan 26,2022Izabela and Andy are great to work with, polite, pleasant and professional.
simon osborne
Jan 26,2022I’d give 5 stars were it not for the fact my brand new Mini arrived minus the Ariel. When I first contacted the dealership to report this I was told that the model was not supposed to have one in spite of their being a screw mounting. Unhappy with the reply I contacted them again, spoke with someone else and got a completely different response ( there is supposed to be an aerial). Now on order but out of stock. It’s little things like this that fall short of excellent customer service.
Stoney Croft Rise 1, SO53 3YU, Chandler's Ford, GB
http://partridgebmw.co.uk
mike
Mar 09,2022Had my EGR Cooler replaced for a recall. Immediately after being done it came up with a fault about EGR valve being stuck in the open position. Then a couple months later I had to top up engine oil and noticed the EGR was leaking coolant. Partridge BMW investigated this and said it was the EGR valve leaking and nothing to do with the cooler replacement so wanted to charge me nearly £500 to fix this. When I said no they then gave me a charge of £120 for diagnostic work with was then reduced to £72. Now I have to fork out for a new EGR valve which was clearly damaged by Partridge BMW