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We are Places for People, the UK's leading Social Enterprise. We change lives by creating and supporting thriving Communities. Our business consists of complementary companies that are market leaders in homes and Communities, regeneration and development, investment management, property management and leisure. We own or manage more than 245,000 properties that are the homes to around 500,000 Customers right across the UK. We operate 100 leisure facilities that support the health and Wellbeing of our Customers with an average of 1.9m visits a month. Using the power of partnership and working collaboratively, almost 11,600 Colleagues in more than 20 specialist companies create Communities and provide People with opportunities and choice in a way that few organisations can match. What sets us apart from other organisations, is that beyond providing housing or leisure opportunities, we have a genuine commitment to improving people’s lives and Communities as a whole. Through our social impact work, we use our precious resources to make a real and lasting difference through schemes that offer support with employment, health and Wellbeing, finances, homelessness prevention and more. In 2022, our social impact work delivered £272 million in wellbeing value to Communities and £300 million in 2023.
Reviews 840
Mrs Annelise Walasik
Jan 15,2025They didnt know what they had to mend and they were electrical it's mainly external problems and rising damp and damage untiuty walls in side .still waiting for chimney to be sorted as well I was under standing that some one was coming to sort damp out
Glen Santos
Jan 15,2025The workmen was very professional
S J Howes
Jan 15,2025If this is in respect of my boiler service it went ok. However, for 2 years running now I was advised that the boiler need replacing but to date I’ve heard nothing from you or the gas engineers. I suspect this will not be done
Mrs Denise Baxter
Jan 15,2025Always helpful when I have any problems
Mark Wilkinson
Jan 15,2025Great little homes and very well maintained and upgraded
Emma Ward
Jan 15,2025A week with no heating or hot water during the coldest time of year was very distressing.
Nicolina
Jan 15,2025Our housing are was part of the upgrade an because I'd had a kitchen 2 years before I was refused.. but everyone on the scheme got floor fresh plastered walls I got nothing iv been arguing backs an forwards now for over 2 years places people happy to take rent but not make me house to same standards as everyone else's home it's an absolute joke, been told someone will ring me back an left weeks with no contact
Edward Upchurch
Jan 15,2025Had to wait for few days for Dyno Rod to come, and spent the time putting drain cleaners and stuff down drain as it was going all over garden, my husband put his hands down to try keeping it clear and eventually it worked, and the Dyno Rod guys were able to flush through and get manhole cover up to check that end....
Josephine Day
Jan 15,2025I was very pleased how quick you came to do my repair and the man was very polite thank yous
Kirsty Lenton
Jan 15,2025Mould and damp ridden flats they take months to sort repairs and don't resolve the damp so it constant comes back expensive rent for small very old flats kitchen and bathroom must be 30 years old if not more don't recommend
MR ROBERT KEMP
Jan 15,2025Helpful. On time.called befour came
Just
Jan 15,2025Is great company always fix everything. Engineers coming on time
Jenny wolskicustomer
Jan 15,2025I rang due to my elderly father's boiler leaking g and you sent someone out as soon as you could which was just afew hours later
Mrs H K Harrison
Jan 15,2025They are happy to up the rent every year, but, don't want to take responsibility in maintaining their properties. There is no communication, no replying to complaints, not turning up to appointments made, shoddy workmanship when they do turn up. I have in more than 35 years had nothing from them, apart from a new boiler to replace the constantly breaking down one that was so old, I'm pretty sure it was not legal. That took me years of begging for. I had to put in a new kitchen many years ago, because they refused to, it was damp and rotting, I was infested with slugs, woodlice, ants, but because I had painted it to try and make it better, they said it was fine. The smell of damp was awful. So I, as a single mother, sorted it myself. I also had to put up a new fence and gate, because they refused, my neighbour had broken it down in a drunken episode. I had a leak under my bath,they ripped off my bath panel and refused to replace it, I had to make my own. Years of complaints of guttering, that have wrecked 2 wooden windows, that are now rotting because of the leaking, after years they replaced the guttering but it still leaked. 3 times have been to fix it, but all they have done is move the leak further down. Now, years of phone complaints and in the end a solicitor to get my rotten windows fixed. The court ruling was the work must be finished, including a rotten back door, by the 3rd of Jan. Got a email saying they are coming on the 24th of Jan. Phoned to put in a complaint, heard nothing back. It's been a nightmare 5 plus years. I'm sorry if this is not the review you want to get, but it is all completely true. I am very house proud and have done all I can to maintain it to a good standard. Pity it's not met with the same from them.
DMITRIJS
Jan 15,2025Terrible Experience with Place for People We have lived in a house managed by Place for People for over 10 years, and dealing with them has been nothing but a constant headache. Whenever something needs fixing, they promise to resolve it but never follow through. 1. Leaking Shed: The shed (originally supplied by Place for People) has been leaking for ages. Now they're claiming they aren't responsible because new-build houses don't come with sheds, even though we rented the house with their shed. It's absolutely unacceptable for them to shirk responsibility. 2. Mold Issues: We've reported mold in the bathroom and bedrooms multiple times. They sent someone to clean it but never addressed the root cause, despite promising to fix it. To add insult to injury, after cleaning the mold, they increased the rent. 3. Kitchen Worktops: The kitchen worktops have needed replacing for years. They keep postponing appointments with flimsy excuses. Even the most recent appointment was confirmed in the morning, yet no one showed up. Now, it’s postponed again! 4. Falling Fence: The fence has been falling apart for years. We've reported it repeatedly, but nothing has been done. After all these years, I’m not sure if this is how they treat everyone, but it’s unacceptable. I would not recommend Place for People to anyone.
Paul Halforc
Jan 15,2025Didn't return the timer on the heating system back to how it was set, therefore the heating wasn't on during the cold snap after he had visited.
Pat ramsgate
Jan 15,2025Thay arrived
William
Jan 15,2025Any time I have to phone they are very helpfull
Josephine Dawson
Jan 15,2025I spoke to a man called Haaris Mahmood he was very understanding and very helpful
4 The Pavilions Port Way, PR2 2YB, Preston, GB
http://placesforpeople.co.uk
Kathleen
Jan 15,2025I was booked in for 2 workmen to arrive but of course that didn't happen that's for the second time when that didn't show up Another workman showed up to look at my windows but you then cancelled his appointment to go to another address with a water issue The issue with me is that you never let me know if you are coming or not which usually means NO. I have sent pictures of my whole in my floor problem but my next appointment is in three months. It just isn't good enough I have been a tenant of your since 96' and would appreciate a little compassion