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PDF Master

Hosted by David Simmons

1.5 (661 Reviews)

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Edit and Convert files to and from PDF format using PDF Master services. Optimize document workflows. Convert and edit documents into Word, Excel, and PowerPoint digital formats.

Reviews 661

1.5

Out of 5.0

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Eap
Jun 01,2024

I want to share my recent troubling experience with these crooks. I initially made a one-off $1USD purchase, only to later discover later I was enrolled in a subscription without my knowledge. This resulted in four unauthorized charges of around $76 AUD each. After noticing these charges, i cancelled the subscription I never signed up to, and i contacted PDF Master. I was refunded for three of these four payments within a couple of days, minus transaction fees. However, the fourth payment remained unrefunded. When I reached out again about it, they blamed me, claiming I should have read their terms in an email and canceled the subscription. I refused to accept responsibility and continuously threatened to involve my bank, which I eventually did anyway. Each support response from the crooks came from a seemingly different person, with fake profile photos, and some replies appeared automated. Their business model is clearly designed to exploit customers. Additionally, my bank (CommBank) informed me of three other pending $76 charges attempted by PDF Master the day after I canceled, which they (my bank) are now handling. When I approached PDF Master about these they said I must have set up another account and what was my PayPal email address and other card details. I wasn’t dumb enough to give them any more personal information, only the card number of the cancelled card. They asked for the email address linked to that card (which they obviously knew already) but I just played along to allow them to then pretend some kind of error had been made. They said that ‘it had now been cancelled’. Such BS. PDF Master made me go back and forth, hoping I’d give up. Their lack of transparency and unethical practices make my blood boil.

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Vincenzo Frattini
May 31,2024

Non la consiglio,dopo averla usata uno o due volte per cambiare un file si è attivato da solo un abbonamento di 49,99 senza alcuna richiesta da parte mia di attivare questo abbonamento e non ho avuto neanche la richiesta per effettuarlo.ho mandato una mail per chiedere il rimborso quindi chiedo spiegazioni

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Sg Platform
May 31,2024

Scam and stole my card information! My bank had to cancel my card and issue me a new one! I've never heard of this website before and never used their service before or even subscribed to it but they tried to take my money. I saw my bank transaction and it said they charged me 50 dollars but was declined due to insufficient balance (I don't use this card for purchases). if I had money in there they would have stolen it. I have no idea how they manage to get my entire card detail and how they can charge to my bank without any form of authorisation or otp. My bank immediately canceled the card and issuing me a new one. What the hell? Will make a police report. Because they definitely stole my card details and making fraudulent charge.

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Chiara Cavallini
May 30,2024

very simple to use - fast and of immediate comprehension

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Linn Uni
May 28,2024

Onverwachts moeten betalen

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feiran hu
May 26,2024

they are thieves

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Joyce
May 24,2024

Let op! na eenmalig te hebben betaald zit je blijkbaar meteen aan een abonnement vast. Dit staat niet duidelijk vermeld ook al beweren ze van wel. In voorgaande reviews schrijven ze dat ze je contacten om geld terug te betalen. Na netjes contact met ze te hebben opgenomen doen ze dit NIET! Zoek een andere website voor je PDF, maar doe het niet hier. Dit kost je al snel veel geld.

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Bianca Kammer
May 23,2024

Gekocht voor 1 week, blijkt dat ik een abonnement ben aan gegaan en er elke maand 49,99 wordt afgeschreven van mijn creditcard. Nu al 249,95 afgeschreven. Gemaild, dat ik het voor 1 week had gekocht. Helaas pindakaas. Abonnement op gezegd, maar naar het geld kan ik fluiten. Waardeloos! Misleiding heet dat. Zeer teleurgesteld.

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Jim W
May 22,2024

I searched the internet for a PDF solution to edit a PDF and found PDF Master. Unfortunately, you cannot do anything functional without giving a credit card. That was my mistake. This is where they get you. Because life happens, you forget to cancel before the end of the trial they get their money. Unethical companies like this prey upon people who forget to cancel their trials to make their money. Want good pdf tools, use TinyWow. Just wish I had found TinyWow sooner.

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Manon Brière
May 18,2024

Se prennent de l'argent mensuellement tel un abonnement après la première demande de service à 99 cents!

