Excellent. Quality of goods exactly as described and hoped for. Good communication from order placement onwards & Delivered in the timeframe promised and an all round good sevice. Delivery guys unpacked, checked over everything and took away the packaging .
I return to Pavilion Broadway again and again. Such beautiful, high quality furniture and accessories and first class customer service and delivery. I’m very happy with my purchase of Duresta chair and orchids with huge thanks.
From my initial telephone call the service was excellent right through to the two delivery men .
Great service, excellent delivery
Very helpful and informative in the shopping process and the delivery options were excellent - in this busy world it’s easy to forget that the delivery is also a very important piece of the purchase.
Fantastic service, quality and delivery. Thank you for getting the sofa to us in time for Christmas.
The furniture was delivered on scheduled and placed with care in the room as directed. The quality of the product was as expected from Duresta.
Excellent communication from Pavilion Broadway and superb delivery by extremely courteous and able delivery team The chairs are wonderful too!
Great service in store and delivery. Would recommend.
Exception service & courtesy from both David on the phone & the delivery men. Delighted with the item & speed of arrival, I wouldn't hesitate to recommend them or to use them again.
I can honestly say that I have thoroughly enjoyed my spend with pavilion Broadway. The service has been great, and the quality of the merchandise exemplary. I cannot recommend them enough, first class.
As always your team were really helpful. They ensured everything was correct before they left and even helped by lifting the redundant sofa to the garage for storage.
The staff were friendly enough but they couldn’t give me an exact date when they could deliver. They did say it would only be a week or so and they would send me a message and email a few days before. Received the email with a 3 hour time slot but there was little information on where they were at the very end of the 3 hours. After I rang them they said they would find out. Later was told it would be an hour later than planned. This would have been better to know earlier in the day as it was already known they would be late. Communication is everything in logistics so this could be improved.
Excellent service from beginning to end. Highly recommend. I ordered online. I received immediate attention, very helpful advice and clear information about delivery. The furniture arrived on time, with detailed information about delivery slots. Very pleased indeed.
I purchased the cosmos industrial large crank side table in December 2020 and I am very happy with my purchase. It comes in two pieces, the heavy iron base and the wooden top. It was easy to set up and stands firmly. The measurements are as advertised and look as on the website. It was delivered on the date and within the hours promised. Good customer service by Pavilion Broadway. Reginald, London
I am absolutely thrilled by our purchase. The coffee table is stunning and the delivery straightforward being already in stock.
Fantastic, efficient and professional service! Will shop again and recommend!
I have purchased a number of things from Pavillion Broadway for our new home. Their product range and knowledge cannot be beaten and their prices are very reasonable for the quality. Delivery was fast and hassle free. I have no hesitation awarding 5 stars
Great experience dealing with Pavilion Broadway. On time delivery Product quality is great Would recommend
Liza Smeeton
Jan 19,2021Great communication and a beautiful table, delivered exactly on time