We are Places for People, the UK's leading Social Enterprise. We change lives by creating and supporting thriving Communities. Our business consists of complementary companies that are market leaders in homes and Communities, regeneration and development, investment management, property management and leisure. We own or manage more than 245,000 properties that are the homes to around 500,000 Customers right across the UK. We operate 100 leisure facilities that support the health and Wellbeing of our Customers with an average of 1.9m visits a month. Using the power of partnership and working collaboratively, almost 11,600 Colleagues in more than 20 specialist companies create Communities and provide People with opportunities and choice in a way that few organisations can match. What sets us apart from other organisations, is that beyond providing housing or leisure opportunities, we have a genuine commitment to improving people’s lives and Communities as a whole. Through our social impact work, we use our precious resources to make a real and lasting difference through schemes that offer support with employment, health and Wellbeing, finances, homelessness prevention and more. In 2022, our social impact work delivered £272 million in wellbeing value to Communities and £300 million in 2023.
People very understand and helpfull
Please for people is really good with helping us get settled. And they have friendly staff.
Supportive with needs outside my housing and assist with needs I need help with.
Been extremely helpful from viewing to moving into current flat. Nothing is a problem and staff are very friendly and welcoming and always listen to anything you say.
Need repair doing quickly could help older person's more
Broken heating and broken internet not even connected hot water tap broken in bathroom leading to large bill broken front door leading to me to force access decorating left loads of spider nests and lumps of paper just painted over
The hand over of keys and contract went smoothly. We had no heating or water and rang the repairs line. Within 2 hours the electrian came, but he did not fix the problem, but I managed to fix it myself the following day. I was told to contact the water supplier regarding the lack of water. Southern water came and dug up the road and replaced the meter and said that there is no problem with the water supply to the property. The plumber came and switched the electronic stopcock on and the water came back. If instructions were left for us on where to switch the water on, we could have done it as soon as we moved in. On 22nd November 2024 I completed an alterations form asking for permission to install a home charger for our electric car. I received an email back saying that I will get an answer within 1 month. 2 months later and I have still not heard anything from them. I have sent several emails and made a phone call chasing up the request, but still no reply. I am very disappointed with the customer service and more needs to be done to help their tenants.
Very helpful and kind people
To whom it may concern, Good day, my name is monday edobor, my experience with the places for people is excellent because getting this flat was not stressful for me, they make things easy for me, and there's no disturbing here, so we are good, thanks places for people and bless you
I had no issues with Places For People when I moved into my property, but I have had issues with them before I moved. It was in relation to my rent account and the lady I spoke to was very obnoxious and I didn't appreciate her attitude towards me, which was belittling. However, the housing manager was much more accommodating and understanding of my situation. My other qwarm with Places For People is that when repairs have been raised, when a date was allocated it wasn't stuck to and had to be rearranged. This has happened on more than one occasion, which means I have to wait longer for numerous repairs to be completed.
Keeping us updated and always checking if we need anything
Good customer service never had a problem
These are amazing and thy r lovely and help fully
Consistently missed as appointments. Insincere apologies. A 3 time system before they actually carry out job requests. No notification of cancellation unless updated later on pfp website after the event. The actual workmen are fine just the actual client management and scheduling system is abysmal.
It was quick and easy very professional
Amazing service thank you
Fan fixed in bathroom . Man came on time very friendly.
Thank you for my lovely flat and its so nice be in my home
Brilliant service from the lady I spoke to.
Mr. A Abdullahi
Jan 28,2025service charging, we don't get any service first number one. Everywhere rubbish, they don't look after the property. People were smoking inside the property. It's not clean, not tired. What's the board health uncertainty? Healthymn safety