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Mr Nigel Clarkson
May 15,2024

Only giving this a 1 because I can’t score them zero. I don’t even remember signing up to these scammers. I just tried to use their service for a free PDF document. Next thing I know, I was charged £49.99 for a subscription I hadn’t take. Out and certainly didn’t agree to. I sent many emails and got standard copy & paste replies asking me to provide my bank details (no way) or a subscriber ID which didn’t exist. They sent me a ‘welcome to PDF Master’ email to my gmail account but claim there is no reference to my gmail address anywhere. Yesterday they charged me another £49.99 3 months later. So basically they trick you in, start charging you. Then claim they can’t find your account to cancel it or refund it. Absolute scammers.

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Chhaya Veena
May 13,2024

fraudulent company tried to charge me as many as three times a month , good thing my bank blocked them and no refund received till date on 1st charge. DO NOT GIVE THEM YOUR CREDIT CARD DETAILS.

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Rosa
May 12,2024

You should be rated -5!!! I’ve send you several emails complaining I never took your subscription, or agreeing to your terms of subscription. I never received a total amount, product list or billing letter at the end of the so called trial period. I tried to cancel this so called subscription, after which you ensured me no more charges were to be made and yet several days later €381,- were withdrawn! Since January 2024 you’ve withdrawn a total €603,-!!! I want a refund! For reference: my request nr is #1054511, so you’ll know how to contact me This company should be investigated as frauduleus. NEVER USE THEIR SERVICES

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CB
May 12,2024

This company scammed me for $75 AUD for a pdf that was supposed to be free. I did not subscribe to their service and they did not communicate with me to advise of the upcoming charge!!! I am fed up with these organizations who steal from customers for services they do not require on the basis of ‘sneaky subscriptions’. They had the audacity to offer me lifetime membership for the fee they charged to my credit card. This is appalling business practice and I will take it up with the consumer watchdog here in Australia.

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Dj De Pläät
May 09,2024

Die Formatierung war erfolgreich und zielführend. "aaaaber Vorsicht!" Bitte die Bedingungen gut durchlesen, denn nach 2 Wochen wandelt sich die Bearbeitung in ein Abo um das mit 49,99€ zu Buche schlägt. Nach einer Konflikt Eröffnung bei PayPal und Kontaktaufnahme mit der Konflikt Partei wurde glücklicherweise der Betrag zurück überweisen.

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David D.
May 07,2024

Attention arnarque !! J'ai utilisé l'outil pour un usage unique (0,99€) puis me suis fait prélever sans demande de souscription, ni validation, ni envoi de contrat/facture. J'attends le remboursement intégral ...

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Anna
May 07,2024

I have never subscribed to this service!! So I want back 250€ that you start to charge me since December 2023. I just sent an email, let me know which details you need to pay me back and delete the subscription otherwise I will file a complaint !

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Thierry Serra
May 05,2024

Comme beaucoup d'autres, j'ai modifié un PDF pour un montant de 0.99 €. Je me suis également aperçu que 2 prélèvements de 49.99 € avaient été effectués. Je leur ai écrit, ils m'ont rembourser un seul mois et je viens de m'apercevoir que cela recommençait !! J'ai à nouveau envoyé un mail, j'attends leur retour !! A fuir, Grosse arnaque !!! Like many others, I modified a PDF for €0.99. I also noticed that 2 withdrawals of €49.99 had been made. I wrote to them, they reimbursed me for just one month and I just noticed that it was starting again!! I sent an email again, I'm waiting for their return!! Avoid, Big scam!!!

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Yanai Taylor
May 04,2024

DO NOT USE THIS SERVICE. To hell with this scamming company. Been charging me $50 a month for a one time purchase I made that was $1. I have sent them numerous emails to cancel my subscription that I never signed up for and they claim I do not a have an account with them or bank card linked to them even though $50 is still being taken out of my account. RIDICULOUS.

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Ari Forman
May 03,2024

Auto-charges and then won't refund!

+1 (866) 716-6045 [email protected]

26 Stavrou Street, Strovolos 2034, Stamatis Skianis, 2034, Nicosia, CY

http://pdfmaster.app

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