As always, a great experience. Great delivery.
Fantastic service. Quick delivery, chairs beautiful wrapped and delivery service great.
Very efficient. I phoned re a chair and it was delivered one week later. Well packaged. Excellent service.
The product arrived on time. Great service, from Pavillion, and would order from them again.
Very impressed with the service, the staff were really helpful with advice and recommendations. Buying good quality furniture during lockdown isn’t easy, you can have every confidence in Pavilion Broadway.
Brilliant product, great service & communication. The delivery lads even put the legs on the chair & removed the packaging. Would defiantly recommend to anyone, who appreciates great furniture
I bought some beautiful lights online from Pavilion. They were very helpful in the process and provided images for me to help make my decision - given that the shop is closed due to Covid! Order was seamless and delivery actually arrived earlier than expected. Would definitely recommend and shop there again myself.
David and his team at Pavilion Broadway are consummate professionals. Absolutely a delight to work with. Highly recommended.
We received two damaged office chairs. It was replaced within a week. At delivery, the two delivery men were polite and professional and they took away all the packaging. A delivery time frame of 3 hours was given and achieved. We love the office chairs. They are of good quality and look very nice.
Gold standard customer service in every way. Sue was professional, punctual & helpful. Delivery on time and the guys were very helpful, observing all COVID restrictions at all times. My furniture is very good quality and I will shop again with Pavillion.
The quality of the Calligaris goods is excellent. Nothing was too much trouble for our delivery and assembly guys. Thank you to John and Robbie! The furniture looks great. Highly recommend the Pavilion Broadway experience. Corraine
They were really great in helping me choose furniture I wasn’t able to get to the showroom to view. Regular updates on delivery dates and times. Delivered exactly as described by two careful and considerate guys who took all the packaging away. Would happily recommend Pavillion Broadway for quality furniture and excellent customer care.
Absolutely love our new console. An amazing addition to our home. Beautiful. Great delivery service with updates.
Excellent service, kept informed all the way.
Ridiculous argumentative replies from Customer service agent. Suggesting a damaged item (one huge drawn on eye and one small eye on a Christmas tree angel) is whimsical and refused to acknowledge I had also been sent an incorrect item. I would have been very appreciative of a good level of customer care and my return postage costs being returned. I certainly will not be shopping here again.
The furniture was delivered at the time and date they were expected. The two delivery men were friendly and professional, bringing the furniture into the house whilst following Covid rules wearing masks and keeping a distance. I would recommend this company.
I am very happy with the cabinet I ordered from pavilion broadway, it was very easy to order and delivery was quick, I would defiantly buy from them again.
Great service! Got a phone call after placing my online order to tell me the delivery ptocess, and mail & text with a couple of hours giving a date and estimated time of delivery. On the day, it was snowing and the delivery time changed a couple of hours in advance - but they arrived within 10mins of new time! Helpful delivery lads took care to leave heavy items where they were wanted. The table itself is just as we hoped for, so in summary the whole purchase was excellent.... and I would definitely use Pavilion again.
Wonderful service from start to finish - great staff from the shop floor to the delivery team - can’t wait to order more furniture from the duresta
Saika Arain
Feb 24,2021I have purchased lots of furniture from Pavilion Broadway and the service has always been exceptional. I can strongly recommend them.