We are Places for People, the UK's leading Social Enterprise. We change lives by creating and supporting thriving Communities. Our business consists of complementary companies that are market leaders in homes and Communities, regeneration and development, investment management, property management and leisure. We own or manage more than 245,000 properties that are the homes to around 500,000 Customers right across the UK. We operate 100 leisure facilities that support the health and Wellbeing of our Customers with an average of 1.9m visits a month. Using the power of partnership and working collaboratively, almost 11,600 Colleagues in more than 20 specialist companies create Communities and provide People with opportunities and choice in a way that few organisations can match. What sets us apart from other organisations, is that beyond providing housing or leisure opportunities, we have a genuine commitment to improving people’s lives and Communities as a whole. Through our social impact work, we use our precious resources to make a real and lasting difference through schemes that offer support with employment, health and Wellbeing, finances, homelessness prevention and more. In 2022, our social impact work delivered £272 million in wellbeing value to Communities and £300 million in 2023.
I have been subjected to bad treatment by the staff at Places for People in Hull, and this company could improve by monitoring the performance of its staff. If I was happy with the performance of the staff at the company, I would not have served you with an eviction notice for this apartment after a month and a half of taking it over.
They are so committed to their services. The environment feels really safe and well taken care of. The office team is the best, always up to speed with residents.
The company has been there to help me with any problems I had but only had one problem and it was fixed the next day first thing so I can’t complain about anything
Lovely people and great house
Places for people were really helpful, they made me feel really comfortable with settling me and my girls in to our beautiful new home, I couldn’t be more grateful for all there help.
I was made to feel very welcome . This is a good place to be as it clean and safe place to be . The staff are very friendly and helpful. Im very happy to hear as this has been a good experience.
I have the best experience with places for peoples. Great people. Helping round. Some very great staff. Like Leanne hellewell very beautiful human being.
No good nothing is here
I have a good experience about your company, you are helpful, fast with good responsibility but for repairs a little bit late
I was delighted Places for People offered me a home, the kitchen, spacious, lots of storage, just what I like. The heating and hot water wasn't connected for 4 days, not good. The flat is very draughty and I have an extremely noisy neighbour living below me, not sure why but my investigations are ongoing. Having decided to move,from an utterly dreadful flat, I have decided to make the most of where I am living because I have little choice. It is no fun being 71, believe me.
I'm very fortunate to meet great people on places for people. You are just incredible, always kind and friendly and very promptly to help.
Not enough space to give you my reasons. I have been trying to get this issue resolved but keep getting past to and from different people and still getting nowhere so if this continues I will take my complaint to a higher level than I don't think places for people want to happen
All the people I have come into contact with are lovely people however do take a while to get back to you about enquiries
I was made to feel like an individual human being throughout the whole experience of moving to a property that meets my needs. I personally want to thank Joel. He went above and beyond to help me
Everyone I've spoken to has been clear about everything and helpful. Kindly put flooring in bathrooms and kitchen, provided a cupboard bin and lots of information. Offer of help setting everything up including help sorting bills ect. Could be more helpful.
Excellent customer service our housing officer for the area Val was both professional and knowledgeable about the area and property
Really satisfied with the customer service of the company 5 star
The service was efficient and explained well with the communication.
Honestly amazing. So helpful, answered all questions I had, quick with responses. There was a problem when I moved in with the house and it was sorted within 24 hours. I cannot wait to live here for life
customer
Jan 21,2025Professional and helpful in handling my concerns